The University of Texas at Austin

ITS Services Status

Current Service Interruptions


URGENT: OpenSSL exploit in the wild. Please ensure OpenSSL is appropriately patched. Please see the Information Security Office wiki for more information.


4/11/2014
10:10 PM
New VoIP System Feature Issue
Under Investigation

Updated 4/11/2014
Some new VoIP system users reported issues with activating or deactivating Call Forward variants features on 04/09/14.  While our vendor is working to resolve this issue, any users experiencing this problem can submit a trouble on line at https://utdirect.utexas.edu/tn/tr/index.WBX or call 512-471-5711 option 1 until issue is resolved.

No additional updates will be made until the vendor releases a fix and maintenance is scheduled.

4/11/2014
7:19 AM
UT Wikis Intermittent Outages
Service Functioning, Temporary Solution in Place

The University Wikis Service is experiencing intermittent outages. ITS staff continue to monitor and investigate the root cause of the issue, but users should expect intermittent brief outages until the root cause is discovered. 

4/10/2014
4:56 PM
Yahoo DMARC impacting several campus services
Under Investigation

ITS has identified probable disruption of email communications in the following services due to Yahoo’s implementation of their new DMARC, or Domain-based Message Authentication, Reporting & Conformance policy:

Services with confirmed Impact
•      UT Lists
•      Blackboard
Services with probable Impact
•      Group Messaging
Services with potential Impact
•      Canvas

Impacted populations have been identified as recipients with @yahoo.com domains, or Yahoo managed domains such as @sbcglobal.net, @swbell, @att.net, and @comcast.net.  Senders from these domains may also see bounces from @hotmail.com, @msn.com, @live.com, and @google.com (and any Google Apps addresses, including UTMail users).

Until such a time as Yahoo changes this policy, we suggest using one of the email accounts sponsored by The University of Texas at Austin, changing official email addresses, and changing addresses in UT Lists.  Sponsored Accounts for students include UTmail.  Sponsored accounts for faculty and staff include AEMS and Office 365, as decided by your department.

Past Service Interruptions

Upcoming Maintenance

<<< 04/01/2012 - 04/21/2012 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
1

12:00 AM - Mainframe maintenance window

12:01 AM - Blackboard maintenance window

12:01 AM - Austin Disk Services Planned Maintenance Window

2

 

 

 

3

9:00 AM - uTexas Identity Manager (TIM) TEST maintenance

5:00 PM - UT Direct Migration

6:00 PM - Wireless Network Maintenance

4

5:00 PM - Define Internals/Enterprise Workflow Planned Maintenance

6:00 PM - Blog Service Weekly Maintenance

6:00 PM - Wireless Network Maintenance

5

6:00 PM - Wireless Network Maintenance

6:00 PM - vCenter Upgrade

6

6:00 PM - Wireless Network Maintenance

7

6:00 AM - DAS planned outage

6:00 AM - UTA backup network connection planned outage (non-service affecting)

6:00 AM - UTA backup telephone connection planned outage (non-service affecting)

7:00 AM - EWDE - SecureDoc Service Maintenance Window

6:00 PM - Wireless Network Maintenance

8

12:00 AM - AEMS Maintenance

12:01 AM - Blackboard maintenance window

12:01 AM - Austin Disk Services Planned Maintenance Window

6:00 PM - Wireless Network Maintenance

9

1:00 PM - UTmail Maintenance

6:00 PM - Wireless Network Maintenance

10:30 PM - XML Gateway Documentation Maintenance

10

7:00 AM - Virtual ID Cards Planned Maintenance

7:00 AM - ID Photo Gateway Planned Maintenance

7:00 AM - Student Photo Roster Planned Maintenance

9:00 AM - uTexas Identity Manager (TIM) QUAL maintenance

6:00 PM - Wireless Network Maintenance

10:00 PM - Wikis Monthly Maintenance Window

11

9:00 AM - Scheduled maintenance for dpdev1.dp.utexas.edu

5:15 PM - NTP Server Maintenance

6:00 PM - Blog Service Weekly Maintenance

6:00 PM - Wireless Network Maintenance

6:00 PM - Planned Maintenance of Document Repository on Wednesday April 11, 2012 at 6 PM

12

7:00 AM - DPUSER Maintenance

7:00 AM - Application Registry (AppReg) Maintenance

9:00 AM - Certificate maintenance on the Mail Filtering Service

10:00 AM - Routine Server Maintenance for UTBackup

11:59 PM - UT Austin backup ISP planned outage (non-service affecting)

13

11:59 PM - UT Austin backup ISP planned outage (non-service affecting)

14

7:00 AM - EWDE - SecureDoc Service Maintenance Window

8:00 AM - Survey updates

15

12:01 AM - Blackboard maintenance window

12:01 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint Monthly Maintenance

16

8:00 AM - UT-EBS Maintenance

17

5:30 AM - uTexas Identity Manager (TIM) Production maintenance

18

5:00 PM - Define Internals/Enterprise Workflow Planned Maintenance

5:30 PM - DHCP Server Maintenance

6:00 PM - Blog Service Weekly Maintenance

19

 

 

 

20

 

 

 

21

7:00 AM - EWDE - SecureDoc Service Maintenance Window

6:00 PM - Load Balancer Maintenance


  No maintenance to be scheduled
  Today's date

We Can Help

Get help from an expert at the ITS Help Desk!

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!