The University of Texas at Austin

ITS Services Status

Current Service Interruptions

10/23/2014
12:17 PM
Emergency Network Maintenance - 10/23, 5pm
Unplanned Maintenance

1212
Networking will be conducting emergency maintenance today (Thursday,
October 23, 2014) from 5:00pm to 6:00pm to address an operational
vulnerability on several routers.

No service interruption is expected.

10/22/2014
4:29 PM
Extended processing time on certain Canvas imports and exports
Under Investigation

2:33
Some users are currently seeing extended processing time on certain jobs (e.g. SIS imports, course imports / exports). Our DevOps team is updating some configuration parameters and adding more resources to process jobs like these; we anticipate you’ll see improved performance soon. Thanks for your patience!

10/22/2014
3:54 PM
RESOLVED: Emergency Maintenance for UTBackup Service
Service Restored

15:52
Maintenance is complete and normal operations have been restored.


1441
Some UTBackup customers may experience an interruption in service as SSL certificates are updated on some of the appliances. Backups will automatically resume when the appliances restart but any restorations will have to be manually restarted.

10/22/2014
3:33 PM
RESOLVED: Resnet and DHFS Network Down
Service Restored

15:30
Service to Resnet and DHFS networks has been restored.


Resnet and the DHFS networks are down. This affects all wired and wireless access in all residence halls. Networking staff are on-site and
working to restore services.
In addition, DHFS servers that are in their server room in the residence halls are also unavailable. This includes Bevo Bucks and services that
may use it (e.g. UT Print).


Resnet and the DHFS network are down. Networking staff are investigating. This affects all wired and wireless access in all residence halls.

10/22/2014
10:40 AM
Issues with Task Manager and Natural on the Web?
Under Investigation

1035
The changes made during this maintenance event for UT Direct have been rolled back as of 10:20AM.

There were intermittent disruptions to some components within UT Direct from 10:00 to this point.

Past Service Interruptions

Upcoming Maintenance

<<< 09/09/2012 - 09/29/2012 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
9

12:01 AM - Blackboard maintenance window

12:01 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint Maintenance Window

10

 

 

 

11

6:30 AM - EMN$MAIL PROD Maintenance

7:00 AM - PyPE Planned Maintenance

7:00 AM - Planned Apollo Mainenance

10:15 AM - UT Direct Planned Maintenance

10:00 PM - Wikis Monthly Maintenance

12

6:00 PM - Blog Service Weekly Maintenance

13

 

 

 

14

 

 

 

15

7:00 AM - SecureDoc service and server maintenance

16

12:01 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint Monthly Maintenance

12:01 AM - SharePoint Maintenance Window

17

10:00 AM - Mail Filtering Service logging maintenance

5:00 PM - Group E-Mail Planned Maintenance

10:00 PM - Monthly Group E-Mail Maintenance

18

7:00 AM - Upgrade ESXVCTR01 vCenter5 with update1

19

9:00 AM - University Directory ( White Pages ) Maintenance

10:00 AM - Mail Filtering Service network maintenance

10:00 AM - utdirect update of jwebagent runtime

2:00 PM - Transitioning anti-spam for UTmail from on-premise to Google

5:00 PM - Define Internals/Enterprise Workflow Planned Maintenance

5:00 PM - PNA Maintenance

6:00 PM - Blog Service Weekly Maintenance

20

9:00 AM - TEST and QUAL uTexas Identity Manager (TIM) Routine Maintenance

21

10:30 AM - UTDirect Application Registry

22

7:00 AM - SecureDoc service and server maintenance

23

12:01 AM - Blackboard maintenance window

12:01 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint Maintenance Window

12:01 AM - Blackberry Enterprise Server Upgrade

24

 

 

 

25

10:00 AM - Com-plete Logon Maintenance

5:00 PM - UTS server maintenance

26

6:00 PM - Blog Service Weekly Maintenance

27

6:00 AM - ITS MySQL Maintenance

6:00 AM - UT Lists maintenance

7:00 AM - DNS Maintenance in UDC-C

28

7:45 AM - UT Direct maintenance window

9:00 AM - Add new datastores to Virtual Infrastructure

29

8:00 AM - Upgrade of AEMS to SP2 RU4


  No maintenance to be scheduled
  Today's date

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!