The University of Texas at Austin

ITS Services Status

Current Service Interruptions

5/3/2015
8:41 AM
RESTORED: UTS Down
Service Restored

05/03/2015
The UTS outage has been resolved and the service is operating normally.


05/03/2015 07:51
UTS is currently experiencing an unplanned outage. Systems staff is investigating.

4/21/2015
1:44 PM
Selfscan Unavailable
Service Functioning, Temporary Solution in Place

4/21/15   1333
Selfscan is now operational thanks to a workaround. However, the workaround disables the ability for users to create, modify, or view asset groups. The ISO is currently working with the vendor on this problem, but there is currently no resolution time.


4/9/2015 5:25PM
Selfscan is now operational thanks to a workaround. However, the workaround disables the ability for users to create, modify, or view asset groups. The vendor is implementing a hotfix Friday (4/10) and the ISO will apply it when it becomes available.


4/9/2015 4:27PM
A change in the Selfscan API is causing a problem with authorizations. The ISO is currently working with the vendor to address this issue. We will update when more information becomes available.


4/9/15 2:16pm
The ISO has been made aware that Selfscan is currently unavailable for several users. We are researching the cause.

Past Service Interruptions

Upcoming Maintenance

<<< 05/13/2012 - 06/02/2012 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
13

12:01 AM - Blackboard maintenance window

12:01 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint Maintenance Window

14

12:00 PM - UTmail Maintenance

15

6:30 AM - EMN$MAIL QUAL maintenance

10:30 AM - Routine TEST TIM Maintenance

6:00 PM - Update vCenter Server database

16

6:30 AM - EMN$MAIL QUAL maintenance

9:00 AM - uTexas Enterprise Directory (TED) routine maintenance.

10:00 AM - utdirect qual environment Update of JDK 6 to JDK7 for java webapps

5:00 PM - Define Internals/Enterprise Workflow Planned Maintenance

6:00 PM - Blog Service Weekly Maintenance

17

7:00 AM - Apollo Maintenance in PROD

18

6:00 AM - JIRA ITS Instance Planned Maintenance

19

7:00 AM - EWDE - SecureDoc Service Maintenance Window

20

12:01 AM - Blackboard maintenance window

12:01 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint Monthly Maintenance

12:01 AM - SharePoint Maintenance Window

12:01 AM - Adobe Connect Log Collection

8:00 AM - Campus Network Maintenance

21

7:00 AM - Blackboard service upgrade

5:00 PM - Wireless Network Maintenance

22

10:30 AM - Routine QUAL TIM Maintenance

5:00 PM - Wireless Network Maintenance

23

10:00 AM - utdirect beta environment Update of JDK 6 to JDK7 for java webapps

5:00 PM - Wireless Network Maintenance

6:00 PM - Blog Service Weekly Maintenance

24

 

 

 

25

7:00 AM - UDCC/UDCB NOC B Migration to Nexus Core

9:00 AM - Planned maintenance on utdirect.utexas.edu

26

7:00 AM - EWDE - SecureDoc Service Maintenance Window

27

12:01 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint Maintenance Window

8:00 AM - Campus Network Maintenance

28

 

 

 

29

 

 

 

30

9:00 AM - uTexas Enterprise Directory (TED) routine maintenance

5:00 PM - Define Internals/Enterprise Workflow Planned Maintenance

6:00 PM - Blog Service Weekly Maintenance

31

 

 

 

1

 

 

 

2

7:00 AM - EWDE - SecureDoc Service Maintenance Window

1:00 PM - Routine PROD TIM Maintenance


  No maintenance to be scheduled
  Today's date

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!