The University of Texas at Austin

ITS Services Status

Current Service Interruptions

5/3/2016
9:24 AM
RESOLVED:  Emergency Maintenance- UTprint services restarting
Service Restored

5/3/2016 9:18 AM
Update: UTprint is back online.


Update: UTprint is still down.  The Service Desk is referring print customers to Libraries or the copy centers on campus.  We are still investigating the matter.


UTprint services will be restarted this morning to correct a billing gateway fault.

4/15/2016
11:45 PM
Hitachi NAS Configuration Issue
Unplanned Maintenance

4/15/2016 11:41 PM
Mitigation efforts are ongoing. The majority of clients have been updated and the rest systems are waiting on maintenance windows.


3/19/2016 9:00 AM
The mitigation effort is underway. Next update will be on 3/25


3/12/16 9pm
The Enterprise Systems Management team is devising the plan for NFS connection string mitigation.  Next update Friday Mar 18, 2016.


3/4/16 4:48pm
Current Status: Enterprise Service Management team continues to plan the NFS connect string mitigation effort.

Next Update: EOD March 11, 2016


3/2/2016 4:56pm
What: The Hitachi NAS (HNAS) storage array is running in an unanticipated configuration following a recent maintenance event.

Impact: There is no known impact. There is no anticipated impact from mitigation efforts that are initiating now.

Scope of Impact: All devices/services that mount storage from the HNAS are in scope.

Mitigation: The Enterprise Systems Management team is working with the Storage team to update NFS connect strings on all servers in scope.

Next Update: EOD Friday March 4, 2016.

Past Service Interruptions

Upcoming Maintenance

<<< 08/05/2012 - 08/25/2012 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
5

12:01 AM - Mainframe maintenance window

12:01 AM - SharePoint Maintenance Window

12:01 AM - Austin Disk Services Planned Maintenance Window

6:00 PM - ISO Phone Line Auditing

6

 

 

 

7

8:00 AM - Application Registry maintenance

5:00 PM - Wireless Network Maintenance

8

5:00 PM - Wireless Network Maintenance

5:00 PM - Define Internals/Enterprise Workflow Planned Maintenance

6:00 PM - Blog Service Weekly Maintenance

9

5:00 PM - Wireless Network Maintenance

10

 

 

 

11

 

 

 

12

All Day - [BLACKOUT] Network Maintenance Blackout

12:00 AM - Courses.utexas.edu (Blackboard) maintenance

12:01 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint Maintenance Window

13

7:00 AM - Wireless Network Maintenance

14

6:30 AM - EMN$MAIL maintenance

6:30 AM - uTexas Identity Manager (TIM) PROD routine maintenance

5:00 PM - Wireless Network Maintenance

10:00 PM - Wikis Monthly Maintenance

15

9:00 AM - uTexas Enterprise Directory (TED) routine maintenance.

5:00 PM - Wireless Network Maintenance

6:00 PM - Blog Service Weekly Maintenance

10:00 PM - Blackboard Maintenance outage

16

9:00 AM - ITS Virtual Servers - add new datastores to vSphere

5:00 PM - PNA Maintenance

5:00 PM - Wireless Network Maintenance

10:00 PM - Blackboard Maintenance outage

17

7:15 AM - server maintenance for SQL03

18

 

 

 

19

All Day - [BLACKOUT] Network Maintenance Blackout

12:01 AM - Blackboard maintenance window

12:01 AM - SharePoint Maintenance Window

12:01 AM - SharePoint Monthly Maintenance

12:01 AM - Austin Disk Services Planned Maintenance Window

8:00 AM - Campus Network Maintenance

20

7:00 AM - Pype deployment interface maintenance

7:00 AM - XML Gateway short service interruption

21

8:00 PM - Adobe Connect 8.2.2.2 Upgrade

22

5:00 PM - Define Internals/Enterprise Workflow Planned Maintenance

6:00 PM - Blog Service Weekly Maintenance

23

7:00 AM - Planned Apollo Mainenance

24

 

 

 

25

 

 

 


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We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!