The University of Texas at Austin

ITS Services Status

Current Service Interruptions

7/29/2015
6:28 PM
RESOLVED: Emergency disruptive maintenance - UTBackup
Service Restored

07/29/15 6:25pm
UTBackup emergency maintenance is complete, all services are restored and responding normally.


07/29/15 8:37 am
UTBackup will undergo emergency maintenance on Wednesday, July 29th from 6:00pm to 7:00pm so that faulty RAM modules may be replaced on one of the storage appliances.  Customers with data archives residing on the affected appliance will be unable to perform restorations, access stored data or backup new data during maintenance.  After maintenance, all UTBackup services will resume automatically. 

7/29/2015
5:06 PM
Emergency maintenance on Resnet routers
Unplanned Maintenance

7/29/15 at 17:04
Networking will be doing emergency maintenance on the Resnet routers starting at 6:00am on Thursday July 30th.
This maintenance has been coordinated with Housing and Food staff.

This maintenance will bring the redundant Resnet router back online. The maintenance will last approximately 30 minutes.
There may be up to a 15 minute outage for all Resnet networks, both wired and wireless, during this maintenance.

7/29/2015
3:00 PM
Issue dialing 911 from Polycom IP 670 VoIP sets
Under Investigation

7/29/15 2:57pm
ITS has discovered a problem dialing “911” from IP 670 VoIP sets. Callers will hear a fast busy tone.

Users with IP 670 can still dial either “911#” or “9911” to place an emergency call.

All other VoIP sets (IP 321,IP 335, IP 550 and IP 6000) can dial “911” and “9911” normally.

ITS staff is investigating. Updates will follow.

Past Service Interruptions

Upcoming Maintenance

<<< 07/15/2012 - 08/04/2012 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
15

12:01 AM - Blackboard maintenance window

12:01 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint Monthly Maintenance

12:01 AM - SharePoint Maintenance Window

16

All Day - ITS Virtual Servers - removal of deprecated datastores

17

All Day - ITS Virtual Servers - removal of deprecated datastores

6:00 AM - Data Center Fiber Maintenance

9:00 AM - TEST and QUAL uTexas Identity Manager (TIM) Routine Maintenance

9:00 AM - Planned maintenance of beta.its.utexas.edu web service

6:00 PM - PyPE Deployment Interface Maintenance

10:00 PM - Custom Unix Web Publishing Planned Maintenance

18

All Day - ITS Virtual Servers - removal of deprecated datastores

7:00 AM - Application Registry (AppReg) Maintenance

5:00 PM - DEFINE Internals/Enterprise Workflow associated application Planned Maintenance

6:00 PM - Blog Service Weekly Maintenance

19

All Day - ITS Virtual Servers - removal of deprecated datastores

9:00 AM - Planned maintenance on dpdev1.dp.utexas.edu

20

All Day - ITS Virtual Servers - removal of deprecated datastores

9:00 AM - Emergency SAINT (selfscan) Maintenance

21

7:00 AM - EWDE - SecureDoc Service Maintenance Window

22

12:01 AM - Blackboard maintenance window

12:01 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint Maintenance Window

23

6:30 AM - Central RAC OAASPROD patching

24

6:30 AM - uTexas Identity Manager (TIM) PROD routine maintenance

9:00 PM - PyPE Planned Maintenance

10:00 PM - UTS Planned Maintenance

25

5:00 PM - Define Internals/Enterprise Workflow Planned Maintenance

6:00 PM - Blog Service Weekly Maintenance

26

7:00 AM - Planned DPUSER Maintenance

5:00 PM - UT Direct planned migration

27

 

 

 

28

7:00 AM - EWDE - SecureDoc Service Maintenance Window

29

12:01 AM - Blackboard maintenance window

12:01 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint Maintenance Window

30

7:00 AM - UDCC/UDCB Uplinks Migrating to NOCA Nexus Core

9:00 AM - Central RAC OAASDEV DR Test

5:00 PM - PNA Maintenance

6:00 PM - UTEBS storage controller reboot

6:00 PM - ISO Phone Line Auditing

31

6:00 PM - ISO Phone Line Auditing

10:00 PM - RealMedia Streaming Service Maintenance

1

9:00 AM - Central RAC OAASQUAL DR Test

9:00 AM - UPS Battery Change - COM 27 & COM 10A

6:00 PM - Blog Service Weekly Maintenance

6:00 PM - ISO Phone Line Auditing

2

7:00 AM - Planned maintenance on utdirect.utexas.edu web service

7:00 AM - Planned DPUSER Maintenance

6:00 PM - ISO Phone Line Auditing

3

6:00 PM - ISO Phone Line Auditing

4

6:00 AM - Blackboard Service Interruptions

6:00 AM - Maintenance for the NFS file servers rosen/guilden

7:00 AM - Central RAC OAASPROD DR Test

6:00 PM - ISO Phone Line Auditing


  No maintenance to be scheduled
  Today's date

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!