The University of Texas at Austin

ITS Services Status

Current Service Interruptions


URGENT: OpenSSL exploit in the wild. Please ensure OpenSSL is appropriately patched. Please see the Information Security Office wiki for more information.


4/11/2014
10:10 PM
New VoIP System Feature Issue
Under Investigation

Updated 4/11/2014
Some new VoIP system users reported issues with activating or deactivating Call Forward variants features on 04/09/14.  While our vendor is working to resolve this issue, any users experiencing this problem can submit a trouble on line at https://utdirect.utexas.edu/tn/tr/index.WBX or call 512-471-5711 option 1 until issue is resolved.

No additional updates will be made until the vendor releases a fix and maintenance is scheduled.

4/11/2014
7:19 AM
UT Wikis Intermittent Outages
Service Functioning, Temporary Solution in Place

The University Wikis Service is experiencing intermittent outages. ITS staff continue to monitor and investigate the root cause of the issue, but users should expect intermittent brief outages until the root cause is discovered. 

4/10/2014
4:56 PM
Yahoo DMARC impacting several campus services
Under Investigation

ITS has identified probable disruption of email communications in the following services due to Yahoo’s implementation of their new DMARC, or Domain-based Message Authentication, Reporting & Conformance policy:

Services with confirmed Impact
•      UT Lists
•      Blackboard
Services with probable Impact
•      Group Messaging
Services with potential Impact
•      Canvas

Impacted populations have been identified as recipients with @yahoo.com domains, or Yahoo managed domains such as @sbcglobal.net, @swbell, @att.net, and @comcast.net.  Senders from these domains may also see bounces from @hotmail.com, @msn.com, @live.com, and @google.com (and any Google Apps addresses, including UTMail users).

Until such a time as Yahoo changes this policy, we suggest using one of the email accounts sponsored by The University of Texas at Austin, changing official email addresses, and changing addresses in UT Lists.  Sponsored Accounts for students include UTmail.  Sponsored accounts for faculty and staff include AEMS and Office 365, as decided by your department.

Past Service Interruptions

Upcoming Maintenance

<<< 08/05/2012 - 08/25/2012 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
5

12:01 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint Maintenance Window

12:01 AM - Mainframe maintenance window

6:00 PM - ISO Phone Line Auditing

6

 

 

 

7

8:00 AM - Application Registry maintenance

5:00 PM - Wireless Network Maintenance

8

5:00 PM - Define Internals/Enterprise Workflow Planned Maintenance

5:00 PM - Wireless Network Maintenance

6:00 PM - Blog Service Weekly Maintenance

9

5:00 PM - Wireless Network Maintenance

10

 

 

 

11

 

 

 

12

12:00 AM - Courses.utexas.edu (Blackboard) maintenance

12:01 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint Maintenance Window

13

7:00 AM - Wireless Network Maintenance

14

6:30 AM - EMN$MAIL maintenance

6:30 AM - uTexas Identity Manager (TIM) PROD routine maintenance

5:00 PM - Wireless Network Maintenance

10:00 PM - Wikis Monthly Maintenance

15

9:00 AM - uTexas Enterprise Directory (TED) routine maintenance.

5:00 PM - Wireless Network Maintenance

6:00 PM - Blog Service Weekly Maintenance

10:00 PM - Blackboard Maintenance outage

16

9:00 AM - ITS Virtual Servers - add new datastores to vSphere

5:00 PM - PNA Maintenance

5:00 PM - Wireless Network Maintenance

10:00 PM - Blackboard Maintenance outage

17

7:15 AM - server maintenance for SQL03

18

 

 

 

19

12:01 AM - Blackboard maintenance window

12:01 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint Monthly Maintenance

12:01 AM - SharePoint Maintenance Window

8:00 AM - Campus Network Maintenance

20

7:00 AM - XML Gateway short service interruption

7:00 AM - Pype deployment interface maintenance

21

8:00 PM - Adobe Connect 8.2.2.2 Upgrade

22

5:00 PM - Define Internals/Enterprise Workflow Planned Maintenance

6:00 PM - Blog Service Weekly Maintenance

23

7:00 AM - Planned Apollo Mainenance

24

 

 

 

25

 

 

 


  No maintenance to be scheduled
  Today's date

We Can Help

Get help from an expert at the ITS Help Desk!

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!