The University of Texas at Austin

ITS Services Status

Current Service Interruptions

9/1/2015
7:22 PM
UT Web Outage
Under Investigation

9/1/2015 7:18 pm
The issue remains mitigated.  However, the issue is under review by vendor support. 
Next update Wednesday Sept 2, afternoon.


9/1/15 9:22am
The 403 errors on UTWeb subpages have been mitigated. ITS staff continue to monitor and troubleshoot the issue.
Next update at 5pm, Tuesday September 1, 2015.


8/31/2015 9:45 pm
There are reports of 403 errors for some UT Web subpages.  ITS staff continue troubleshoot efforts


8/31/2015 5:02 pm
This issue is resolved.  ITS staff continue problem analysis and monitoring.


8/31/2015 4:36 pm
UT Web sites are returning to service.  ITS staff continue to monitor and investigate.


8/31/2015 4:10 pm
ITS staff continue to work on this issue.


8/31/2015 3:14 PM
Impacted sites include, but are not limited to:

president.utexas.edu
law.utexas.edu
socialwork.utexas.edu
music.utexas.edu
provost.utexas.edu

ITS staff continue to work on mitigation steps.


8/31/2015 2:40 PM
UT Web is currently presenting a 502 Bad Gateway error when viewed.

ITS staff is currently investigating.

Past Service Interruptions

Upcoming Maintenance

<<< 11/10/2013 - 11/30/2013 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
10

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint 2010 Maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

11

8:00 AM - UDC-C Annual YORK Chiller Maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

2:00 PM - University Directory ( White Pages ) Maintenance Expedited Non-Disruptive

12

8:00 AM - UDC-C Annual YORK Chiller Maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

9:00 AM - QUAL uTexas Identity Manager (TIM) Routine Maintenance

5:00 PM - CIO Website Migration

6:00 PM - SBC Configuration update

10:00 PM - SharePoint Tuesday Night Maintenance

13

7:00 AM - UDCC Network Maintenance

8:00 AM - UTForge Quarterly Maintenance

9:00 AM - University Directory ( White Pages ) Maintenance

10:45 AM - UTLogin Expedited, Non-Disruptive Maintenance

5:00 PM - Blog Service Weekly Maintenance

14

6:30 PM - SBC Configuration verify

15

9:00 AM - Blackboard - Expidited, non-disruptive

16

7:00 AM - WebSpace planned database maintenance

17

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint 2010 Maintenance

18

 

 

 

19

7:45 AM - UTLogin Expedited, Non-Disruptive Maintenance

8:00 AM - ITS MySQL Service Maintenance

9:00 AM - Natclipse server maintenance

1:45 PM - CTL Credit by Exam system non-disruptive maintenance

6:00 PM - Wiki Service Monthly Maintenance

10:00 PM - SharePoint Maintenance (Tue)

20

8:00 AM - ActivePower UPS Annual PM

9:00 AM - uTexas Enterprise Directory (TED) routine maintenance

9:00 AM - MS SQL maintenance for SQL01 cluster

1:30 PM - University Directory (White Pages) Routine Maintenance

5:00 PM - Blog Service Weekly Maintenance

21

All Day - Active Directory: Expidited, Non-Disruptive Maintenance

6:30 AM - Blackboard - Expidited non-disruptive

7:00 AM - MS SQL maintenance for SQL01 cluster

8:00 AM - ActivePower UPS Annual PM

9:00 AM - Shibboleth (PROD) Routine Maintenance

9:00 AM - MS SQL maintenance for SQL01 cluster

1:00 PM - Urchin Planned Maintenance Window

22

All Day - Active Directory: Expidited, Non-Disruptive Maintenance

7:00 AM - MS SQL maintenance for SQL01 cluster

7:00 AM - PyPE Application Maintenance

9:00 AM - UTmail Signup Portal maintenance

10:00 PM - SharePoint Maintenance (Fri)

23

All Day - Active Directory: Expidited, Non-Disruptive Maintenance

6:00 AM - Footprints Weekly Maintenance

7:00 AM - WebSpace planned database maintenance

9:00 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

10:00 AM - UTLogin routine maintenance

24

All Day - Active Directory: Expidited, Non-Disruptive Maintenance

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint 2010 Maintenance

25

5:00 PM - DEFINE Internals/Enterprise Workflow Planned Maintenance

5:00 PM - UT Direct Planned Maintenance

6:00 PM - Group E-Mail maintenance

26

6:00 AM - PyPE Deployment Interface Outage due to MYSQL Planned Outage

6:00 AM - MySQL (cat1 and non-cat1) Planned: Outage

6:00 AM - XML Gateway outage caused by MySQL outage

6:00 AM - MySQL (cat1 and non-cat1) Planned: Outage

6:00 AM - Expedited UT Lists database maintenance

6:00 AM - Web Central, Wikis, & Blogs affected by MySQL outage

6:30 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

5:00 PM - Installation of CAS role to select MBX servers

6:00 PM - SBC Code Verify

10:00 PM - SharePoint Maintenance (Tue)

27

6:30 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

5:00 PM - Blog Service Weekly Maintenance

9:00 PM - blackboard - expidited non-disruptive

28

9:00 PM - blackboard - expidited non-disruptive

29

10:00 PM - SharePoint Maintenance (Fri)

30

6:00 AM - Footprints Weekly Maintenance


  No maintenance to be scheduled
  Today's date

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!