The University of Texas at Austin

ITS Services Status

Current Service Interruptions

3/4/2015
6:25 PM
RESOLVED: Some Web Central custom domain sites experiencing outages
Service Restored

3/4/15 6:24 PM
The Web Central sites have been restored. ITS Systems staff are investigating the root cause.


3/4/15 6:18 PM
The RHEL virtual hosting environment is back in service.

Systems and Applications staff are monitoring the service and looking for root cause.


3/4/15 5:58 PM
Some custom domain hosted sites on Web Central are experiencing outages, including registrar.utexas.edu and bealonghorn.utexas.edu.

www.utexas.edu is currently operational. 

3/4/2015
5:09 PM
RESOLVED: University Wiki Service slow or unresponsive
Service Restored

3/4/15 5:03pm
The University Wiki Service is restored and available.
ITS Applications staff will continue to monitor the service.


3/4/15 4:42pm
As of approximately 4:35 PM, ITS Help Desk staff have observed that the University Wiki Service (wikis.utexas.edu) is either slow or unresponsive.
ITS Applications staff have been alerted.

3/4/2015
11:22 AM
Problem claiming personal digital certificates
Under Investigation

03/04/2015 11:18am
The problem continues.
We’ve attributed the issue to an upstream change from InCommon and are working with them to resolve it.

Currently, there are only 3 users who are waiting to finalize the claiming of their certificates.

We’ll be working to write a patch to address this change and will keep the affected users updated.

We’ll also circle back when this is addressed.


3/3/15 5:33pm
Users are having issues claiming new personal digital certificates via https://certificates.security.utexas.edu.
The Information Security Office is actively investigating the problem.

An update will be provided tomorrow morning.

Please note that all existing personal digital certificates will function as expected.
also, there are no issues with creating server certificates.

Past Service Interruptions

Upcoming Maintenance

<<< 03/17/2013 - 04/06/2013 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
17

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:01 AM - SharePoint Maintenance Window

18

7:00 AM - MSSQL Maintenance - SQL01

9:00 PM - Mainframe stunnel maintenance

10:00 PM - Monthly Group E-Mail Maintenance

19

10:00 AM - QUAL uTexas Identity Manager (TIM) Routine Maintenance

4:00 PM - ERP Web Infrastructure Maintenance Window

5:00 PM - UT Direct Planned Maintenance

6:00 PM - Wiki Service Monthly Maintenance

9:30 PM - FTPMail - new version

10:00 PM - Web Central Scheduled Maintenance

20

7:30 AM - UDCC Network Security Enhancements

9:00 AM - uTexas Enterprise Directory (TED) routine maintenance

6:00 PM - Blog Service Weekly Maintenance

10:00 PM - UT Lists planned maintenance

21

6:30 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

1:00 PM - Urchin Planned Maintenance Window

5:00 PM - AEMS Network Resiliency Testing

22

 

 

 

23

7:00 AM - SecureDoc service and server maintenance

7:00 AM - WebSpace planned database maintenance

24

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:01 AM - SharePoint Maintenance Window

8:00 PM - Planned maintenance on dpdev1.dp.utexas.edu

8:00 PM - Planned maintenance for qual.its.utexas.edu

8:00 PM - Planned maintenance for beta.its.utexas.edu

8:00 PM - Planned maintenance for java and pype environments on utdirect.utexas.edu

9:00 PM - Pype Monthly Maintenance

25

 

 

 

26

7:00 AM - Pype maintenance

8:00 AM - JIRA OS Patching

27

9:00 AM - Javamail, FTPMail Qual and Test host patching

6:00 PM - Blog Service Weekly Maintenance

28

All Day - UT Virtual Service ESXi Maintenance

8:00 AM - UTForge Scheduled Maintenance

5:00 PM - UT Direct planned maintenance

29

All Day - UT Virtual Service ESXi Maintenance

30

7:00 AM - SecureDoc service and server maintenance

31

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:01 AM - SharePoint Maintenance Window

1

3:30 PM - PyPE OS Security Patching - Test & Qual

2

7:00 AM - Monthly JIRA Application Maintenance

11:15 AM - TEST uTexas Identity Manager (TIM) Routine Maintenance

4:00 PM - ERP Web Infrastructure Maintenance Window

10:00 PM - Web Central Scheduled Maintenance

3

9:00 AM - Javamail, FTPMail PROD host patching

9:00 AM - uTexas Enterprise Directory (TED) routine maintenance

1:00 PM - Stache planned maintenance / update

4

 

 

 

5

 

 

 

6

6:00 AM - Footprints Weekly Maintenance

7:00 AM - SecureDoc service and server maintenance


  No maintenance to be scheduled
  Today's date

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!