The University of Texas at Austin

ITS Services Status

Current Service Interruptions

1/30/2015
6:01 PM
RESOLVED: Expedited maintenance for IAM services
Service Restored

1/30/15 5:58pm
Maintenance has concluded.


1/29/2015 12:49 PM
The following IAM systems are performing ongoing expedited maintenance. Service disruptions, should they occur, will be minimal.

UTLogin – Central Authentication Services
Virtual ID Card
Photo Roster
Photo Gateway
Software Distribution and Sales Digital Download
IAM Request Application


1/28/15 3:22pm

The following IAM systems are performing expedited maintenance. Service disruptions, should they occur, will be minimal.

TIM – uTexas Identity Manager
TED – uTexas Enterprise Directory
Whips – Public Directory
UTLogin – Central Authentication Services
Shibboleth – SAML2 Identity Provider
Virtual ID Card
Photo Roster
Photo Gateway
Software Distribution and Sales Digital Download
IAM Request Application

1/30/2015
3:46 PM
RESOLVED: Emergency maintenance - SDS-DD
Service Restored

1/30/15 3:43pm
Maintenance has concluded.


1/30/15 3:14pm
Operating system patches will be applied to the SDS-DD service. A reboot of the server is necessary and will cause a service outage.

1/30/2015
1:56 PM
Canvas: Security Patch Maintenance Downtime (~5 minutes)
Unplanned Maintenance

01/30/2015 9:25am
Canvas Maintenance
Scheduled maintenance (~5min downtime) on February 5, 2015 at 3:00am

We’ll be performing maintenance on your Canvas instance next Thursday, February 5th. A 60-minute maintenance window will begin at 3:00am. During this event your users will experience about 5 minutes of downtime where they are unable to access Canvas.

This maintenance event will be to apply security patches which will require restarting key database servers for your instance of Canvas.

We appreciate your understanding as we finish the process of addressing this issue. Please contact your Customer Success Manager if you have any questions or concerns.

1/30/2015
9:04 AM
RESOLVED:  Emergency maintenance on FTP server
Service Restored

1/30/15 09:02
Maintenance has ended.


01/29/15 08:40
Maintenance is starting​


1/29/15 4:04pm
Operating system patches will be applied to the UT FTP server. A reboot of the server is necessary and will cause a service outage.
Start: 2015-01-30 08:30

1/29/2015
10:29 PM
RESOLVED: UT Lists Emergency Maintenance 10:00 tonight Thu 1/29
Service Restored

1/29/15 10:25pm
Maintenance complete.


1/29/15 1:06pm
Event Title: UT Lists emergency maintenance
Description: The UT Lists mailing list service will be briefly unavailable starting at 10:00 p.m. Thursday, January 29 in order to apply software patches.
Start Date: Thursday, January 29, 2015
End Date: Thursday, January 29, 2015
Start Time: 10:00 PM
End Time: 11:00 PM

1/29/2015
9:57 PM
RESOLVED: XML Gateway Emergency Maintenance - Security patch
Service Restored

1/29/15 9:51pm
Maintenance is complete.
The service was unavailable from 9:31 to 9:44.


1/29/15 1:19pm
XML Gateway production service will be interrupted for about 15 minutes starting soon after 9:30 pm today.
The maintenance window is:
Thursday January 29, 2015   9:30 - 10:15 pm

 

1/29/2015
8:59 PM
RESOLVED: Blackboard Emergency Maintenance
Service Restored

1/29/15 8:52pm
Maintenance completed.


1/29/15 11:58am
WHEN: 01-29-2015 8p - 10p
WHAT: The blackboard service will undergo emergency maintenance tonight between 8 and 10 pm to install critical patches.
IMPACT: The service will be down to all users for the duration of the maintenance.

1/29/2015
5:49 PM
RESOLVED: Emergency Maintenance for Virtual Web Hosting and UT Content Management System (UTCMS)
Service Restored

1/29/15 5:47pm
Maintenance completed.


WHEN: 01-29-2015 5p - 6p
WHAT: The machines which serve Red Hat based virtual hosts and the UTCMS service will undergo emergency maintenance to have critical patches installed.
IMPACT: The affected web sites and UTCMS will be down for approximately 10 minutes while the machines which serve them are rebooted.

Past Service Interruptions

Upcoming Maintenance

<<< 02/24/2013 - 03/16/2013 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
24

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:01 AM - SharePoint Maintenance Window

25

7:00 AM - Pype maintenance

26

6:30 AM - uTexas Identity Manager (TIM) PROD Maintenance

7:00 AM - Planned Apollo Maintenance in PROD

8:00 AM - Virtual ID Cards Planned Maintenance

8:00 AM - Student Photo Roster Planned Maintenance

8:00 AM - ID Photo Gateway Planned Maintenance

9:00 AM - QUAL uTexas Identity Manager (TIM) Routine Maintenance

9:00 AM - Removal of datastores from vSphere

3:30 PM - UTmail Signup Portal maintenance

10:00 PM - Stunnel maintenance

27

9:00 AM - Removal of datastores from vSphere

10:00 AM - UTdirect Credit card maintenance

5:30 PM - DEFINE Internals/Enterprise Workflow planned maintenance

6:00 PM - Blog Service Weekly Maintenance

28

 

 

 

1

 

 

 

2

7:00 AM - SecureDoc service and server maintenance

7:00 AM - Footprints Schedule Maintenance

8:00 AM - UTS Server Maintenance

3

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:01 AM - SharePoint Maintenance Window

4

 

 

 

5

6:30 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

7:00 AM - Monthly JIRA Application Maintenance

10:00 AM - UT Virtual Servers: Network Resiliancy testing

10:00 AM - TEST and QUAL uTexas Identity Manager (TIM) Routine Maintenance

4:00 PM - ERP Web Infrastructure Maintenance Window

10:00 PM - Web Central Scheduled Maintenance

6

9:00 AM - uTexas Enterprise Directory (TED) routine maintenance

9:00 AM - vDesk TETTNANG memory swap

6:00 PM - Blog Service Weekly Maintenance

7

12:01 AM - Planned maintenance for SQL03

9:00 AM - vDesk HALLERTAU server downtime for memory swap

8

9:30 AM - Relocate F5 load balancer

9

6:00 AM - Footprints Weekly Maintenance

7:00 AM - SecureDoc service and server maintenance

9:00 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

10

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:01 AM - SharePoint Maintenance Window

1:00 AM - Mainframe maintenance window

11

9:00 PM - Mainframe Stunnel maintenance

12

10:00 AM - UT Direct credit card maintenance

13

6:00 PM - Blog Service Weekly Maintenance

9:00 PM - Mainframe stunnel maintenance

10:00 PM - Footprints Server migration

14

10:00 PM - Footprints Server migration

15

12:30 PM - ITS Jabber Service Update

16

6:00 AM - Footprints Weekly Maintenance

7:00 AM - SecureDoc service and server maintenance

7:00 AM - WebSpace planned database maintenance


  No maintenance to be scheduled
  Today's date

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!