The University of Texas at Austin

ITS Services Status

Current Service Interruptions

5/3/2015
8:41 AM
RESTORED: UTS Down
Service Restored

05/03/2015
The UTS outage has been resolved and the service is operating normally.


05/03/2015 07:51
UTS is currently experiencing an unplanned outage. Systems staff is investigating.

4/21/2015
1:44 PM
Selfscan Unavailable
Service Functioning, Temporary Solution in Place

4/21/15   1333
Selfscan is now operational thanks to a workaround. However, the workaround disables the ability for users to create, modify, or view asset groups. The ISO is currently working with the vendor on this problem, but there is currently no resolution time.


4/9/2015 5:25PM
Selfscan is now operational thanks to a workaround. However, the workaround disables the ability for users to create, modify, or view asset groups. The vendor is implementing a hotfix Friday (4/10) and the ISO will apply it when it becomes available.


4/9/2015 4:27PM
A change in the Selfscan API is causing a problem with authorizations. The ISO is currently working with the vendor to address this issue. We will update when more information becomes available.


4/9/15 2:16pm
The ISO has been made aware that Selfscan is currently unavailable for several users. We are researching the cause.

Past Service Interruptions

Upcoming Maintenance

<<< 03/17/2013 - 04/06/2013 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
17

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:01 AM - SharePoint Maintenance Window

18

7:00 AM - MSSQL Maintenance - SQL01

9:00 PM - Mainframe stunnel maintenance

10:00 PM - Monthly Group E-Mail Maintenance

19

10:00 AM - QUAL uTexas Identity Manager (TIM) Routine Maintenance

4:00 PM - ERP Web Infrastructure Maintenance Window

5:00 PM - UT Direct Planned Maintenance

6:00 PM - Wiki Service Monthly Maintenance

9:30 PM - FTPMail - new version

10:00 PM - Web Central Scheduled Maintenance

20

7:30 AM - UDCC Network Security Enhancements

9:00 AM - uTexas Enterprise Directory (TED) routine maintenance

6:00 PM - Blog Service Weekly Maintenance

10:00 PM - UT Lists planned maintenance

21

6:30 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

1:00 PM - Urchin Planned Maintenance Window

5:00 PM - AEMS Network Resiliency Testing

22

 

 

 

23

7:00 AM - SecureDoc service and server maintenance

7:00 AM - WebSpace planned database maintenance

24

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:01 AM - SharePoint Maintenance Window

8:00 PM - Planned maintenance on dpdev1.dp.utexas.edu

8:00 PM - Planned maintenance for qual.its.utexas.edu

8:00 PM - Planned maintenance for beta.its.utexas.edu

8:00 PM - Planned maintenance for java and pype environments on utdirect.utexas.edu

9:00 PM - Pype Monthly Maintenance

25

 

 

 

26

7:00 AM - Pype maintenance

8:00 AM - JIRA OS Patching

27

9:00 AM - Javamail, FTPMail Qual and Test host patching

6:00 PM - Blog Service Weekly Maintenance

28

All Day - UT Virtual Service ESXi Maintenance

8:00 AM - UTForge Scheduled Maintenance

5:00 PM - UT Direct planned maintenance

29

All Day - UT Virtual Service ESXi Maintenance

30

7:00 AM - SecureDoc service and server maintenance

31

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:01 AM - SharePoint Maintenance Window

1

3:30 PM - PyPE OS Security Patching - Test & Qual

2

7:00 AM - Monthly JIRA Application Maintenance

11:15 AM - TEST uTexas Identity Manager (TIM) Routine Maintenance

4:00 PM - ERP Web Infrastructure Maintenance Window

10:00 PM - Web Central Scheduled Maintenance

3

9:00 AM - Javamail, FTPMail PROD host patching

9:00 AM - uTexas Enterprise Directory (TED) routine maintenance

1:00 PM - Stache planned maintenance / update

4

 

 

 

5

 

 

 

6

6:00 AM - Footprints Weekly Maintenance

7:00 AM - SecureDoc service and server maintenance


  No maintenance to be scheduled
  Today's date

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!