The University of Texas at Austin

ITS Services Status

Current Service Interruptions

5/3/2016
9:24 AM
RESOLVED:  Emergency Maintenance- UTprint services restarting
Service Restored

5/3/2016 9:18 AM
Update: UTprint is back online.


Update: UTprint is still down.  The Service Desk is referring print customers to Libraries or the copy centers on campus.  We are still investigating the matter.


UTprint services will be restarted this morning to correct a billing gateway fault.

4/15/2016
11:45 PM
Hitachi NAS Configuration Issue
Unplanned Maintenance

4/15/2016 11:41 PM
Mitigation efforts are ongoing. The majority of clients have been updated and the rest systems are waiting on maintenance windows.


3/19/2016 9:00 AM
The mitigation effort is underway. Next update will be on 3/25


3/12/16 9pm
The Enterprise Systems Management team is devising the plan for NFS connection string mitigation.  Next update Friday Mar 18, 2016.


3/4/16 4:48pm
Current Status: Enterprise Service Management team continues to plan the NFS connect string mitigation effort.

Next Update: EOD March 11, 2016


3/2/2016 4:56pm
What: The Hitachi NAS (HNAS) storage array is running in an unanticipated configuration following a recent maintenance event.

Impact: There is no known impact. There is no anticipated impact from mitigation efforts that are initiating now.

Scope of Impact: All devices/services that mount storage from the HNAS are in scope.

Mitigation: The Enterprise Systems Management team is working with the Storage team to update NFS connect strings on all servers in scope.

Next Update: EOD Friday March 4, 2016.

Past Service Interruptions

Upcoming Maintenance

<<< 05/13/2012 - 06/02/2012 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
13

12:01 AM - SharePoint Maintenance Window

12:01 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - Blackboard maintenance window

14

12:00 PM - UTmail Maintenance

15

6:30 AM - EMN$MAIL QUAL maintenance

10:30 AM - Routine TEST TIM Maintenance

6:00 PM - Update vCenter Server database

16

6:30 AM - EMN$MAIL QUAL maintenance

9:00 AM - uTexas Enterprise Directory (TED) routine maintenance.

10:00 AM - utdirect qual environment Update of JDK 6 to JDK7 for java webapps

5:00 PM - Define Internals/Enterprise Workflow Planned Maintenance

6:00 PM - Blog Service Weekly Maintenance

17

7:00 AM - Apollo Maintenance in PROD

18

6:00 AM - JIRA ITS Instance Planned Maintenance

19

7:00 AM - EWDE - SecureDoc Service Maintenance Window

20

All Day - [BLACKOUT] Network Maintenance Blackout

12:01 AM - SharePoint Maintenance Window

12:01 AM - SharePoint Monthly Maintenance

12:01 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - Blackboard maintenance window

12:01 AM - Adobe Connect Log Collection

8:00 AM - Campus Network Maintenance

21

7:00 AM - Blackboard service upgrade

5:00 PM - Wireless Network Maintenance

22

10:30 AM - Routine QUAL TIM Maintenance

5:00 PM - Wireless Network Maintenance

23

10:00 AM - utdirect beta environment Update of JDK 6 to JDK7 for java webapps

5:00 PM - Wireless Network Maintenance

6:00 PM - Blog Service Weekly Maintenance

24

 

 

 

25

7:00 AM - UDCC/UDCB NOC B Migration to Nexus Core

9:00 AM - Planned maintenance on utdirect.utexas.edu

26

7:00 AM - EWDE - SecureDoc Service Maintenance Window

27

All Day - [BLACKOUT] Network Maintenance Blackout

12:01 AM - SharePoint Maintenance Window

12:01 AM - Austin Disk Services Planned Maintenance Window

8:00 AM - Campus Network Maintenance

28

 

 

 

29

 

 

 

30

9:00 AM - uTexas Enterprise Directory (TED) routine maintenance

5:00 PM - Define Internals/Enterprise Workflow Planned Maintenance

6:00 PM - Blog Service Weekly Maintenance

31

 

 

 

1

 

 

 

2

7:00 AM - EWDE - SecureDoc Service Maintenance Window

1:00 PM - Routine PROD TIM Maintenance


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We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!