The University of Texas at Austin

ITS Services Status

Current Service Interruptions

9/2/2015
8:43 PM
RESOLVED: UT Web Outage
Service Restored

9/2/2015 8:42pm
This issue is resolved.


9/1/2015 7:18 pm
The issue remains mitigated.  However, the issue is under review by vendor support. 
Next update Wednesday Sept 2, afternoon.


9/1/15 9:22am
The 403 errors on UTWeb subpages have been mitigated. ITS staff continue to monitor and troubleshoot the issue.
Next update at 5pm, Tuesday September 1, 2015.


8/31/2015 9:45 pm
There are reports of 403 errors for some UT Web subpages.  ITS staff continue troubleshoot efforts


8/31/2015 5:02 pm
This issue is resolved.  ITS staff continue problem analysis and monitoring.


8/31/2015 4:36 pm
UT Web sites are returning to service.  ITS staff continue to monitor and investigate.


8/31/2015 4:10 pm
ITS staff continue to work on this issue.


8/31/2015 3:14 PM
Impacted sites include, but are not limited to:

president.utexas.edu
law.utexas.edu
socialwork.utexas.edu
music.utexas.edu
provost.utexas.edu

ITS staff continue to work on mitigation steps.


8/31/2015 2:40 PM
UT Web is currently presenting a 502 Bad Gateway error when viewed.

ITS staff is currently investigating.

Past Service Interruptions

Upcoming Maintenance

<<< 09/16/2012 - 10/06/2012 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
16

12:01 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint Monthly Maintenance

12:01 AM - SharePoint Maintenance Window

17

10:00 AM - Mail Filtering Service logging maintenance

5:00 PM - Group E-Mail Planned Maintenance

10:00 PM - Monthly Group E-Mail Maintenance

18

7:00 AM - Upgrade ESXVCTR01 vCenter5 with update1

19

9:00 AM - University Directory ( White Pages ) Maintenance

10:00 AM - Mail Filtering Service network maintenance

10:00 AM - utdirect update of jwebagent runtime

2:00 PM - Transitioning anti-spam for UTmail from on-premise to Google

5:00 PM - Define Internals/Enterprise Workflow Planned Maintenance

5:00 PM - PNA Maintenance

6:00 PM - Blog Service Weekly Maintenance

20

9:00 AM - TEST and QUAL uTexas Identity Manager (TIM) Routine Maintenance

21

10:30 AM - UTDirect Application Registry

22

7:00 AM - SecureDoc service and server maintenance

23

12:01 AM - Blackboard maintenance window

12:01 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint Maintenance Window

12:01 AM - Blackberry Enterprise Server Upgrade

24

 

 

 

25

10:00 AM - Com-plete Logon Maintenance

5:00 PM - UTS server maintenance

26

6:00 PM - Blog Service Weekly Maintenance

27

6:00 AM - ITS MySQL Maintenance

6:00 AM - UT Lists maintenance

7:00 AM - DNS Maintenance in UDC-C

28

7:45 AM - UT Direct maintenance window

9:00 AM - Add new datastores to Virtual Infrastructure

29

8:00 AM - Upgrade of AEMS to SP2 RU4

30

12:01 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint Maintenance Window

8:00 AM - Upgrade of AEMS to SP2 RU4

1

7:00 AM - Pype Maintenance

9:00 AM - Selfscan (SAINT) Maintenance

2

7:00 AM - vCenter 5 Update 1 upgrade for esxdvctr01 (SRM)

9:00 AM - TEST uTexas Identity Manager (TIM) Routine Maintenance

3

5:00 PM - DEFINE Internals/Enterprise Workflow Planned Maintenance

6:00 PM - Blog Service Weekly Maintenance

9:00 PM - Pype Maintenance

4

6:00 AM - ITS MySQL Maintenance - CAT1

7:00 AM - Planned Apollo Mainenance

5:00 PM - FTP Server Maintenance

5

11:30 AM - UT Direct Registry Migration Window

6

7:00 AM - SecureDoc service and server maintenance


  No maintenance to be scheduled
  Today's date

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!