The University of Texas at Austin

ITS Services Status

Current Service Interruptions

7/1/2015
10:19 PM
Office 365 Connectivity Issue
Service Functioning, Temporary Solution in Place

7/1/2015 10:19 PM
Microsoft engineers have completed corrective actions to their network infrastructure, and service connectivity appears to have been restored for all users.  ITS Systems staff will continue to closely monitor the situation until we are satisfied that the issue is fully resolved.


7/1/2015 5:00PM
Microsoft engineers have determined a preliminary root cause – “a high-level portion of the network infrastructure became degraded, which is causing an interruption to Exchange Online connectivity” – and have redirected network traffic to alternate capacity in an attempt to restore service.  ITS Systems staff are continuing to coordinate support and monitor progress.  The next update will be posted no later than 11:00 PM.


7/1/2015 3:37 PM
ITS Systems staff have received reports of users unable to access Exchange Online mailboxes via MAPI,EAS,EWS, or the Outlook Web App.  Staff are engaging with Microsoft to investigate the issue further and formulate a resolution.

Past Service Interruptions

Upcoming Maintenance

<<< 06/10/2012 - 06/30/2012 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
10

12:01 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint Maintenance Window

11
12

5:00 PM - Planned Maintenance of Document Repository DRI Servlet on June 12 at 5 PM

10:00 PM - Wikis Monthly Maintenance

13

6:30 AM - Routine uTexas Identity Manager (TIM) PROD maintenance

5:00 PM - Define Internals/Enterprise Workflow Planned Maintenance

5:00 PM - Group E-Mail Scheduled Maintenance

5:00 PM - Secure Message Maintenance

6:00 PM - Blog Service Weekly Maintenance

10:00 PM - Unix-based Custom Web Hosting Maintenance

14

7:00 AM - DPUSER Maintenance

9:00 AM - uTexas Enterprise Directory (TED) routine maintenance.

15

6:00 AM - ITS JIRA Server Restart

16

7:00 AM - EWDE - SecureDoc Service Maintenance Window

8:00 AM - Upgrade OS on Load Balancers

17

12:01 AM - Blackboard maintenance window

12:01 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint Monthly Maintenance

12:01 AM - SharePoint Maintenance Window

12:01 AM - reboot of SQL03

18

4:00 PM - uTexas Enterprise Directory (TED) emergency maintenance

19

7:00 AM - Virtual ID Cards Planned Maintenance

7:00 AM - Student Photo Roster Planned Maintenance

7:00 AM - ID Photo Gateway Planned Maintenance

8:00 AM - DNS Maintenance

20

6:00 PM - Blog Service Weekly Maintenance

21

7:00 AM - DPUSER Maintenance

22

 

 

 

23

7:00 AM - EWDE - SecureDoc Service Maintenance Window

24

12:01 AM - Blackboard maintenance window

12:01 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint Maintenance Window

25

6:00 AM - ECS JIRA Upgrade to 4.4.5

9:30 PM - EMN$MAIL QUAL maintenance

26

7:00 AM - Planned Maintenance for Central Web Authentication

27

5:00 PM - Define Internals/Enterprise Workflow Planned Maintenance

5:00 PM - UT Direct Home Page Migration

6:00 PM - Blog Service Weekly Maintenance

10:00 PM - Log4Natural Planned Maintenance

28

6:00 AM - Emergency Maintenance: ECS JIRA Re-indexing

29

8:00 AM - Group E-Mail Scheduled Maintenance

8:00 AM - Secure Message Maintenance

30

7:00 AM - EWDE - SecureDoc Service Maintenance Window


  No maintenance to be scheduled
  Today's date

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!