The University of Texas at Austin

ITS Services Status

Current Service Interruptions


5/19/2013
12:33 PM
RESOLVED: Campus Network Maintenance - May 19
Service Restored

Maintenance has been completed.


Maintenance window is being extended to 12:30pm.

5/17/2013
4:43 PM
uTexas Identity Manager (TIM) PROD Maintenance - Monday 5/20/13 6:30am-7:00am
Unplanned Maintenance

We will be conducting emergency maintenance on the TIM PROD systems on
Monday 5/20/13 from 6:30am-7:00am.  Users of the EID Self Help Application
and the EID Administrative Application may experience session disconnects
during the maintenance.

4/11/2013
4:48 PM
UTBackup Application issue
Under Investigation

ITS Staff determined a small number of customers are using Archive Encryption setting “448-bit encryption with custom 448-bit key” and may experience authentication issues.  Until further notice UTBackup customers should not enable this setting.  Our investigation continues and updates will be provided as they develop. 


UTBackup authentication and connections from the desktop application are unavailable to some customers.  This applies only to individuals who enabled private encryption key option “448-bit encryption with custom 448-bit key” in their application’s security settings.  Customers impacted by this condition are unable to log into the desktop application and all backups for affected devices have stopped. 

Past Service Interruptions

Upcoming Maintenance

<<< 01/06/2013 - 01/26/2013 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
6

12:00 AM - Blackboard Weekly Maintenance

6:00 AM - Campus and Data Center Network Maintenance

7:30 AM - Mainframe maintenance window

7

7:00 AM - non-CAT1 MySQL upgrade - mysqldb.its.utexas.edu

8

4:00 PM - ERP Web Infrastructure Maintenance Window

9

5:00 PM - DEFINE Internals/Enterprise Workflow Planned Maintenance

6:00 PM - Blog Service Weekly Maintenance

9:00 PM - Document Repository PROD server OS patches

10

 

 

 

11

 

 

 

12

7:00 AM - SecureDoc service and server maintenance

13

12:00 AM - Blackboard Weekly Maintenance

12:01 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint Maintenance Window

14

9:00 AM - uTexas Identity Manager (TIM) QUAL Routine Maintenance

15

6:30 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

6:00 PM - Wiki Service Monthly Maintenance

16

9:00 AM - uTexas Enterprise Directory (TED) routine maintenance

6:00 PM - Blog Service Weekly Maintenance

9:30 PM - XML Gateway maintenance (OS patching)

17

9:00 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

3:00 PM - ITS Storage - DDN

18

1:00 PM - uTexas Identity Manager (TIM) QUAL Maintenance

3:00 PM - ITS Storage - DDN

6:00 PM - Austin DHCP storage maintenance

19

7:00 AM - SecureDoc service and server maintenance

20

12:00 AM - Blackboard Weekly Maintenance

12:01 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint Maintenance Window

21

10:00 PM - Monthly Group E-Mail Maintenance

22

All Day - UT Virtual Service ESXi Maintenance

7:00 AM - Planned Maintenance for Central Web Authentication in Production

7:00 AM - Javamail migration to Linux

9:00 AM - ID Photo Gateway Planned Maintenance

9:00 AM - Virtual ID Cards Planned Maintenance

9:00 AM - Student Photo Roster Planned Maintenance

2:00 PM - TEST uTexas Identity Manager (TIM) Routine Maintenance

4:00 PM - ERP Web Infrastructure Maintenance Window

23

All Day - UT Virtual Service ESXi Maintenance

7:00 AM - MSSQL Maintenance - SQL01 - new time

7:30 AM - Data Center Network Maintenance

9:00 AM - Planned Maintenance for Central Credit Card Processing Web Site

5:00 PM - DEFINE Internals/Enterprise Workflow Planned Maintenance

6:00 PM - Blog Service Weekly Maintenance

24

7:30 AM - Data Center Network Maintenance

25

 

 

 

26

7:00 AM - SecureDoc service and server maintenance


  No maintenance to be scheduled
  Today's date

We Can Help

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* Call us at 512-475-9400

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* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!