ITS Services Status
Current Service Interruptions
- Resolved:SharePoint 2007 Search Index maintenance
Search query results will be incomplete for the next 12 hours.
SharePoint 2007 is experiencing a Search service degradation issue.
SharePoint servers will be rebooted. This will occur between 10:00 PM and 10:30 PM Friday.
This will have minimal impact and will only momentarily affect site page access.
- RESOLVED:UT Net PNA Search Function Unavailable
The problem has been resolved.
There is an issue with accessing certain tools since the move off Fat Cookie on the TSC Tools yesterday (3/13).
This only affects users logging into certain tools. The network services themselves (wireless, wired, resnet, etc.) are functioning normally.
At approximately 2:30pm the ITS Help Desk lost the ability to search for users PNA information in the UT Net tools. When attempting to search users are asked for their password and it repeatedly asks for it regardless of how many times we enter it. This is affecting all consultants and Tier II reps, so it may be campus wide.
- RESOLVED:Emergency maintenance on CTL Test Registration system
Maintenance is complete.
CTL’s (The Center for Teaching and Learning’s ) Test Registration system will undergo emergency maintenance beginning immediately. Users may experience a momentary interruption in service.
- RESOLVED: UT-Virtual ESXi Server Crash
Networking and Systems have concluded their review of the UT-V network service outage on Thursday, January 30th, 2014.
Details of the outage, including the timeline, impact, root cause analysis, and lessons learned can be found at: https://wikis.utexas.edu/x/jA95Aw or https://wikis.utexas.edu/display/networking/UT-V+Networking+Failure+Analysis+-+2014-01-30
We apologize for the service interruption and are taking steps to review the system to avoid or reduce the impact of similar problems in the future.
Root Cause Analysis report is underway from ITS Networking.
Steps have been taken to mitigate the issue until the root cause can be addressed. VM owners have been notified of the second crash via the technical contact email addresses on record for the affected VMs.
At this time, there is no indication of service outages associated with this UT-V Host failure.
Affected VMs are identified. Owners of effected VMs are being notified.
Another UT-V ESXi host crashed at approximately 9:28pm.
Likely due to the same issue that was diagnosed this afternoon. VMs hosted by the server have been automatically restarted on other hosts. Affected VM owners will be contacted but they should check their services for potential impact.
The root cause of the server crash has been diagnosed.
Affected VM owners are being identified and contacted.
The server which crashed was in the Commodity2 cluster.
57 VMs were affected
At noon today (Wed. Jan 30) one of our UT-Virtual ESXi servers crashed. Virtual Machines on the affected server went down with the server, the High Availability component restarted them on other servers in the cluster. Other ESXi servers are unaffected. We are compiling a list of affected VMs and opening a ticket with VMware to determine the cause of the crash.
|No maintenance to be scheduled|