The University of Texas at Austin

ITS Services Status

Current Service Interruptions

1/30/2015
6:01 PM
RESOLVED: Expedited maintenance for IAM services
Service Restored

1/30/15 5:58pm
Maintenance has concluded.


1/29/2015 12:49 PM
The following IAM systems are performing ongoing expedited maintenance. Service disruptions, should they occur, will be minimal.

UTLogin – Central Authentication Services
Virtual ID Card
Photo Roster
Photo Gateway
Software Distribution and Sales Digital Download
IAM Request Application


1/28/15 3:22pm

The following IAM systems are performing expedited maintenance. Service disruptions, should they occur, will be minimal.

TIM – uTexas Identity Manager
TED – uTexas Enterprise Directory
Whips – Public Directory
UTLogin – Central Authentication Services
Shibboleth – SAML2 Identity Provider
Virtual ID Card
Photo Roster
Photo Gateway
Software Distribution and Sales Digital Download
IAM Request Application

1/30/2015
3:46 PM
RESOLVED: Emergency maintenance - SDS-DD
Service Restored

1/30/15 3:43pm
Maintenance has concluded.


1/30/15 3:14pm
Operating system patches will be applied to the SDS-DD service. A reboot of the server is necessary and will cause a service outage.

1/30/2015
1:56 PM
Canvas: Security Patch Maintenance Downtime (~5 minutes)
Unplanned Maintenance

01/30/2015 9:25am
Canvas Maintenance
Scheduled maintenance (~5min downtime) on February 5, 2015 at 3:00am

We’ll be performing maintenance on your Canvas instance next Thursday, February 5th. A 60-minute maintenance window will begin at 3:00am. During this event your users will experience about 5 minutes of downtime where they are unable to access Canvas.

This maintenance event will be to apply security patches which will require restarting key database servers for your instance of Canvas.

We appreciate your understanding as we finish the process of addressing this issue. Please contact your Customer Success Manager if you have any questions or concerns.

1/29/2015
5:49 PM
RESOLVED: Emergency Maintenance for Virtual Web Hosting and UT Content Management System (UTCMS)
Service Restored

1/29/15 5:47pm
Maintenance completed.


WHEN: 01-29-2015 5p - 6p
WHAT: The machines which serve Red Hat based virtual hosts and the UTCMS service will undergo emergency maintenance to have critical patches installed.
IMPACT: The affected web sites and UTCMS will be down for approximately 10 minutes while the machines which serve them are rebooted.

Past Service Interruptions

Upcoming Maintenance

<<< 03/03/2013 - 03/23/2013 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
3

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:01 AM - SharePoint Maintenance Window

4

 

 

 

5

6:30 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

7:00 AM - Monthly JIRA Application Maintenance

10:00 AM - UT Virtual Servers: Network Resiliancy testing

10:00 AM - TEST and QUAL uTexas Identity Manager (TIM) Routine Maintenance

4:00 PM - ERP Web Infrastructure Maintenance Window

10:00 PM - Web Central Scheduled Maintenance

6

9:00 AM - uTexas Enterprise Directory (TED) routine maintenance

9:00 AM - vDesk TETTNANG memory swap

6:00 PM - Blog Service Weekly Maintenance

7

12:01 AM - Planned maintenance for SQL03

9:00 AM - vDesk HALLERTAU server downtime for memory swap

8

9:30 AM - Relocate F5 load balancer

9

6:00 AM - Footprints Weekly Maintenance

7:00 AM - SecureDoc service and server maintenance

9:00 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

10

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:01 AM - SharePoint Maintenance Window

1:00 AM - Mainframe maintenance window

11

9:00 PM - Mainframe Stunnel maintenance

12

10:00 AM - UT Direct credit card maintenance

13

6:00 PM - Blog Service Weekly Maintenance

9:00 PM - Mainframe stunnel maintenance

10:00 PM - Footprints Server migration

14

10:00 PM - Footprints Server migration

15

12:30 PM - ITS Jabber Service Update

16

6:00 AM - Footprints Weekly Maintenance

7:00 AM - SecureDoc service and server maintenance

7:00 AM - WebSpace planned database maintenance

17

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:01 AM - SharePoint Maintenance Window

18

7:00 AM - MSSQL Maintenance - SQL01

9:00 PM - Mainframe stunnel maintenance

10:00 PM - Monthly Group E-Mail Maintenance

19

10:00 AM - QUAL uTexas Identity Manager (TIM) Routine Maintenance

4:00 PM - ERP Web Infrastructure Maintenance Window

5:00 PM - UT Direct Planned Maintenance

6:00 PM - Wiki Service Monthly Maintenance

9:30 PM - FTPMail - new version

10:00 PM - Web Central Scheduled Maintenance

20

7:30 AM - UDCC Network Security Enhancements

9:00 AM - uTexas Enterprise Directory (TED) routine maintenance

6:00 PM - Blog Service Weekly Maintenance

10:00 PM - UT Lists planned maintenance

21

6:30 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

1:00 PM - Urchin Planned Maintenance Window

5:00 PM - AEMS Network Resiliency Testing

22

 

 

 

23

7:00 AM - SecureDoc service and server maintenance

7:00 AM - WebSpace planned database maintenance


  No maintenance to be scheduled
  Today's date

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!