The University of Texas at Austin

ITS Services Status

Current Service Interruptions

9/1/2015
7:22 PM
UT Web Outage
Under Investigation

9/1/2015 7:18 pm
The issue remains mitigated.  However, the issue is under review by vendor support. 
Next update Wednesday Sept 2, afternoon.


9/1/15 9:22am
The 403 errors on UTWeb subpages have been mitigated. ITS staff continue to monitor and troubleshoot the issue.
Next update at 5pm, Tuesday September 1, 2015.


8/31/2015 9:45 pm
There are reports of 403 errors for some UT Web subpages.  ITS staff continue troubleshoot efforts


8/31/2015 5:02 pm
This issue is resolved.  ITS staff continue problem analysis and monitoring.


8/31/2015 4:36 pm
UT Web sites are returning to service.  ITS staff continue to monitor and investigate.


8/31/2015 4:10 pm
ITS staff continue to work on this issue.


8/31/2015 3:14 PM
Impacted sites include, but are not limited to:

president.utexas.edu
law.utexas.edu
socialwork.utexas.edu
music.utexas.edu
provost.utexas.edu

ITS staff continue to work on mitigation steps.


8/31/2015 2:40 PM
UT Web is currently presenting a 502 Bad Gateway error when viewed.

ITS staff is currently investigating.

Past Service Interruptions

Upcoming Maintenance

<<< 12/08/2013 - 12/28/2013 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
8

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Mainframe maintenance window

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

9

8:00 AM - Switchgear Planned Non-Disruptive Maintenance

11:00 AM - UTBackup - Appliance Software Upgrades

10

7:00 AM - UDCC Network Maintenance

10:00 PM - Web Central Scheduled Maintenance

10:00 PM - SharePoint Maintenance (Tue)

11

5:00 PM - Blog Service Weekly Maintenance

6:00 PM - VoIP System component software upgrade

6:00 PM - Office 365 Authentication Services Update

12

All Day - AEMS: Expedited Non-Disruptive Maintenance

7:00 AM - Pype - UTLogin logfile rotation and Apache restart

8:00 AM - Non-Disruptive Maintenance to all enviroments

13

All Day - AEMS: Expedited Non-Disruptive Maintenance

10:00 PM - SharePoint Maintenance (Fri)

14

All Day - AEMS: Expedited Non-Disruptive Maintenance

12:01 AM - Emergency Maintenance on the F5 Load Balancers

8:00 AM - Web Central Scheduled Maintenance

9:00 AM - uTexas Identity Manager (TIM) PROD Planned Outage

10:00 PM - SharePoint Maintenance (Fri)

15

All Day - AEMS: Expedited Non-Disruptive Maintenance

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint 2010 Maintenance

9:00 PM - Adobe Connect version 9.04D Upgrade

9:00 PM - PyPE OS Security Patching - Beta & Production

16

5:00 PM - Course Instructor Survey planned maintenance

5:00 PM - UT Direct Notifications expedited non-disruptive maintenance

5:30 PM - DEFINE Internals/Enterprise Workflow Planned Maintenance

6:00 PM - Group E-Mail Planned Maintenance

17

6:00 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

8:00 AM - JIRA Quarterly OS Maintenance

9:00 AM - Natclipse server maintenance

11:00 AM - UTmail Signup Portal maintenance

12:01 PM - CBEVO improvements

10:00 PM - SharePoint Maintenance (Tue)

18

6:00 AM - UTLogin routine maintenance

7:00 AM - UDCC Network Maintenance

7:30 AM - Blackboard: Application server OS patching

7:30 AM - Footprints OS patching

7:30 AM - Campus outside fiber optic cabling work

5:00 PM - Blog Service Weekly Maintenance

19

1:00 AM - Polycom Set Firmware update

7:00 AM - MySQL maintenance for CAT1 and non-CAT1 services

7:00 AM - XML Gateway - restart due to MySQL maintenance

7:30 AM - Campus outside fiber optic cabling work

10:00 AM - Blackboard Service Name Change

10:00 AM - QUAL ITS Central Oracle RAC Outage

1:00 PM - Urchin Planned Maintenance Window

6:00 PM - Session Border Controller patch application

20

1:00 AM - Polycom Set Firmware update

10:00 PM - SharePoint Maintenance (Fri)

21

6:00 AM - Footprints Weekly Maintenance

7:00 AM - WebSpace planned database maintenance

9:00 AM - Adobe Connect 9 Service Pack Upgrade

22

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

23

 

 

 

24

 

 

 

25

5:00 PM - Blog Service Weekly Maintenance

26

 

 

 

27

 

 

 

28

6:00 AM - Footprints Weekly Maintenance

7:00 AM - WebSpace planned database maintenance


  No maintenance to be scheduled
  Today's date

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!