The University of Texas at Austin

ITS Services Status

Current Service Interruptions

9/1/2015
7:22 PM
UT Web Outage
Under Investigation

9/1/2015 7:18 pm
The issue remains mitigated.  However, the issue is under review by vendor support. 
Next update Wednesday Sept 2, afternoon.


9/1/15 9:22am
The 403 errors on UTWeb subpages have been mitigated. ITS staff continue to monitor and troubleshoot the issue.
Next update at 5pm, Tuesday September 1, 2015.


8/31/2015 9:45 pm
There are reports of 403 errors for some UT Web subpages.  ITS staff continue troubleshoot efforts


8/31/2015 5:02 pm
This issue is resolved.  ITS staff continue problem analysis and monitoring.


8/31/2015 4:36 pm
UT Web sites are returning to service.  ITS staff continue to monitor and investigate.


8/31/2015 4:10 pm
ITS staff continue to work on this issue.


8/31/2015 3:14 PM
Impacted sites include, but are not limited to:

president.utexas.edu
law.utexas.edu
socialwork.utexas.edu
music.utexas.edu
provost.utexas.edu

ITS staff continue to work on mitigation steps.


8/31/2015 2:40 PM
UT Web is currently presenting a 502 Bad Gateway error when viewed.

ITS staff is currently investigating.

Past Service Interruptions

Upcoming Maintenance

<<< 10/13/2013 - 11/02/2013 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
13

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint 2007 Security Update

9:00 AM - VM storage migrations to permit SAN OS upgrades

14

7:15 AM - Mainframe Green Output destination changing to Austin Disk

9:00 AM - VM storage migrations to permit SAN OS upgrades

15

6:00 AM - VoIP System Patch

6:30 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

4:00 PM - ERP Web Infrastructure Maintenance Window

6:00 PM - Wiki Service Monthly Maintenance

16

9:00 AM - VM storage migrations to permit SAN OS upgrades

9:30 AM - Javamail, FTPMail PROD quarterly OS patching

5:00 PM - Blog Service Weekly Maintenance

5:00 PM - DEFINE Internals/Enterprise Workflow Planned Maintenance

17

9:00 AM - VM storage migrations to permit SAN OS upgrades

1:00 PM - Urchin Planned Maintenance Window

18

9:00 AM - VM storage migrations to permit SAN OS upgrades

10:00 PM - SharePoint 2010 Maintenance

19

6:00 AM - Footprints Weekly Maintenance

7:00 AM - WebSpace planned database maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

20

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

9:00 AM - VM storage migrations to permit SAN OS upgrades

21

9:00 AM - VM storage migrations to permit SAN OS upgrades

6:00 PM - SBC Patching

22

9:00 AM - VM storage migrations to permit SAN OS upgrades

23

9:00 AM - VM storage migrations to permit SAN OS upgrades

5:00 PM - Blog Service Weekly Maintenance

24

9:00 AM - VM storage migrations to permit SAN OS upgrades

25

6:30 AM - Expedited Non-Disruptive PROD uTexas Identity Manager (TIM) Maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

3:00 PM - UTBackup Vendor Maintenance

26

7:00 AM - WebSpace planned database maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

9:00 AM - UTLogin routine maintenance

9:00 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

27

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint 2010 Maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

28

9:00 AM - VM storage migrations to permit SAN OS upgrades

29

9:00 AM - VM storage migrations to permit SAN OS upgrades

10:00 PM - SharePoint 2010 IIS Maintenance

30

9:00 AM - VM storage migrations to permit SAN OS upgrades

31

7:00 AM - UDCC and UDCB Network Firewall Maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

1

7:00 AM - MSSQL SQL01 maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

2

6:00 AM - Footprints Weekly Maintenance

8:00 AM - XML Gateway host OS Patching

9:00 AM - VM storage migrations to permit SAN OS upgrades


  No maintenance to be scheduled
  Today's date

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!