ITS Services Status
Current Service Interruptions
- RESOLVED: Development ITS Central RAC Emergency Outage
The development ITS Central RAC database system is now available.
This upgrade is taking longer than expected and still going on. A notification will be sent out once everything is back up.
The outage for the development ITS Central RAC system has begun. A notification will be sent out once everything is back up.
Description: Development ITS Central RAC will undergo disruptive maintenance that will impact any service that connects to the development ITS RAC database. The outage is due to a database upgrade from Oracle 18.104.22.168 to 22.214.171.124. The upgrade will take approximately 2 hours. This was supposed to be done during the planned outage on November 26th, but due to some issues we ran into, we had to put this off.
Start Date: Friday, December 6, 2013
End Date: Friday, December 6, 2013
Start Time: 3:00 PM
End Time: 5:00 PM
Contact Name: ITS Database team
Contact Email: ITS-Database
- RESOLVED: Adobe ColdFusion Server may be down
Only certain web pages on a small number of websites utilizing MS Access database as a backend were affected. The issue is now resolved.
Starting at approximately 5:00pm today, December 6th, users who are attempting access websites using ColdFusion are experiencing errors stating: “The website you are accessing has experienced an unexpected error. Please contact the web administrator.” This may include a database query error. The ColdFusion server seems to be experiencing issues and will impact any users attempting to use ColdFusion powered websites or databases.
- Blackboard - Emergency maintenance
Event Title: Blackboard Emergency Maintenance
Start: Saturday, December 7, 2013 7:00 AM
End: Saturday, December 7, 2013 9:00 AM
We will be installing additional RAM into Blackboard’s database server.
There will be some instability as we failover to Blackboard’s standby database before the maintenance, and some when we fail back—we don’t expect more than 5 minutes of instability for each failover event.
The service may be degraded while running on the standby database, but it will be functional.
- Issue with UTBackup Web Console
Vendor support was engaged and it was determined to be a software conflict between the latest version of Google Chrome and the current version of the UTBackup platform.
Please utilize an alternative browser until the necessary server-side corrective fix can be planned, scheduled and implemented.
There is an issue with logging into the UTBackup web interface.
Vendor support has been engaged.
|No maintenance to be scheduled|