The University of Texas at Austin

ITS Services Status

Current Service Interruptions

10/1/2014
11:05 AM
RESOLVED: Delays in updates to TED
Service Restored

11:04
The problem has been resolved and all queued updates have been processed.  We are continuing to investigate the root cause of this delay.


10:57
Updates to TED (including password changes) are being delayed.  ITS Applications staff are investigating.

9/30/2014
11:25 PM
RESOLVED: Appsbuild Servers Maintenance
Service Restored

Maintenance is completed. All services restored.


Maintenance is extended until 11:00 pm.

9/30/2014
7:41 PM
RESOLVED: Expedited: Non-Disruptive Red Hat Enterprise Linux security patching for CVE-2014-7169
Service Restored

19:40
This maintenance is complete.


11:52
A critical security vulnerability for Bash has been identified in Red Hat Enterprise Linux (RHEL).

ITS Systems has been monitoring vendor response and follow up. A previous patch for CVE-2014-6271 was released and applied last week to RHEL hosts managed by ITS Systems. Red Hat released a subsequent patch for CVE-2014-7169 to address further concerns for the Bash vulnerabilities.

The latest patch will be applied to all RHEL hosts managed by ITS Systems in the following stages, today (9/29):

- All TEST (and lower) hosts, 11:30 am
- All QUAL (and lower) hosts, 12:00 pm
- All PROD (and lower) hosts, 12:30 pm

The patch is expected to be non-disruptive, and has been confirmed to be so on internal test systems.

Based on the tests with the current patch and the lack of any adverse effects with application of patch for CVE-2014-6271, the risk and impact is expected to be Low.

Patches will be applied throughout the day, with completion expected by 5:00 pm.

Critical security updates for Red Hat related to this vulnerability are being made available on the Campus RHNS Service as they are released (typically within 30-60 minutes).

If you run Red Hat Enterprise Linux and do not yet have your systems connected to Satellite, you can find out more information here:

http://www.utexas.edu/its/rhns/

9/30/2014
3:18 PM
RESTORED: University Wiki Service brief outage
Service Restored

15:17
Wikis is back online.


15:10
University Wiki Service is experiencing a brief outage. Admins are aware, working on it, and the service should be back online momentarily.

Past Service Interruptions

Upcoming Maintenance

<<< 06/10/2012 - 06/30/2012 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
10

12:01 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint Maintenance Window

11
12

5:00 PM - Planned Maintenance of Document Repository DRI Servlet on June 12 at 5 PM

10:00 PM - Wikis Monthly Maintenance

13

6:30 AM - Routine uTexas Identity Manager (TIM) PROD maintenance

5:00 PM - Define Internals/Enterprise Workflow Planned Maintenance

5:00 PM - Group E-Mail Scheduled Maintenance

5:00 PM - Secure Message Maintenance

6:00 PM - Blog Service Weekly Maintenance

10:00 PM - Unix-based Custom Web Hosting Maintenance

14

7:00 AM - DPUSER Maintenance

9:00 AM - uTexas Enterprise Directory (TED) routine maintenance.

15

6:00 AM - ITS JIRA Server Restart

16

7:00 AM - EWDE - SecureDoc Service Maintenance Window

8:00 AM - Upgrade OS on Load Balancers

17

12:01 AM - Blackboard maintenance window

12:01 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint Monthly Maintenance

12:01 AM - SharePoint Maintenance Window

12:01 AM - reboot of SQL03

18

4:00 PM - uTexas Enterprise Directory (TED) emergency maintenance

19

7:00 AM - Virtual ID Cards Planned Maintenance

7:00 AM - Student Photo Roster Planned Maintenance

7:00 AM - ID Photo Gateway Planned Maintenance

8:00 AM - DNS Maintenance

20

6:00 PM - Blog Service Weekly Maintenance

21

7:00 AM - DPUSER Maintenance

22

 

 

 

23

7:00 AM - EWDE - SecureDoc Service Maintenance Window

24

12:01 AM - Blackboard maintenance window

12:01 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint Maintenance Window

25

6:00 AM - ECS JIRA Upgrade to 4.4.5

9:30 PM - EMN$MAIL QUAL maintenance

26

7:00 AM - Planned Maintenance for Central Web Authentication

27

5:00 PM - Define Internals/Enterprise Workflow Planned Maintenance

5:00 PM - UT Direct Home Page Migration

6:00 PM - Blog Service Weekly Maintenance

10:00 PM - Log4Natural Planned Maintenance

28

6:00 AM - Emergency Maintenance: ECS JIRA Re-indexing

29

8:00 AM - Group E-Mail Scheduled Maintenance

8:00 AM - Secure Message Maintenance

30

7:00 AM - EWDE - SecureDoc Service Maintenance Window


  No maintenance to be scheduled
  Today's date

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!