The University of Texas at Austin

ITS Services Status

Current Service Interruptions

7/1/2015
10:19 PM
Office 365 Connectivity Issue
Service Functioning, Temporary Solution in Place

7/1/2015 10:19 PM
Microsoft engineers have completed corrective actions to their network infrastructure, and service connectivity appears to have been restored for all users.  ITS Systems staff will continue to closely monitor the situation until we are satisfied that the issue is fully resolved.


7/1/2015 5:00PM
Microsoft engineers have determined a preliminary root cause – “a high-level portion of the network infrastructure became degraded, which is causing an interruption to Exchange Online connectivity” – and have redirected network traffic to alternate capacity in an attempt to restore service.  ITS Systems staff are continuing to coordinate support and monitor progress.  The next update will be posted no later than 11:00 PM.


7/1/2015 3:37 PM
ITS Systems staff have received reports of users unable to access Exchange Online mailboxes via MAPI,EAS,EWS, or the Outlook Web App.  Staff are engaging with Microsoft to investigate the issue further and formulate a resolution.

Past Service Interruptions

Upcoming Maintenance

<<< 10/13/2013 - 11/02/2013 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
13

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint 2007 Security Update

9:00 AM - VM storage migrations to permit SAN OS upgrades

14

7:15 AM - Mainframe Green Output destination changing to Austin Disk

9:00 AM - VM storage migrations to permit SAN OS upgrades

15

6:00 AM - VoIP System Patch

6:30 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

4:00 PM - ERP Web Infrastructure Maintenance Window

6:00 PM - Wiki Service Monthly Maintenance

16

9:00 AM - VM storage migrations to permit SAN OS upgrades

9:30 AM - Javamail, FTPMail PROD quarterly OS patching

5:00 PM - Blog Service Weekly Maintenance

5:00 PM - DEFINE Internals/Enterprise Workflow Planned Maintenance

17

9:00 AM - VM storage migrations to permit SAN OS upgrades

1:00 PM - Urchin Planned Maintenance Window

18

9:00 AM - VM storage migrations to permit SAN OS upgrades

10:00 PM - SharePoint 2010 Maintenance

19

6:00 AM - Footprints Weekly Maintenance

7:00 AM - WebSpace planned database maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

20

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

9:00 AM - VM storage migrations to permit SAN OS upgrades

21

9:00 AM - VM storage migrations to permit SAN OS upgrades

6:00 PM - SBC Patching

22

9:00 AM - VM storage migrations to permit SAN OS upgrades

23

9:00 AM - VM storage migrations to permit SAN OS upgrades

5:00 PM - Blog Service Weekly Maintenance

24

9:00 AM - VM storage migrations to permit SAN OS upgrades

25

6:30 AM - Expedited Non-Disruptive PROD uTexas Identity Manager (TIM) Maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

3:00 PM - UTBackup Vendor Maintenance

26

7:00 AM - WebSpace planned database maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

9:00 AM - UTLogin routine maintenance

9:00 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

27

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint 2010 Maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

28

9:00 AM - VM storage migrations to permit SAN OS upgrades

29

9:00 AM - VM storage migrations to permit SAN OS upgrades

10:00 PM - SharePoint 2010 IIS Maintenance

30

9:00 AM - VM storage migrations to permit SAN OS upgrades

31

7:00 AM - UDCC and UDCB Network Firewall Maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

1

7:00 AM - MSSQL SQL01 maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

2

6:00 AM - Footprints Weekly Maintenance

8:00 AM - XML Gateway host OS Patching

9:00 AM - VM storage migrations to permit SAN OS upgrades


  No maintenance to be scheduled
  Today's date

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!