The University of Texas at Austin

ITS Services Status

Current Service Interruptions


5/20/2013
4:37 PM
uTexas Identity Manager (TIM) PROD Maintenance - Tuesday 5/21/13 9:00am-3:00pm
Unplanned Maintenance

We will be doing maintenance on the TIM PROD systems on Tuesday 5/21/13 between 9:00am and 3:00pm. 

No user impact is expected during this period, but we will provide an update should any occur.

5/20/2013
4:07 PM
RESOLVED:uTexas Identity Manager (TIM) PROD Maintenance
Service Restored

Maintenance is complete. 


We will be conducting emergency maintenance on the TIM PROD systems today 5/20/2013 at
3:50pm.  No user impact is anticipated. 

5/20/2013
2:04 PM
RESOLVED:  uTexas Identity Manager (TIM) PROD Maintenance - Monday 5/20/13 6:30am-7:00am
Service Restored

Mainenance is completed.


We will be conducting emergency maintenance on the TIM PROD systems on
Monday 5/20/13 from 6:30am-7:00am.  Users of the EID Self Help Application
and the EID Administrative Application may experience session disconnects
during the maintenance.

5/20/2013
12:25 PM
RESOLVED:Adobe Connect 9 Upgrade (extended)
Service Restored

Adobe Connect 9 is now deployed.  Maintenance window is completed.


The maintenance window is extended until 12:30 PM.

5/20/2013
6:45 AM
RESOLVED:Emergency Maintenance Starting: uTexas Identity Manager (TIM)
Service Restored

Mainenance is completed


There may be session resets to users of the EID Administrative application and the EID Self Help application during the maintenance.

4/11/2013
4:48 PM
UTBackup Application issue
Under Investigation

ITS Staff determined a small number of customers are using Archive Encryption setting “448-bit encryption with custom 448-bit key” and may experience authentication issues.  Until further notice UTBackup customers should not enable this setting.  Our investigation continues and updates will be provided as they develop. 


UTBackup authentication and connections from the desktop application are unavailable to some customers.  This applies only to individuals who enabled private encryption key option “448-bit encryption with custom 448-bit key” in their application’s security settings.  Customers impacted by this condition are unable to log into the desktop application and all backups for affected devices have stopped. 

Past Service Interruptions

Upcoming Maintenance

<<< 05/13/2012 - 06/02/2012 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
13

12:01 AM - Blackboard maintenance window

12:01 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint Maintenance Window

14

12:00 PM - UTmail Maintenance

15

6:30 AM - EMN$MAIL QUAL maintenance

10:30 AM - Routine TEST TIM Maintenance

6:00 PM - Update vCenter Server database

16

6:30 AM - EMN$MAIL QUAL maintenance

9:00 AM - uTexas Enterprise Directory (TED) routine maintenance.

10:00 AM - utdirect qual environment Update of JDK 6 to JDK7 for java webapps

5:00 PM - Define Internals/Enterprise Workflow Planned Maintenance

6:00 PM - Blog Service Weekly Maintenance

17

7:00 AM - Apollo Maintenance in PROD

18

6:00 AM - JIRA ITS Instance Planned Maintenance

19

7:00 AM - EWDE - SecureDoc Service Maintenance Window

20

12:01 AM - Blackboard maintenance window

12:01 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint Monthly Maintenance

12:01 AM - SharePoint Maintenance Window

12:01 AM - Adobe Connect Log Collection

8:00 AM - Campus Network Maintenance

21

7:00 AM - Blackboard service upgrade

5:00 PM - Wireless Network Maintenance

22

10:30 AM - Routine QUAL TIM Maintenance

5:00 PM - Wireless Network Maintenance

23

10:00 AM - utdirect beta environment Update of JDK 6 to JDK7 for java webapps

5:00 PM - Wireless Network Maintenance

6:00 PM - Blog Service Weekly Maintenance

24

 

 

 

25

7:00 AM - UDCC/UDCB NOC B Migration to Nexus Core

9:00 AM - Planned maintenance on utdirect.utexas.edu

26

7:00 AM - EWDE - SecureDoc Service Maintenance Window

27

12:01 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint Maintenance Window

8:00 AM - Campus Network Maintenance

28

 

 

 

29

 

 

 

30

9:00 AM - uTexas Enterprise Directory (TED) routine maintenance

5:00 PM - Define Internals/Enterprise Workflow Planned Maintenance

6:00 PM - Blog Service Weekly Maintenance

31

 

 

 

1

 

 

 

2

7:00 AM - EWDE - SecureDoc Service Maintenance Window

1:00 PM - Routine PROD TIM Maintenance


  No maintenance to be scheduled
  Today's date

We Can Help

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We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!