The University of Texas at Austin

ITS Services Status

Current Service Interruptions

3/27/2015
5:46 PM
RESOLVED: Austin Disk backups issue
Service Restored

3/27/15 17:43
Issue is resolved. The affected backup jobs resumed without issue around 10:30 AM.


03/27/15 09:48
ITS staff are investigating an issue with backups for a subset of Austin Disk. Only new backups are affected. Existing backups and Previous Versions are available and unaffected.

3/25/2015
8:56 PM
University Wiki Service slow or unresponsive
Service Functioning, Temporary Solution in Place

8:50 PM 3/25/15
ITS staff implemented changes to the University Wiki Service last week for potential performance and stability improvements but continue to monitor the service for issues. The next update will be Mon., March 30.


2:34pm 3/13/15
The University Wiki Service continues to experience periods of slowness or unavailability. ITS staff have been testing potential improvements for performance and stability and plan to deploy the changes during the scheduled maintenance window on Tuesday, March 17. ITS will monitor the service for a week after implementing the changes and provide an update on Wednesday, March 25.


5:31 3/10/15 PM
ITS staff continue to monitor the University Wiki Service and to investigate the root cause of the issues. The next update will be Friday, March 13.


4:57 3/9/15
The University Wiki Service continues to experience periods of slowness or unresponsiveness although these issues have been mitigated. ITS staff continue to investigate the root cause and to monitor the service. The next update will be Wednesday, March 11.


09:40 3/6/15
The University Wiki Service is still experiencing periods of slowness or unresponsiveness. ITS staff continue to monitor the service and investigate the issue. The next update will be Monday, March 9.


1404   3/5/15
The University Wiki Service has been restarted and is currently available. ITS staff will monitor the service while continuing to investigate the cause of the outages.


1343   3/5/15
As of approximately 1:35 PM, ITS Help Desk staff have observed that the University Wiki Service (wikis.utexas.edu) is either slow or unresponsive.

Past Service Interruptions

Upcoming Maintenance

<<< 02/24/2013 - 03/16/2013 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
24

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:01 AM - SharePoint Maintenance Window

25

7:00 AM - Pype maintenance

26

6:30 AM - uTexas Identity Manager (TIM) PROD Maintenance

7:00 AM - Planned Apollo Maintenance in PROD

8:00 AM - Virtual ID Cards Planned Maintenance

8:00 AM - Student Photo Roster Planned Maintenance

8:00 AM - ID Photo Gateway Planned Maintenance

9:00 AM - QUAL uTexas Identity Manager (TIM) Routine Maintenance

9:00 AM - Removal of datastores from vSphere

3:30 PM - UTmail Signup Portal maintenance

10:00 PM - Stunnel maintenance

27

9:00 AM - Removal of datastores from vSphere

10:00 AM - UTdirect Credit card maintenance

5:30 PM - DEFINE Internals/Enterprise Workflow planned maintenance

6:00 PM - Blog Service Weekly Maintenance

28

 

 

 

1

 

 

 

2

7:00 AM - SecureDoc service and server maintenance

7:00 AM - Footprints Schedule Maintenance

8:00 AM - UTS Server Maintenance

3

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:01 AM - SharePoint Maintenance Window

4

 

 

 

5

6:30 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

7:00 AM - Monthly JIRA Application Maintenance

10:00 AM - UT Virtual Servers: Network Resiliancy testing

10:00 AM - TEST and QUAL uTexas Identity Manager (TIM) Routine Maintenance

4:00 PM - ERP Web Infrastructure Maintenance Window

10:00 PM - Web Central Scheduled Maintenance

6

9:00 AM - uTexas Enterprise Directory (TED) routine maintenance

9:00 AM - vDesk TETTNANG memory swap

6:00 PM - Blog Service Weekly Maintenance

7

12:01 AM - Planned maintenance for SQL03

9:00 AM - vDesk HALLERTAU server downtime for memory swap

8

9:30 AM - Relocate F5 load balancer

9

6:00 AM - Footprints Weekly Maintenance

7:00 AM - SecureDoc service and server maintenance

9:00 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

10

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:01 AM - SharePoint Maintenance Window

1:00 AM - Mainframe maintenance window

11

9:00 PM - Mainframe Stunnel maintenance

12

10:00 AM - UT Direct credit card maintenance

13

6:00 PM - Blog Service Weekly Maintenance

9:00 PM - Mainframe stunnel maintenance

10:00 PM - Footprints Server migration

14

10:00 PM - Footprints Server migration

15

12:30 PM - ITS Jabber Service Update

16

6:00 AM - Footprints Weekly Maintenance

7:00 AM - SecureDoc service and server maintenance

7:00 AM - WebSpace planned database maintenance


  No maintenance to be scheduled
  Today's date

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!