The University of Texas at Austin

ITS Services Status

Current Service Interruptions

7/1/2015
10:19 PM
Office 365 Connectivity Issue
Service Functioning, Temporary Solution in Place

7/1/2015 10:19 PM
Microsoft engineers have completed corrective actions to their network infrastructure, and service connectivity appears to have been restored for all users.  ITS Systems staff will continue to closely monitor the situation until we are satisfied that the issue is fully resolved.


7/1/2015 5:00PM
Microsoft engineers have determined a preliminary root cause – “a high-level portion of the network infrastructure became degraded, which is causing an interruption to Exchange Online connectivity” – and have redirected network traffic to alternate capacity in an attempt to restore service.  ITS Systems staff are continuing to coordinate support and monitor progress.  The next update will be posted no later than 11:00 PM.


7/1/2015 3:37 PM
ITS Systems staff have received reports of users unable to access Exchange Online mailboxes via MAPI,EAS,EWS, or the Outlook Web App.  Staff are engaging with Microsoft to investigate the issue further and formulate a resolution.

Past Service Interruptions

Upcoming Maintenance

<<< 01/13/2013 - 02/02/2013 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
13

12:00 AM - Blackboard Weekly Maintenance

12:01 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint Maintenance Window

14

9:00 AM - uTexas Identity Manager (TIM) QUAL Routine Maintenance

15

6:30 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

6:00 PM - Wiki Service Monthly Maintenance

16

9:00 AM - uTexas Enterprise Directory (TED) routine maintenance

6:00 PM - Blog Service Weekly Maintenance

9:30 PM - XML Gateway maintenance (OS patching)

17

9:00 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

3:00 PM - ITS Storage - DDN

18

1:00 PM - uTexas Identity Manager (TIM) QUAL Maintenance

3:00 PM - ITS Storage - DDN

6:00 PM - Austin DHCP storage maintenance

19

7:00 AM - SecureDoc service and server maintenance

20

12:00 AM - Blackboard Weekly Maintenance

12:01 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint Maintenance Window

21

10:00 PM - Monthly Group E-Mail Maintenance

22

All Day - UT Virtual Service ESXi Maintenance

7:00 AM - Planned Maintenance for Central Web Authentication in Production

7:00 AM - Javamail migration to Linux

9:00 AM - ID Photo Gateway Planned Maintenance

9:00 AM - Virtual ID Cards Planned Maintenance

9:00 AM - Student Photo Roster Planned Maintenance

2:00 PM - TEST uTexas Identity Manager (TIM) Routine Maintenance

4:00 PM - ERP Web Infrastructure Maintenance Window

23

All Day - UT Virtual Service ESXi Maintenance

7:00 AM - MSSQL Maintenance - SQL01 - new time

7:30 AM - Data Center Network Maintenance

9:00 AM - Planned Maintenance for Central Credit Card Processing Web Site

5:00 PM - DEFINE Internals/Enterprise Workflow Planned Maintenance

6:00 PM - Blog Service Weekly Maintenance

24

7:30 AM - Data Center Network Maintenance

25

 

 

 

26

7:00 AM - SecureDoc service and server maintenance

27

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:01 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint Maintenance Window

28

8:00 AM - Annual UPS Preventative Maintenance

5:00 PM - Pype maintenance

29

7:00 AM - Planned Maintenance for Central Web Authentication in Production

7:00 AM - Javamail + FTPMail prod host migration

8:00 AM - Annual UPS Preventative Maintenance

9:00 AM - TEST uTexas Identity Manager (TIM) Routine Maintenance

9:00 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

10:00 PM - Web Central Maintenance

30

3:00 PM - UTEBS Appliance Patching

6:00 PM - Blog Service Weekly Maintenance

31

6:45 AM - XML Gateway Java version update

6:45 AM - Planned maintenance on the Student Photo Roster

1:00 PM - uTexas Enterprise Directory (TED) routine maintenance

11:00 PM - Update to JDK on myutbenefits

1

10:00 AM - Update of JDK for webagent & webapps

2

7:00 AM - SecureDoc service and server maintenance

7:00 AM - Footprints Schedule Maintenance


  No maintenance to be scheduled
  Today's date

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!