ITS Services Status
Current Service Interruptions
- UT-V storage issue
Service Functioning, Temporary Solution in Place
One VM did not recover from the original storage issue. We have subsequently restored a copy the affected VM from backup to return it to service but the original copy remains in an inconsistent state. We are holding on the longer term host storage solution until vendor support can advise us on how to proceed with the VM issue.
Next update 5:00pm.
A workaround was found for the immediate issue affecting VMs. All VMs have been migrated off the affected host and are running on functional hosts. UT-V customers have been notified and if their VM was affected, they should validate the state of their VMs.
The UT-V team is working to implement a longer term solution in the cluster.
Next update 11:00am.
UT-V staff are investigating an issue with a single UT-V host.
Affected VMs are being identified and VM owners contacted.
- RESOLVED: Web Central virtual hosting issues
12/19 11:06 AM
The websites hosted on the server experienced outages from 9:50 - 10:25 a.m., including:
All hosted websites have been returned to service.
A number of websites are experiencing outages due to the server resource issues. A list of impacted websites is being created.
The machine running the RHEL side of Web Central virtual web hosting is experiencing resource issues.
Systems staff are investigating.
- RESOLVED: Emergency Disruptive Maintenance - SharePoint 2007 Search Service
12/17/14 11:53 PM
Maintenance has completed.
12/17/14 11:30 PM
Maintenance extended until 12 AM
SharePoint 2007 production service will undergo emergency maintenance this evening (Wednesday, 12/17/14). Outage window is scheduled from 9:00 PM to 11:30 PM. Security settings will be changed on a SharePoint 2007 server. Only the Search function will experience intermittent outages.
Note: Access to SharePoint 2007 sites and associated content are unaffected by the maintenance.
- UT Voice Mail Access Errors
Some subscribers have also reported their callers being forwarded to UTVM and hearing the “the page you have requested is currently unavailable” error instead of the greeting. All errors continue to be sporadic and the vendor is continuing to investigate.
The UT Voice Mail system is sporadically responding to telephone logins and/or commands with the error, “This page is unavailable,” and to web logins and/or navigation with the error “Connection reset.” Subsequent attempts are usually successful, so subscribers can repeat their attempted commands. The vendor is investigating. Note: SmartVoice users are not affected.
|No maintenance to be scheduled|