The University of Texas at Austin

ITS Services Status

Current Service Interruptions

2/12/2016
5:31 PM
RESOLVED: Emergency Footprints outage
Service Restored

2/12/16 5:31PM
Maintenance complete


2/12/16 3:26PM

WHEN: 2/12/2016 17:00 - 18:00
WHAT: Footprints outage
IMPACT: all users of the service
WHY: Footprints lost some data this morning.

We need to restore the missing data from backups, but will need to disable access to the application while we do so.
Nothing new will be lost.

2/12/2016
10:25 AM
RESOLVED:  Footprints: Database Error - ITS Incident Management Workspace
Service Restored

2/12/2016
Service has been restored.


2/12/2016 9:42 AM
The FootPrints service is currently degraded. ITS staff is investigating. The ITS Help Desk has been experiencing database errors when attempting to open or save tickets in the Footprints ITS Incident Management workspace since 9:00am.

Past Service Interruptions

Upcoming Maintenance

<<< 12/29/2013 - 01/18/2014 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
29

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

30

 

 

 

31

 

 

 

1

5:00 PM - Blog Service Weekly Maintenance

2

 

 

 

3

1:00 PM - Production Standby ITS Central RAC - Expedited Non-Disruptive Maintenance

10:00 PM - SharePoint Maintenance (Fri)

4

6:00 AM - Footprints Weekly Maintenance

10:00 AM - Production ITS Central Oracle RAC Software Upgrade

5

12:00 AM - Mainframe maintenance window

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:01 AM - SharePoint 2010 Maintenance

8:00 AM - [BLACKOUT] Campus Network Maintenance

6

 

 

 

7

7:00 AM - Student Photo Roster Planned Outage Maintenance

7:15 AM - Virtual ID Cards Non-Disruptive Maintenance

7:15 AM - ID Photo Gateway Non-Disruptive Maintenance

7:15 AM - Student Photo Roster Non-Disruptive Maintenance

8

9:00 AM - University Directory ( White Pages ) Maintenance

9:30 AM - Javamail, FTPMail Qual and Test host patching

5:00 PM - Blog Service Weekly Maintenance

9

7:30 AM - Expedited: Non-Disruptive MySQL (CAT1) Maintenance

10

 

 

 

11

 

 

 

12

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:01 AM - SharePoint 2010 Maintenance

8:00 AM - [BLACKOUT] Campus Network Maintenance

13

 

 

 

14

10:00 AM - Planned DPUSER Maintenance

3:00 PM - Maintenance on Group Email development (Test) server

5:00 PM - CBEVO Maintenance

10:00 PM - SharePoint Maintenance (Tue)

15

9:00 AM - Planned uTexas Enterprise Directory (TED) Maintenance

9:30 AM - Javamail, FTPMail PROD host patching

5:00 PM - DEFINE Internals/Enterprise Workflow Planned Maintenance

5:00 PM - Blog Service Weekly Maintenance

10:00 PM - UT Lists planned maintenance

16

7:00 AM - Pype deployment interface upgrade

1:00 PM - Urchin Planned Maintenance Window

17

10:00 PM - SharePoint Maintenance (Fri)

18

6:00 AM - Footprints Weekly Maintenance

7:00 AM - EWDE Maintenance

7:00 AM - WebSpace planned database maintenance


  Today's date

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!