The University of Texas at Austin

ITS Services Status

Current Service Interruptions

12/19/2014
11:07 AM
RESOLVED: Web Central virtual hosting issues
Service Restored

12/19 11:06 AM
UPDATE: 

The websites hosted on the server experienced outages from 9:50 - 10:25 a.m., including:

accessut.utexas.edu
aspires.ece.utexas.edu
austinsculturalcampus.org
bainesreport.org
bealonghorn.utexas.edu
campaign.utexas.edu
cml.music.utexas.edu
ctr.utexas.edu
energyinterface.org
fic.engr.utexas.edu
floodconference.engr.utexas.edu
give.utexas.edu
hkn.ece.utexas.edu
hps.ece.utexas.edu
ideas.utexas.edu
ieee.ece.utexas.edu
ieeecs.ece.utexas.edu
lbjjournal.org
lca.ece.utexas.edu
links.utexas.edu
mirt.tmi.utexas.edu
nano.mer.utexas.edu
nanocrystal.che.utexas.edu
opto.ece.utexas.edu
planted.wildflower.org
ras.ece.utexas.edu
registrar.utexas.edu
rrhlm.org
scienceandthesea.org
shared.utexas.edu
shop.pge.utexas.edu
snei.engr.utexas.edu
spark.ece.utexas.edu
structures.engr.utexas.edu
swicorps.org
test.ugs.utexas.edu
test.world.utexas.edu
test.www.utexas.edu
utgi-test.its.utexas.edu
tmi.utexas.edu
ugs.utexas.edu
utree.utexas.edu
weewave.mer.utexas.edu
world.utexas.edu
www.ideatoproduct.org


12/19/14 10:31
All hosted websites have been returned to service.


12/19/14 10:21
A number of websites are experiencing outages due to the server resource issues. A list of impacted websites is being created.


12/19/14 10:16
The machine running the RHEL side of Web Central virtual web hosting is experiencing resource issues.

Systems staff are investigating.

12/12/2014
6:46 PM
UT Voice Mail Access Errors
Under Investigation

6:46 pm
Some subscribers have also reported their callers being forwarded to UTVM and hearing the “the page you have requested is currently unavailable” error instead of the greeting.  All errors continue to be sporadic and the vendor is continuing to investigate.


3:39 pm
The UT Voice Mail system is sporadically responding to telephone logins and/or commands with the error, “This page is unavailable,” and to web logins and/or navigation with the error “Connection reset.”  Subsequent attempts are usually successful, so subscribers can repeat their attempted commands.  The vendor is investigating.  Note:  SmartVoice users are not affected.

Past Service Interruptions

Upcoming Maintenance

<<< 11/24/2013 - 12/14/2013 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
24

All Day - Active Directory: Expidited, Non-Disruptive Maintenance

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint 2010 Maintenance

25

5:00 PM - DEFINE Internals/Enterprise Workflow Planned Maintenance

5:00 PM - UT Direct Planned Maintenance

6:00 PM - Group E-Mail maintenance

26

6:00 AM - PyPE Deployment Interface Outage due to MYSQL Planned Outage

6:00 AM - MySQL (cat1 and non-cat1) Planned: Outage

6:00 AM - XML Gateway outage caused by MySQL outage

6:00 AM - MySQL (cat1 and non-cat1) Planned: Outage

6:00 AM - Expedited UT Lists database maintenance

6:00 AM - Web Central, Wikis, & Blogs affected by MySQL outage

6:30 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

5:00 PM - Installation of CAS role to select MBX servers

6:00 PM - SBC Code Verify

10:00 PM - SharePoint Maintenance (Tue)

27

6:30 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

5:00 PM - Blog Service Weekly Maintenance

9:00 PM - blackboard - expidited non-disruptive

28

9:00 PM - blackboard - expidited non-disruptive

29

10:00 PM - SharePoint Maintenance (Fri)

30

6:00 AM - Footprints Weekly Maintenance

1

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint 2010 Maintenance

9:00 PM - Utdirect update to Java

2

3:30 PM - PyPE OS Security Patching - Test & Qual

3

7:30 AM - remove MGMT route from F5 load balancers

4

9:00 AM - uTexas Enterprise Directory (TED) routine maintenance

5:00 PM - Blog Service Weekly Maintenance

5:00 PM - Non-disruptive Core Mainteannce

5

7:00 AM - Non-disruptive Data Center Router Maintenance

6:00 PM - Session Border Controller software upgrade

6

9:00 AM - UTmail Signup Portal maintenance

8:00 PM - SharePoint DB Server Migration

7

7:00 AM - Blackboard - Emergency maintenance

8:00 PM - SharePoint DB Server Migration

8

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Mainframe maintenance window

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

9

8:00 AM - Switchgear Planned Non-Disruptive Maintenance

11:00 AM - UTBackup - Appliance Software Upgrades

10

7:00 AM - UDCC Network Maintenance

10:00 PM - Web Central Scheduled Maintenance

10:00 PM - SharePoint Maintenance (Tue)

11

5:00 PM - Blog Service Weekly Maintenance

6:00 PM - VoIP System component software upgrade

6:00 PM - Office 365 Authentication Services Update

12

All Day - AEMS: Expedited Non-Disruptive Maintenance

7:00 AM - Pype - UTLogin logfile rotation and Apache restart

8:00 AM - Non-Disruptive Maintenance to all enviroments

13

All Day - AEMS: Expedited Non-Disruptive Maintenance

10:00 PM - SharePoint Maintenance (Fri)

14

All Day - AEMS: Expedited Non-Disruptive Maintenance

12:01 AM - Emergency Maintenance on the F5 Load Balancers

8:00 AM - Web Central Scheduled Maintenance

9:00 AM - uTexas Identity Manager (TIM) PROD Planned Outage

10:00 PM - SharePoint Maintenance (Fri)


  No maintenance to be scheduled
  Today's date

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!