The University of Texas at Austin

ITS Services Status

Current Service Interruptions


5/22/2013
9:36 AM
Emergency Maintenance Starting: WorldSpace Sync application
Unplanned Maintenance

WorldSpace Sync (https://worldspace.its.utexas.edu/) will be unavailable from 9:30 - Noon today for some unscheduled updates.

5/22/2013
9:03 AM
uTexas Identity Manager (TIM) PROD Maintenance - Wednesday 5/22/13 9:00am-10:00am
Unplanned Maintenance

Maintenance is starting.


We will be doing maintenance on the TIM PROD systems on Wednesday 5/22/13 between 9:00am and 10:00am. 

No user impact is expected during this period, but we will provide an update should any occur.

5/21/2013
5:02 PM
RESOLVED: uTexas Identity Manager (TIM) PROD Maintenance - Tuesday 5/21/13 9:00am-3:00pm
Service Restored

Maintenance is completed.


We will be doing maintenance on the TIM PROD systems on Tuesday 5/21/13 between 9:00am and 3:00pm. 

No user impact is expected during this period, but we will provide an update should any occur.

4/11/2013
4:48 PM
UTBackup Application issue
Under Investigation

ITS Staff determined a small number of customers are using Archive Encryption setting “448-bit encryption with custom 448-bit key” and may experience authentication issues.  Until further notice UTBackup customers should not enable this setting.  Our investigation continues and updates will be provided as they develop. 


UTBackup authentication and connections from the desktop application are unavailable to some customers.  This applies only to individuals who enabled private encryption key option “448-bit encryption with custom 448-bit key” in their application’s security settings.  Customers impacted by this condition are unable to log into the desktop application and all backups for affected devices have stopped. 

Past Service Interruptions

Upcoming Maintenance

<<< 04/01/2012 - 04/21/2012 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
1

12:00 AM - Mainframe maintenance window

12:01 AM - Blackboard maintenance window

12:01 AM - Austin Disk Services Planned Maintenance Window

2

 

 

 

3

9:00 AM - uTexas Identity Manager (TIM) TEST maintenance

5:00 PM - UT Direct Migration

6:00 PM - Wireless Network Maintenance

4

5:00 PM - Define Internals/Enterprise Workflow Planned Maintenance

6:00 PM - Blog Service Weekly Maintenance

6:00 PM - Wireless Network Maintenance

5

6:00 PM - Wireless Network Maintenance

6:00 PM - vCenter Upgrade

6

6:00 PM - Wireless Network Maintenance

7

6:00 AM - DAS planned outage

6:00 AM - UTA backup network connection planned outage (non-service affecting)

6:00 AM - UTA backup telephone connection planned outage (non-service affecting)

7:00 AM - EWDE - SecureDoc Service Maintenance Window

6:00 PM - Wireless Network Maintenance

8

12:00 AM - AEMS Maintenance

12:01 AM - Blackboard maintenance window

12:01 AM - Austin Disk Services Planned Maintenance Window

6:00 PM - Wireless Network Maintenance

9

1:00 PM - UTmail Maintenance

6:00 PM - Wireless Network Maintenance

10:30 PM - XML Gateway Documentation Maintenance

10

7:00 AM - Virtual ID Cards Planned Maintenance

7:00 AM - ID Photo Gateway Planned Maintenance

7:00 AM - Student Photo Roster Planned Maintenance

9:00 AM - uTexas Identity Manager (TIM) QUAL maintenance

6:00 PM - Wireless Network Maintenance

10:00 PM - Wikis Monthly Maintenance Window

11

9:00 AM - Scheduled maintenance for dpdev1.dp.utexas.edu

5:15 PM - NTP Server Maintenance

6:00 PM - Blog Service Weekly Maintenance

6:00 PM - Wireless Network Maintenance

6:00 PM - Planned Maintenance of Document Repository on Wednesday April 11, 2012 at 6 PM

12

7:00 AM - DPUSER Maintenance

7:00 AM - Application Registry (AppReg) Maintenance

9:00 AM - Certificate maintenance on the Mail Filtering Service

10:00 AM - Routine Server Maintenance for UTBackup

11:59 PM - UT Austin backup ISP planned outage (non-service affecting)

13

11:59 PM - UT Austin backup ISP planned outage (non-service affecting)

14

7:00 AM - EWDE - SecureDoc Service Maintenance Window

8:00 AM - Survey updates

15

12:01 AM - Blackboard maintenance window

12:01 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint Monthly Maintenance

16

8:00 AM - UT-EBS Maintenance

17

5:30 AM - uTexas Identity Manager (TIM) Production maintenance

18

5:00 PM - Define Internals/Enterprise Workflow Planned Maintenance

5:30 PM - DHCP Server Maintenance

6:00 PM - Blog Service Weekly Maintenance

19

 

 

 

20

 

 

 

21

7:00 AM - EWDE - SecureDoc Service Maintenance Window

6:00 PM - Load Balancer Maintenance


  No maintenance to be scheduled
  Today's date

We Can Help

Get help from an expert at the ITS Help Desk!

* Call us at 512-475-9400

* Live chat is not available at this time

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!