The University of Texas at Austin

ITS Services Status

Current Service Interruptions

12/19/2014
7:56 AM
UT-V storage issue
Service Functioning, Temporary Solution in Place

07:53 12/19/14
A workaround was found for the immediate issue affecting VMs. All VMs have been migrated off the affected host and are running on functional hosts. UT-V customers have been notified and if their VM was affected, they should validate the state of their VMs.

The UT-V team is working to implement a longer term solution in the cluster.

Next update 11:00am.


07:16 12/19/14
UT-V staff are investigating an issue with a single UT-V host.

Affected VMs are being identified and VM owners contacted.

12/17/2014
11:54 PM
RESOLVED: Emergency Disruptive Maintenance - SharePoint 2007 Search Service
Service Restored

12/17/14 11:53 PM
Maintenance has completed.


12/17/14 11:30 PM
Maintenance extended until 12 AM


SharePoint 2007 production service will undergo emergency maintenance this evening (Wednesday, 12/17/14).  Outage window is scheduled from 9:00 PM to 11:30 PM.  Security settings will be changed on a SharePoint 2007 server.  Only the Search function will experience intermittent outages. 

Note:  Access to SharePoint 2007 sites and associated content are unaffected by the maintenance.

12/12/2014
6:46 PM
UT Voice Mail Access Errors
Under Investigation

6:46 pm
Some subscribers have also reported their callers being forwarded to UTVM and hearing the “the page you have requested is currently unavailable” error instead of the greeting.  All errors continue to be sporadic and the vendor is continuing to investigate.


3:39 pm
The UT Voice Mail system is sporadically responding to telephone logins and/or commands with the error, “This page is unavailable,” and to web logins and/or navigation with the error “Connection reset.”  Subsequent attempts are usually successful, so subscribers can repeat their attempted commands.  The vendor is investigating.  Note:  SmartVoice users are not affected.

Past Service Interruptions

Upcoming Maintenance

<<< 05/27/2012 - 06/16/2012 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
27

12:01 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint Maintenance Window

8:00 AM - Campus Network Maintenance

28

 

 

 

29

 

 

 

30

9:00 AM - uTexas Enterprise Directory (TED) routine maintenance

5:00 PM - Define Internals/Enterprise Workflow Planned Maintenance

6:00 PM - Blog Service Weekly Maintenance

31

 

 

 

1

 

 

 

2

7:00 AM - EWDE - SecureDoc Service Maintenance Window

1:00 PM - Routine PROD TIM Maintenance

3

12:00 AM - Mainframe maintenance window

12:01 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint Maintenance Window

4

 

 

 

5

 

 

 

6

9:00 AM - uTexas Enterprise Directory (TED) routine maintenance.

10:00 AM - utdirect Update of JDK 6 to JDK7 for java webapps

2:00 PM - Non-disruptive mainframe storage system maintenance

6:00 PM - Blog Service Weekly Maintenance

10:00 PM - UT Lists planned maintenance

7

9:00 AM - Texas Exes Email Forwarding Service software upgrade

8

 

 

 

9

7:00 AM - EWDE - SecureDoc Service Maintenance Window

10

12:01 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint Maintenance Window

11
12

5:00 PM - Planned Maintenance of Document Repository DRI Servlet on June 12 at 5 PM

10:00 PM - Wikis Monthly Maintenance

13

6:30 AM - Routine uTexas Identity Manager (TIM) PROD maintenance

5:00 PM - Define Internals/Enterprise Workflow Planned Maintenance

5:00 PM - Group E-Mail Scheduled Maintenance

5:00 PM - Secure Message Maintenance

6:00 PM - Blog Service Weekly Maintenance

10:00 PM - Unix-based Custom Web Hosting Maintenance

14

7:00 AM - DPUSER Maintenance

9:00 AM - uTexas Enterprise Directory (TED) routine maintenance.

15

6:00 AM - ITS JIRA Server Restart

16

7:00 AM - EWDE - SecureDoc Service Maintenance Window

8:00 AM - Upgrade OS on Load Balancers


  No maintenance to be scheduled
  Today's date

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!