The University of Texas at Austin

ITS Services Status

Current Service Interruptions

3/25/2015
8:56 PM
University Wiki Service slow or unresponsive
Service Functioning, Temporary Solution in Place

8:50 PM 3/25/15
ITS staff implemented changes to the University Wiki Service last week for potential performance and stability improvements but continue to monitor the service for issues. The next update will be Mon., March 30.


2:34pm 3/13/15
The University Wiki Service continues to experience periods of slowness or unavailability. ITS staff have been testing potential improvements for performance and stability and plan to deploy the changes during the scheduled maintenance window on Tuesday, March 17. ITS will monitor the service for a week after implementing the changes and provide an update on Wednesday, March 25.


5:31 3/10/15 PM
ITS staff continue to monitor the University Wiki Service and to investigate the root cause of the issues. The next update will be Friday, March 13.


4:57 3/9/15
The University Wiki Service continues to experience periods of slowness or unresponsiveness although these issues have been mitigated. ITS staff continue to investigate the root cause and to monitor the service. The next update will be Wednesday, March 11.


09:40 3/6/15
The University Wiki Service is still experiencing periods of slowness or unresponsiveness. ITS staff continue to monitor the service and investigate the issue. The next update will be Monday, March 9.


1404   3/5/15
The University Wiki Service has been restarted and is currently available. ITS staff will monitor the service while continuing to investigate the cause of the outages.


1343   3/5/15
As of approximately 1:35 PM, ITS Help Desk staff have observed that the University Wiki Service (wikis.utexas.edu) is either slow or unresponsive.

Past Service Interruptions

Upcoming Maintenance

<<< 01/27/2013 - 02/16/2013 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
27

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:01 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint Maintenance Window

28

8:00 AM - Annual UPS Preventative Maintenance

5:00 PM - Pype maintenance

29

7:00 AM - Planned Maintenance for Central Web Authentication in Production

7:00 AM - Javamail + FTPMail prod host migration

8:00 AM - Annual UPS Preventative Maintenance

9:00 AM - TEST uTexas Identity Manager (TIM) Routine Maintenance

9:00 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

10:00 PM - Web Central Maintenance

30

3:00 PM - UTEBS Appliance Patching

6:00 PM - Blog Service Weekly Maintenance

31

6:45 AM - XML Gateway Java version update

6:45 AM - Planned maintenance on the Student Photo Roster

1:00 PM - uTexas Enterprise Directory (TED) routine maintenance

11:00 PM - Update to JDK on myutbenefits

1

10:00 AM - Update of JDK for webagent & webapps

2

7:00 AM - SecureDoc service and server maintenance

7:00 AM - Footprints Schedule Maintenance

3

12:00 AM - Mainframe maintenance window

12:00 AM - Blackboard Weekly Maintenance

12:01 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint Maintenance Window

4

3:30 PM - PyPE Secondary (non-production) Server Maintenance

5:00 PM - Planned maintenance of beta.its.utexas.edu web service

5

6:30 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

7:00 AM - Monthly JIRA Application Maintenance

9:00 AM - TEST and QUAL uTexas Identity Manager (TIM) Routine Maintenance

4:00 PM - ERP Web Infrastructure Maintenance Window

6

6:00 AM - Application Registry (AppReg) Server Maintenance

8:00 AM - Emergency Maintenance: SAINT Infrastructure

9:00 AM - uTexas Enterprise Directory (TED) routine maintenance

5:30 PM - DEFINE Internals/Enterprise Workflow Planned Maintenance

6:00 PM - Blog Service Weekly Maintenance

10:00 PM - UT Lists planned maintenance

7

7:00 AM - Planned Apollo Maintenance in TEST

7:00 AM - Javamail + FTPMail host migration to Linux

5:00 PM - Planned maintenance of dpdev1.dp.utexas.edu web service

8

10:00 PM - Footprints Upgrade

9

7:00 AM - SecureDoc service and server maintenance

10:00 PM - Footprints Upgrade

10

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:01 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint Maintenance Window

11

 

 

 

12

7:00 AM - Planned Apollo Maintenance in QUAL

7:00 AM - Pype maintenance

7:30 AM - Student Photo Roster Planned Maintenance

7:30 AM - ID Photo Gateway Planned Maintenance

7:30 AM - Virtual ID Cards Planned Maintenance

8:00 AM - UTForge Quarterly Maintenance

9:00 AM - Removing unused datastores for CX4 clearing

13

9:00 AM - University Directory ( White Pages ) Maintenance

6:00 PM - Blog Service Weekly Maintenance

14

7:00 AM - Planned maintenance of Document Repository on Feb 14, 2013 7 am to 8 am

9:00 AM - uTexas Identity Manager (TIM) TEST/QUAL/PROD Maintenance

15

 

 

 

16

7:00 AM - SecureDoc service and server maintenance

9:00 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

8:00 PM - Load Balancer HA configuration


  No maintenance to be scheduled
  Today's date

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!