The University of Texas at Austin

ITS Services Status

Current Service Interruptions

7/7/2015
8:13 PM
Office 365 Slowdown
Under Investigation

7/7/2015 8:11 PM
No new reports of this issue have been received in the past 60 minutes, and performance monitors appear to have stabilized.  We are still awaiting a response from Microsoft.  Next update at 10:00 PM.


7/7/2015 7:49 PM
Status of issue remains unchanged. A Premier ticket has been opened with Microsoft. The next update will be sent at 8:15 p.m.


7/7/2015 7:21 PM
Status of issue remains unchanged. A Premier ticket will be opened with Microsoft and the next update will be sent at 7:45 p.m.


7/7/2015 6:52 PM
The ITS Help Desk stated they are not receiving additional reports of issues at this time, but indicated previously impacted users continue to experience issues with access/slowness. Microsoft is not reporting any issues at this time. Continuing to monitor and next update will be sent at 7:15 p.m.


7/7/2015 6:19 PM
ITS Help Desk is not receiving additional reports of issues at this time, but indicated impacted users are still experiencing slowness. Continuing to monitor and next update will be sent at 6:45 p.m.


7/7/2015 6:03 PM
Monitoring currently shows no issues and ITS Systems staff are thus far unable to reproduce the issue.  We are continuing to investigate, but current evidence leads us to believe this to be a transient problem for a limited number of users at this time.


7/7/2015 5:53 PM
ITS Systems staff is investigating.


7/7/2015 5:37PM
The ITS Help Desk has received multiple reports of people being unable to connect or experiencing severe slowdowns. Many in the office are also experiencing troubles connecting. This seems to be affecting a majority of Office 365 users.

Past Service Interruptions

Upcoming Maintenance

<<< 10/20/2013 - 11/09/2013 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
20

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

9:00 AM - VM storage migrations to permit SAN OS upgrades

21

9:00 AM - VM storage migrations to permit SAN OS upgrades

6:00 PM - SBC Patching

22

9:00 AM - VM storage migrations to permit SAN OS upgrades

23

9:00 AM - VM storage migrations to permit SAN OS upgrades

5:00 PM - Blog Service Weekly Maintenance

24

9:00 AM - VM storage migrations to permit SAN OS upgrades

25

6:30 AM - Expedited Non-Disruptive PROD uTexas Identity Manager (TIM) Maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

3:00 PM - UTBackup Vendor Maintenance

26

7:00 AM - WebSpace planned database maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

9:00 AM - UTLogin routine maintenance

9:00 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

27

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint 2010 Maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

28

9:00 AM - VM storage migrations to permit SAN OS upgrades

29

9:00 AM - VM storage migrations to permit SAN OS upgrades

10:00 PM - SharePoint 2010 IIS Maintenance

30

9:00 AM - VM storage migrations to permit SAN OS upgrades

31

7:00 AM - UDCC and UDCB Network Firewall Maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

1

7:00 AM - MSSQL SQL01 maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

2

6:00 AM - Footprints Weekly Maintenance

8:00 AM - XML Gateway host OS Patching

9:00 AM - VM storage migrations to permit SAN OS upgrades

3

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

1:00 AM - Mainframe maintenance window

9:00 AM - VM storage migrations to permit SAN OS upgrades

4

9:00 AM - VM storage migrations to permit SAN OS upgrades

5

5:15 AM - UT Direct's Enterprise Data Broker service maintenance

7:30 AM - Virtual ID Cards Planned Maintenance

7:30 AM - ID Photo Gateway Planned Maintenance

7:30 AM - Student Photo Roster Planned Maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

9:00 AM - TEST uTexas Identity Manager (TIM) Routine Maintenance

6

6:00 AM - Application Registry (AppReg) Server Maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

5:00 PM - Blog Service Weekly Maintenance

5:00 PM - UT Direct Planned Maintenance

7

7:00 AM - Setup HA cluster for standby F5 units

9:00 AM - VM storage migrations to permit SAN OS upgrades

8

9:00 AM - VM storage migrations to permit SAN OS upgrades

10:00 PM - SharePoint 2010 Upgrade

10:00 PM - SharePoint Friday Night Maintenance

9

6:00 AM - Footprints Weekly Maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

10:00 PM - SharePoint 2010 Upgrade


  No maintenance to be scheduled
  Today's date

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!