The University of Texas at Austin

ITS Services Status

Current Service Interruptions

2/12/2016
5:31 PM
RESOLVED: Emergency Footprints outage
Service Restored

2/12/16 5:31PM
Maintenance complete


2/12/16 3:26PM

WHEN: 2/12/2016 17:00 - 18:00
WHAT: Footprints outage
IMPACT: all users of the service
WHY: Footprints lost some data this morning.

We need to restore the missing data from backups, but will need to disable access to the application while we do so.
Nothing new will be lost.

2/12/2016
10:25 AM
RESOLVED:  Footprints: Database Error - ITS Incident Management Workspace
Service Restored

2/12/2016
Service has been restored.


2/12/2016 9:42 AM
The FootPrints service is currently degraded. ITS staff is investigating. The ITS Help Desk has been experiencing database errors when attempting to open or save tickets in the Footprints ITS Incident Management workspace since 9:00am.

Past Service Interruptions

Upcoming Maintenance

<<< 09/23/2012 - 10/13/2012 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
23

12:01 AM - SharePoint Maintenance Window

12:01 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - Blackboard maintenance window

12:01 AM - Blackberry Enterprise Server Upgrade

24

 

 

 

25

10:00 AM - Com-plete Logon Maintenance

5:00 PM - UTS server maintenance

26

6:00 PM - Blog Service Weekly Maintenance

27

6:00 AM - UT Lists maintenance

6:00 AM - ITS MySQL Maintenance

7:00 AM - DNS Maintenance in UDC-C

28

7:45 AM - UT Direct maintenance window

9:00 AM - Add new datastores to Virtual Infrastructure

29

8:00 AM - Upgrade of AEMS to SP2 RU4

30

12:01 AM - SharePoint Maintenance Window

12:01 AM - Austin Disk Services Planned Maintenance Window

8:00 AM - Upgrade of AEMS to SP2 RU4

1

7:00 AM - Pype Maintenance

9:00 AM - Selfscan (SAINT) Maintenance

2

7:00 AM - vCenter 5 Update 1 upgrade for esxdvctr01 (SRM)

9:00 AM - TEST uTexas Identity Manager (TIM) Routine Maintenance

3

5:00 PM - DEFINE Internals/Enterprise Workflow Planned Maintenance

6:00 PM - Blog Service Weekly Maintenance

9:00 PM - Pype Maintenance

4

6:00 AM - ITS MySQL Maintenance - CAT1

7:00 AM - Planned Apollo Mainenance

5:00 PM - FTP Server Maintenance

5

11:30 AM - UT Direct Registry Migration Window

6

7:00 AM - SecureDoc service and server maintenance

7

12:00 AM - Mainframe maintenance window

12:01 AM - SharePoint Maintenance Window

12:01 AM - Austin Disk Services Planned Maintenance Window

8

5:00 PM - Wireless Network Maintenance

9

6:30 AM - XML Gateway maintenance

7:00 AM - Planned Apollo Mainenance

8:00 AM - UT Direct planned migration

9:00 AM - TEST uTexas Identity Manager (TIM) Routine Maintenance

9:00 AM - QUAL uTexas Identity Manager (TIM) Routine Maintenance

5:00 PM - Wireless Network Maintenance

5:00 PM - UTS server maintenance

10

9:00 AM - Upgrade to UTBackup 2.0

9:00 AM - uTexas Enterprise Directory (TED) routine maintenance.

5:00 PM - Blog Service Weekly Maintenance

11

7:00 AM - Planned Apollo Mainenance

12

 

 

 

13

7:00 AM - SecureDoc service and server maintenance


  Today's date

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!