The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/19/2016.

ITS Services Status

Current Service Interruptions

6/30/2016
7:10 PM
RESOLVED: Office 365 Message Delivery Delays
Service Restored

6/30/2016 7:07 PM
Microsoft reports that the issue was fully resolved as of 6:35 PM, and ITS Systems staff have confirmed that all queued mail has completed delivery.


6/30/2016 5:06 PM
Microsoft reports that a solution is in place that should resolve the underlying issue causing delivery delays.  ITS Systems staff continue to observe the message queues drain, which may take several hours to complete fully.  Next update at 7pm.


6/30/2016 3:25 PM
Microsoft engineers have shifted email traffic to a healthy portion of their infrastructure to mitigate impact.  ITS Systems staff have confirmed that message delivery queues appear to be draining, albeit slowly.  Next update at 5pm.


6/30/2016 1:06 PM
ITS Systems staff continue to work with Microsoft and are monitoring the health status of mail delivery.  Microsoft will provide their next update at 3pm, after which this status will be updated as well.


6/30/2016 11:40 AM
ITS Systems staff continue to work with Microsoft and are monitoring developments.  Next update at 1pm.


6/30/2016 10:41 AM
Microsoft has reported that users of Exchange Online may be experiencing delays in sending or receiving email messages.  ITS Systems staff have determined that our Office 365 tenant is also affected, and have engaged with Microsoft for additional support.  Next update at 12pm.

6/29/2016
7:56 PM
RESOLVED: UT Web degraded performance
Service Restored

06/29/2016 7:52PM
UT Web resumed normal operations at 7:10pm.


06/29/2016 1:45pm
For Course Schedule or Registration, please visit https://my.utexas.edu/group/student/home


6/29/16 8:07am
We are receiving reports that UT Web sites are experiencing slow load times this morning. ITS staff are investigating.

Past Service Interruptions

Upcoming Maintenance

<<< 08/26/2012 - 09/15/2012 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
26

12:01 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - Blackboard maintenance window

12:01 AM - SharePoint Maintenance Window

8:00 AM - Campus Network Maintenance

9:00 PM - PyPE planned maintenance

27

 

 

 

28

7:00 AM - Planned Apollo Mainenance

8:00 AM - Memory upgrade of vCenter server and database

8:00 AM - Group E-Mail Server Maintenance

29

9:00 AM - University Directory ( White Pages ) Maintenance

5:00 PM - DEFINE Internals/Enterprise Workflow Planned Maintenance

6:00 PM - Blog Service Weekly Maintenance

30

6:30 AM - uTexas Identity Manager (TIM) PROD routine maintenance

7:00 AM - Planned Apollo Mainenance

31

 

 

 

1

 

 

 

2

12:00 AM - Mainframe maintenance window

12:01 AM - SharePoint Maintenance Window

12:01 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - Blackboard maintenance window

3

 

 

 

4

6:30 AM - EMN$MAIL QUAL Maintenance

8:00 AM - Group E-Mail Server Maintenance

5

7:00 AM - Water line segmentation at CRB weather permitting event

9:00 AM - uTexas Enterprise Directory (TED) routine maintenance.

5:00 PM - Streaming Media server maintennace

6:00 PM - Blog Service Weekly Maintenance

6

7:00 AM - Planned Apollo Mainenance

5:00 PM - Urchin maintenance

7

 

 

 

8

7:00 AM - SecureDoc service and server maintenance

9

12:01 AM - SharePoint Maintenance Window

12:01 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - Blackboard maintenance window

10

 

 

 

11

6:30 AM - EMN$MAIL PROD Maintenance

7:00 AM - Planned Apollo Mainenance

7:00 AM - PyPE Planned Maintenance

10:15 AM - UT Direct Planned Maintenance

10:00 PM - Wikis Monthly Maintenance

12

6:00 PM - Blog Service Weekly Maintenance

13

 

 

 

14

 

 

 

15

7:00 AM - SecureDoc service and server maintenance


  Today's date

We Can Help

Get help from an expert:

* UT Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!