ITS Services Status
Current Service Interruptions
- RESOLVED: UTDirect unresponsive
The application steward has successfully redeployed, and the problem is abated. This issue is closed.
ITS Systems continues to work closely with the application steward to implement source code changes as soon as possible.
ITS Systems has also made a configuration change to free up UT Direct resources and ameliorate the negative effect until the application steward can successfully redeploy. UT Direct availability is measurably improved.
An update to the list will happen again at 11:30 AM or earlier.
TS Systems has identified the root cause and is working with the application owner impacting UT Direct responsiveness.
UT Direct is available, albeit slowly.
A further update will be provided in 30 minutes (or earlier) depending on changes to the situation.
UTDirect unresponsive. Systems staff are investigating
- Problem claiming personal digital certificates
The problem continues.
We’ve attributed the issue to an upstream change from InCommon and are working with them to resolve it.
Currently, there are only 3 users who are waiting to finalize the claiming of their certificates.
We’ll be working to write a patch to address this change and will keep the affected users updated.
We’ll also circle back when this is addressed.
Users are having issues claiming new personal digital certificates via https://certificates.security.utexas.edu.
The Information Security Office is actively investigating the problem.
An update will be provided tomorrow morning.
Please note that all existing personal digital certificates will function as expected.
also, there are no issues with creating server certificates.
|No maintenance to be scheduled|