The University of Texas at Austin

ITS Services Status

Current Service Interruptions


5/19/2013
12:33 PM
RESOLVED: Campus Network Maintenance - May 19
Service Restored

Maintenance has been completed.


Maintenance window is being extended to 12:30pm.

5/17/2013
4:43 PM
uTexas Identity Manager (TIM) PROD Maintenance - Monday 5/20/13 6:30am-7:00am
Unplanned Maintenance

We will be conducting emergency maintenance on the TIM PROD systems on
Monday 5/20/13 from 6:30am-7:00am.  Users of the EID Self Help Application
and the EID Administrative Application may experience session disconnects
during the maintenance.

4/11/2013
4:48 PM
UTBackup Application issue
Under Investigation

ITS Staff determined a small number of customers are using Archive Encryption setting “448-bit encryption with custom 448-bit key” and may experience authentication issues.  Until further notice UTBackup customers should not enable this setting.  Our investigation continues and updates will be provided as they develop. 


UTBackup authentication and connections from the desktop application are unavailable to some customers.  This applies only to individuals who enabled private encryption key option “448-bit encryption with custom 448-bit key” in their application’s security settings.  Customers impacted by this condition are unable to log into the desktop application and all backups for affected devices have stopped. 

Past Service Interruptions

Upcoming Maintenance

<<< 01/27/2013 - 02/16/2013 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
27

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:01 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint Maintenance Window

28

8:00 AM - Annual UPS Preventative Maintenance

5:00 PM - Pype maintenance

29

7:00 AM - Planned Maintenance for Central Web Authentication in Production

7:00 AM - Javamail + FTPMail prod host migration

8:00 AM - Annual UPS Preventative Maintenance

9:00 AM - TEST uTexas Identity Manager (TIM) Routine Maintenance

9:00 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

10:00 PM - Web Central Maintenance

30

3:00 PM - UTEBS Appliance Patching

6:00 PM - Blog Service Weekly Maintenance

31

6:45 AM - XML Gateway Java version update

6:45 AM - Planned maintenance on the Student Photo Roster

1:00 PM - uTexas Enterprise Directory (TED) routine maintenance

11:00 PM - Update to JDK on myutbenefits

1

10:00 AM - Update of JDK for webagent & webapps

2

7:00 AM - SecureDoc service and server maintenance

7:00 AM - Footprints Schedule Maintenance

3

12:00 AM - Mainframe maintenance window

12:00 AM - Blackboard Weekly Maintenance

12:01 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint Maintenance Window

4

3:30 PM - PyPE Secondary (non-production) Server Maintenance

5:00 PM - Planned maintenance of beta.its.utexas.edu web service

5

6:30 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

7:00 AM - Monthly JIRA Application Maintenance

9:00 AM - TEST and QUAL uTexas Identity Manager (TIM) Routine Maintenance

4:00 PM - ERP Web Infrastructure Maintenance Window

6

6:00 AM - Application Registry (AppReg) Server Maintenance

8:00 AM - Emergency Maintenance: SAINT Infrastructure

9:00 AM - uTexas Enterprise Directory (TED) routine maintenance

5:30 PM - DEFINE Internals/Enterprise Workflow Planned Maintenance

6:00 PM - Blog Service Weekly Maintenance

10:00 PM - UT Lists planned maintenance

7

7:00 AM - Planned Apollo Maintenance in TEST

7:00 AM - Javamail + FTPMail host migration to Linux

5:00 PM - Planned maintenance of dpdev1.dp.utexas.edu web service

8

10:00 PM - Footprints Upgrade

9

7:00 AM - SecureDoc service and server maintenance

10:00 PM - Footprints Upgrade

10

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:01 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint Maintenance Window

11

 

 

 

12

7:00 AM - Planned Apollo Maintenance in QUAL

7:00 AM - Pype maintenance

7:30 AM - Student Photo Roster Planned Maintenance

7:30 AM - ID Photo Gateway Planned Maintenance

7:30 AM - Virtual ID Cards Planned Maintenance

8:00 AM - UTForge Quarterly Maintenance

9:00 AM - Removing unused datastores for CX4 clearing

13

9:00 AM - University Directory ( White Pages ) Maintenance

6:00 PM - Blog Service Weekly Maintenance

14

7:00 AM - Planned maintenance of Document Repository on Feb 14, 2013 7 am to 8 am

9:00 AM - uTexas Identity Manager (TIM) TEST/QUAL/PROD Maintenance

15

 

 

 

16

7:00 AM - SecureDoc service and server maintenance

9:00 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

8:00 PM - Load Balancer HA configuration


  No maintenance to be scheduled
  Today's date

We Can Help

Get help from an expert at the ITS Help Desk!

* Call us at 512-475-9400

* Live chat is not available at this time

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!