The University of Texas at Austin

ITS Services Status

Current Service Interruptions

3/30/2015
4:33 PM
RESOLVED: WorldSpace Maintenance
Service Restored

3/30/15 2:36
Maintenance complete.


3/30/15 12:54
Extending maintenance to 2:30 p.m. WorldSpace is currently unavailable.

3/30/2015
2:22 PM
RESOLVED: University Wiki Service slow or unresponsive
Service Restored

2:20PM 3/30/15
The University Wiki Service slowness and unresponsive issues appear to have been mitigated with the changes implemented on March 17 and this alert is now closed. ITS will continue to monitor the service and to investigate additional areas for improved performance and stability.


8:50 PM 3/25/15
ITS staff implemented changes to the University Wiki Service last week for potential performance and stability improvements but continue to monitor the service for issues. The next update will be Mon., March 30.


2:34pm 3/13/15
The University Wiki Service continues to experience periods of slowness or unavailability. ITS staff have been testing potential improvements for performance and stability and plan to deploy the changes during the scheduled maintenance window on Tuesday, March 17. ITS will monitor the service for a week after implementing the changes and provide an update on Wednesday, March 25.


5:31 3/10/15 PM
ITS staff continue to monitor the University Wiki Service and to investigate the root cause of the issues. The next update will be Friday, March 13.


4:57 3/9/15
The University Wiki Service continues to experience periods of slowness or unresponsiveness although these issues have been mitigated. ITS staff continue to investigate the root cause and to monitor the service. The next update will be Wednesday, March 11.


09:40 3/6/15
The University Wiki Service is still experiencing periods of slowness or unresponsiveness. ITS staff continue to monitor the service and investigate the issue. The next update will be Monday, March 9.


1404   3/5/15
The University Wiki Service has been restarted and is currently available. ITS staff will monitor the service while continuing to investigate the cause of the outages.


1343   3/5/15
As of approximately 1:35 PM, ITS Help Desk staff have observed that the University Wiki Service (wikis.utexas.edu) is either slow or unresponsive.

3/30/2015
12:57 PM
RESOLVED:Google Apps Status Alert
Service Restored

3/30/15 1231
Status: No Issues
The problem with Gmail should be resolved. We apologize for the inconvenience and thank you for your patience and continued support. Please rest assured that system reliability is a top priority at Google, and we are making continuous improvements to make our systems better.
This only affected IMAP connections to Gmail.
If you are still experiencing any issues, please reconnect your IMAP client.
March 30, 2015 10:15:00 AM PDT


3/30/15 11:24 AM
We’re aware of a problem with Gmail affecting a significant subset of users. The affected users are able to access Gmail, but are seeing error messages and/or other unexpected behavior. We will provide an update by March 30, 2015 10:15:00 AM PDT detailing when we expect to resolve the problem. Please note that this resolution time is an estimate and may change.
This is only affecting IMAP connections to Gmail.

Status Board: http://www.google.com/appsstatus#hl=en&v=status

Past Service Interruptions

Upcoming Maintenance

<<< 10/06/2013 - 10/26/2013 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
6

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Mainframe maintenance window

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

7:00 AM - XML Gateway PROD - prep for UTLogin transition

9:00 AM - VM storage migrations to permit SAN OS upgrades

7

7:00 AM - XML Gateway PROD - prep for UTLogin transition

9:00 AM - VM storage migrations to permit SAN OS upgrades

3:30 PM - PyPE OS Security Patching - Test & Qual

4:30 PM - DEFINE Internals/Enterprise Workflow Expedited Non-Disruptive Maintenance

8

7:30 AM - VPN Maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

2:00 PM - Planned DPUSER Maintenance in PROD

9

9:00 AM - VM storage migrations to permit SAN OS upgrades

9:00 AM - uTexas Enterprise Directory (TED) routine maintenance

9:30 AM - Javamail, FTPMail Qual and Test host patching

5:00 PM - Blog Service Weekly Maintenance

10

9:00 AM - VM storage migrations to permit SAN OS upgrades

9:00 AM - Shibboleth Maintenance

10:30 AM - Planned Apollo Maintenance in PROD

2:00 PM - uTexas Enterprise Directory (TED) - Expedited Non-Disruptive

11

7:00 AM - Data Center Cleaning Expedited - Non-Disruptive

9:00 AM - VM storage migrations to permit SAN OS upgrades

5:00 PM - AEMS Office 365: Load balancer change for authentication servers

12

6:00 AM - Footprints Weekly Maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

13

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint 2007 Security Update

9:00 AM - VM storage migrations to permit SAN OS upgrades

14

7:15 AM - Mainframe Green Output destination changing to Austin Disk

9:00 AM - VM storage migrations to permit SAN OS upgrades

15

6:00 AM - VoIP System Patch

6:30 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

4:00 PM - ERP Web Infrastructure Maintenance Window

6:00 PM - Wiki Service Monthly Maintenance

16

9:00 AM - VM storage migrations to permit SAN OS upgrades

9:30 AM - Javamail, FTPMail PROD quarterly OS patching

5:00 PM - Blog Service Weekly Maintenance

5:00 PM - DEFINE Internals/Enterprise Workflow Planned Maintenance

17

9:00 AM - VM storage migrations to permit SAN OS upgrades

1:00 PM - Urchin Planned Maintenance Window

18

9:00 AM - VM storage migrations to permit SAN OS upgrades

10:00 PM - SharePoint 2010 Maintenance

19

6:00 AM - Footprints Weekly Maintenance

7:00 AM - WebSpace planned database maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

20

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

9:00 AM - VM storage migrations to permit SAN OS upgrades

21

9:00 AM - VM storage migrations to permit SAN OS upgrades

6:00 PM - SBC Patching

22

9:00 AM - VM storage migrations to permit SAN OS upgrades

23

9:00 AM - VM storage migrations to permit SAN OS upgrades

5:00 PM - Blog Service Weekly Maintenance

24

9:00 AM - VM storage migrations to permit SAN OS upgrades

25

6:30 AM - Expedited Non-Disruptive PROD uTexas Identity Manager (TIM) Maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

3:00 PM - UTBackup Vendor Maintenance

26

7:00 AM - WebSpace planned database maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

9:00 AM - UTLogin routine maintenance

9:00 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance


  No maintenance to be scheduled
  Today's date

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!