The University of Texas at Austin

ITS Services Status

Current Service Interruptions

7/6/2015
12:58 PM
RESOLVED: Office 365 Connectivity Issue
Service Restored

7/6/2015 12:51pm
ITS Systems staff have not received any reports of ongoing connectivity issues to Exchange Online since Wednesday, and are satisfied that the factors that produced the problem have been resolved.


7/1/2015 10:19 PM
Microsoft engineers have completed corrective actions to their network infrastructure, and service connectivity appears to have been restored for all users.  ITS Systems staff will continue to closely monitor the situation until we are satisfied that the issue is fully resolved.


7/1/2015 5:00PM
Microsoft engineers have determined a preliminary root cause – “a high-level portion of the network infrastructure became degraded, which is causing an interruption to Exchange Online connectivity” – and have redirected network traffic to alternate capacity in an attempt to restore service.  ITS Systems staff are continuing to coordinate support and monitor progress.  The next update will be posted no later than 11:00 PM.


7/1/2015 3:37 PM
ITS Systems staff have received reports of users unable to access Exchange Online mailboxes via MAPI,EAS,EWS, or the Outlook Web App.  Staff are engaging with Microsoft to investigate the issue further and formulate a resolution.

Past Service Interruptions

Upcoming Maintenance

<<< 04/08/2012 - 04/28/2012 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
8

12:00 AM - AEMS Maintenance

12:01 AM - Blackboard maintenance window

12:01 AM - Austin Disk Services Planned Maintenance Window

6:00 PM - Wireless Network Maintenance

9

1:00 PM - UTmail Maintenance

6:00 PM - Wireless Network Maintenance

10:30 PM - XML Gateway Documentation Maintenance

10

7:00 AM - Virtual ID Cards Planned Maintenance

7:00 AM - ID Photo Gateway Planned Maintenance

7:00 AM - Student Photo Roster Planned Maintenance

9:00 AM - uTexas Identity Manager (TIM) QUAL maintenance

6:00 PM - Wireless Network Maintenance

10:00 PM - Wikis Monthly Maintenance Window

11

9:00 AM - Scheduled maintenance for dpdev1.dp.utexas.edu

5:15 PM - NTP Server Maintenance

6:00 PM - Blog Service Weekly Maintenance

6:00 PM - Wireless Network Maintenance

6:00 PM - Planned Maintenance of Document Repository on Wednesday April 11, 2012 at 6 PM

12

7:00 AM - DPUSER Maintenance

7:00 AM - Application Registry (AppReg) Maintenance

9:00 AM - Certificate maintenance on the Mail Filtering Service

10:00 AM - Routine Server Maintenance for UTBackup

11:59 PM - UT Austin backup ISP planned outage (non-service affecting)

13

11:59 PM - UT Austin backup ISP planned outage (non-service affecting)

14

7:00 AM - EWDE - SecureDoc Service Maintenance Window

8:00 AM - Survey updates

15

12:01 AM - Blackboard maintenance window

12:01 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint Monthly Maintenance

16

8:00 AM - UT-EBS Maintenance

17

5:30 AM - uTexas Identity Manager (TIM) Production maintenance

18

5:00 PM - Define Internals/Enterprise Workflow Planned Maintenance

5:30 PM - DHCP Server Maintenance

6:00 PM - Blog Service Weekly Maintenance

19

 

 

 

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21

7:00 AM - EWDE - SecureDoc Service Maintenance Window

6:00 PM - Load Balancer Maintenance

22

12:01 AM - Blackboard maintenance window

12:01 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint Maintenance Window

23

9:00 PM - OAASPROD Patching

24

 

 

 

25

All Day - UDC C Chiller Service

7:30 AM - Task Manager Planned Maintenance

6:00 PM - Blog Service Weekly Maintenance

26

All Day - UDC C Chiller Service

27

 

 

 

28

7:00 AM - EWDE - SecureDoc Service Maintenance Window


  No maintenance to be scheduled
  Today's date

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!