The University of Texas at Austin

ITS Services Status

Current Service Interruptions

7/30/2015
8:48 AM
Issue dialing 911 from Polycom IP 670 VoIP sets
Under Investigation

7/30/2015 8:47 AM
ITS staff continues to investigate. No further updates will be sent until the vendor resolves this issue.


7/29/15 2:57pm
ITS has discovered a problem dialing “911” from IP 670 VoIP sets. Callers will hear a fast busy tone.

Users with IP 670 can still dial either “911#” or “9911” to place an emergency call.

All other VoIP sets (IP 321,IP 335, IP 550 and IP 6000) can dial “911” and “9911” normally.

ITS staff is investigating. Updates will follow.

7/30/2015
6:33 AM
RESOLVED: Emergency maintenance on Resnet routers
Service Restored

7/30/15 6:29am
This work has been completed.


7/29/15 17:04
Networking will be doing emergency maintenance on the Resnet routers starting at 6:00am on Thursday July 30th.
This maintenance has been coordinated with Housing and Food staff.

This maintenance will bring the redundant Resnet router back online. The maintenance will last approximately 30 minutes.
There may be up to a 15 minute outage for all Resnet networks, both wired and wireless, during this maintenance.

Past Service Interruptions

Upcoming Maintenance

<<< 11/03/2013 - 11/23/2013 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
3

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

1:00 AM - Mainframe maintenance window

9:00 AM - VM storage migrations to permit SAN OS upgrades

4

9:00 AM - VM storage migrations to permit SAN OS upgrades

5

5:15 AM - UT Direct's Enterprise Data Broker service maintenance

7:30 AM - Virtual ID Cards Planned Maintenance

7:30 AM - ID Photo Gateway Planned Maintenance

7:30 AM - Student Photo Roster Planned Maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

9:00 AM - TEST uTexas Identity Manager (TIM) Routine Maintenance

6

6:00 AM - Application Registry (AppReg) Server Maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

5:00 PM - Blog Service Weekly Maintenance

5:00 PM - UT Direct Planned Maintenance

7

7:00 AM - Setup HA cluster for standby F5 units

9:00 AM - VM storage migrations to permit SAN OS upgrades

8

9:00 AM - VM storage migrations to permit SAN OS upgrades

10:00 PM - SharePoint 2010 Upgrade

10:00 PM - SharePoint Friday Night Maintenance

9

6:00 AM - Footprints Weekly Maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

10:00 PM - SharePoint 2010 Upgrade

10

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint 2010 Maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

11

8:00 AM - UDC-C Annual YORK Chiller Maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

2:00 PM - University Directory ( White Pages ) Maintenance Expedited Non-Disruptive

12

8:00 AM - UDC-C Annual YORK Chiller Maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

9:00 AM - QUAL uTexas Identity Manager (TIM) Routine Maintenance

5:00 PM - CIO Website Migration

6:00 PM - SBC Configuration update

10:00 PM - SharePoint Tuesday Night Maintenance

13

7:00 AM - UDCC Network Maintenance

8:00 AM - UTForge Quarterly Maintenance

9:00 AM - University Directory ( White Pages ) Maintenance

10:45 AM - UTLogin Expedited, Non-Disruptive Maintenance

5:00 PM - Blog Service Weekly Maintenance

14

6:30 PM - SBC Configuration verify

15

9:00 AM - Blackboard - Expidited, non-disruptive

16

7:00 AM - WebSpace planned database maintenance

17

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint 2010 Maintenance

18

 

 

 

19

7:45 AM - UTLogin Expedited, Non-Disruptive Maintenance

8:00 AM - ITS MySQL Service Maintenance

9:00 AM - Natclipse server maintenance

1:45 PM - CTL Credit by Exam system non-disruptive maintenance

6:00 PM - Wiki Service Monthly Maintenance

10:00 PM - SharePoint Maintenance (Tue)

20

8:00 AM - ActivePower UPS Annual PM

9:00 AM - uTexas Enterprise Directory (TED) routine maintenance

9:00 AM - MS SQL maintenance for SQL01 cluster

1:30 PM - University Directory (White Pages) Routine Maintenance

5:00 PM - Blog Service Weekly Maintenance

21

All Day - Active Directory: Expidited, Non-Disruptive Maintenance

6:30 AM - Blackboard - Expidited non-disruptive

7:00 AM - MS SQL maintenance for SQL01 cluster

8:00 AM - ActivePower UPS Annual PM

9:00 AM - Shibboleth (PROD) Routine Maintenance

9:00 AM - MS SQL maintenance for SQL01 cluster

1:00 PM - Urchin Planned Maintenance Window

22

All Day - Active Directory: Expidited, Non-Disruptive Maintenance

7:00 AM - MS SQL maintenance for SQL01 cluster

7:00 AM - PyPE Application Maintenance

9:00 AM - UTmail Signup Portal maintenance

10:00 PM - SharePoint Maintenance (Fri)

23

All Day - Active Directory: Expidited, Non-Disruptive Maintenance

6:00 AM - Footprints Weekly Maintenance

7:00 AM - WebSpace planned database maintenance

9:00 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

10:00 AM - UTLogin routine maintenance


  No maintenance to be scheduled
  Today's date

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!