The University of Texas at Austin

ITS Services Status

Current Service Interruptions

5/3/2016
9:24 AM
RESOLVED:  Emergency Maintenance- UTprint services restarting
Service Restored

5/3/2016 9:18 AM
Update: UTprint is back online.


Update: UTprint is still down.  The Service Desk is referring print customers to Libraries or the copy centers on campus.  We are still investigating the matter.


UTprint services will be restarted this morning to correct a billing gateway fault.

4/15/2016
11:45 PM
Hitachi NAS Configuration Issue
Unplanned Maintenance

4/15/2016 11:41 PM
Mitigation efforts are ongoing. The majority of clients have been updated and the rest systems are waiting on maintenance windows.


3/19/2016 9:00 AM
The mitigation effort is underway. Next update will be on 3/25


3/12/16 9pm
The Enterprise Systems Management team is devising the plan for NFS connection string mitigation.  Next update Friday Mar 18, 2016.


3/4/16 4:48pm
Current Status: Enterprise Service Management team continues to plan the NFS connect string mitigation effort.

Next Update: EOD March 11, 2016


3/2/2016 4:56pm
What: The Hitachi NAS (HNAS) storage array is running in an unanticipated configuration following a recent maintenance event.

Impact: There is no known impact. There is no anticipated impact from mitigation efforts that are initiating now.

Scope of Impact: All devices/services that mount storage from the HNAS are in scope.

Mitigation: The Enterprise Systems Management team is working with the Storage team to update NFS connect strings on all servers in scope.

Next Update: EOD Friday March 4, 2016.

Past Service Interruptions

Upcoming Maintenance

<<< 12/01/2013 - 12/21/2013 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
1

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:00 AM - Blackboard Weekly Maintenance

12:01 AM - SharePoint 2010 Maintenance

9:00 PM - Utdirect update to Java

2

3:30 PM - PyPE OS Security Patching - Test & Qual

3

7:30 AM - remove MGMT route from F5 load balancers

4

9:00 AM - uTexas Enterprise Directory (TED) routine maintenance

5:00 PM - Non-disruptive Core Mainteannce

5:00 PM - Blog Service Weekly Maintenance

5

7:00 AM - Non-disruptive Data Center Router Maintenance

6:00 PM - Session Border Controller software upgrade

6

9:00 AM - UTmail Signup Portal maintenance

8:00 PM - SharePoint DB Server Migration

7

7:00 AM - Blackboard - Emergency maintenance

8:00 PM - SharePoint DB Server Migration

8

12:00 AM - Mainframe maintenance window

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:00 AM - Blackboard Weekly Maintenance

9

8:00 AM - Switchgear Planned Non-Disruptive Maintenance

11:00 AM - UTBackup - Appliance Software Upgrades

10

7:00 AM - UDCC Network Maintenance

10:00 PM - SharePoint Maintenance (Tue)

10:00 PM - Web Central Scheduled Maintenance

11

5:00 PM - Blog Service Weekly Maintenance

6:00 PM - Office 365 Authentication Services Update

6:00 PM - VoIP System component software upgrade

12

All Day - AEMS: Expedited Non-Disruptive Maintenance

7:00 AM - Pype - UTLogin logfile rotation and Apache restart

8:00 AM - Non-Disruptive Maintenance to all enviroments

13

All Day - AEMS: Expedited Non-Disruptive Maintenance

10:00 PM - SharePoint Maintenance (Fri)

14

All Day - AEMS: Expedited Non-Disruptive Maintenance

12:01 AM - Emergency Maintenance on the F5 Load Balancers

8:00 AM - Web Central Scheduled Maintenance

9:00 AM - uTexas Identity Manager (TIM) PROD Planned Outage

10:00 PM - SharePoint Maintenance (Fri)

15

All Day - AEMS: Expedited Non-Disruptive Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:01 AM - SharePoint 2010 Maintenance

9:00 PM - Adobe Connect version 9.04D Upgrade

9:00 PM - PyPE OS Security Patching - Beta & Production

16

5:00 PM - UT Direct Notifications expedited non-disruptive maintenance

5:00 PM - Course Instructor Survey planned maintenance

5:30 PM - DEFINE Internals/Enterprise Workflow Planned Maintenance

6:00 PM - Group E-Mail Planned Maintenance

17

6:00 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

8:00 AM - JIRA Quarterly OS Maintenance

9:00 AM - Natclipse server maintenance

11:00 AM - UTmail Signup Portal maintenance

12:01 PM - CBEVO improvements

10:00 PM - SharePoint Maintenance (Tue)

18

6:00 AM - UTLogin routine maintenance

7:00 AM - UDCC Network Maintenance

7:30 AM - Campus outside fiber optic cabling work

7:30 AM - Blackboard: Application server OS patching

7:30 AM - Footprints OS patching

5:00 PM - Blog Service Weekly Maintenance

19

1:00 AM - Polycom Set Firmware update

7:00 AM - XML Gateway - restart due to MySQL maintenance

7:00 AM - MySQL maintenance for CAT1 and non-CAT1 services

7:30 AM - Campus outside fiber optic cabling work

10:00 AM - Blackboard Service Name Change

10:00 AM - QUAL ITS Central Oracle RAC Outage

1:00 PM - Urchin Planned Maintenance Window

6:00 PM - Session Border Controller patch application

20

1:00 AM - Polycom Set Firmware update

10:00 PM - SharePoint Maintenance (Fri)

21

6:00 AM - Footprints Weekly Maintenance

7:00 AM - WebSpace planned database maintenance

9:00 AM - Adobe Connect 9 Service Pack Upgrade


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We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!