The University of Texas at Austin

ITS Services Status

Current Service Interruptions

7/6/2015
12:58 PM
RESOLVED: Office 365 Connectivity Issue
Service Restored

7/6/2015 12:51pm
ITS Systems staff have not received any reports of ongoing connectivity issues to Exchange Online since Wednesday, and are satisfied that the factors that produced the problem have been resolved.


7/1/2015 10:19 PM
Microsoft engineers have completed corrective actions to their network infrastructure, and service connectivity appears to have been restored for all users.  ITS Systems staff will continue to closely monitor the situation until we are satisfied that the issue is fully resolved.


7/1/2015 5:00PM
Microsoft engineers have determined a preliminary root cause – “a high-level portion of the network infrastructure became degraded, which is causing an interruption to Exchange Online connectivity” – and have redirected network traffic to alternate capacity in an attempt to restore service.  ITS Systems staff are continuing to coordinate support and monitor progress.  The next update will be posted no later than 11:00 PM.


7/1/2015 3:37 PM
ITS Systems staff have received reports of users unable to access Exchange Online mailboxes via MAPI,EAS,EWS, or the Outlook Web App.  Staff are engaging with Microsoft to investigate the issue further and formulate a resolution.

Past Service Interruptions

Upcoming Maintenance

<<< 03/31/2013 - 04/20/2013 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
31

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:01 AM - SharePoint Maintenance Window

1

3:30 PM - PyPE OS Security Patching - Test & Qual

2

7:00 AM - Monthly JIRA Application Maintenance

11:15 AM - TEST uTexas Identity Manager (TIM) Routine Maintenance

4:00 PM - ERP Web Infrastructure Maintenance Window

10:00 PM - Web Central Scheduled Maintenance

3

9:00 AM - Javamail, FTPMail PROD host patching

9:00 AM - uTexas Enterprise Directory (TED) routine maintenance

1:00 PM - Stache planned maintenance / update

4

 

 

 

5

 

 

 

6

6:00 AM - Footprints Weekly Maintenance

7:00 AM - SecureDoc service and server maintenance

7

12:00 AM - Mainframe maintenance window

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:01 AM - SharePoint Maintenance Window

10:00 AM - F5 Load Balancer Maintenance

9:00 PM - Pype Filer Move

8

9:30 AM - UTBackup Storage Expansion

6:00 PM - NOC UPS Maintenance

9

7:00 AM - Virtual ID Cards Planned Maintenance

7:00 AM - ID Photo Gateway Planned Maintenance

7:00 AM - Student Photo Roster Planned Maintenance

9:30 AM - UTBackup Storage Expansion

10

9:00 AM - University Directory ( White Pages ) Maintenance

2:00 PM - uTexas Identity Manager (TIM) TEST/QUAL/PROD Maintenance

5:00 PM - UT-V Networking Environment Maintenance

11

 

 

 

12

7:30 AM - Mainframe Email (FTPMail) change

8:00 PM - Austin Active Directory schema update

13

1:00 AM - Database Server Migration

7:00 AM - SecureDoc service and server maintenance

14

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:01 AM - SharePoint Maintenance Window

12:01 AM - Adobe Connect database maintenance

8:00 AM - Campus Network Maintenance

15

9:30 PM - Planned maintenance on the Student Photo Roster

9:30 PM - XML Gateway maintenance (OS patching)

10:00 PM - Monthly Group E-Mail Maintenance

16

9:00 AM - uTexas Identity Manager (TIM) TEST Maintenance

4:00 PM - ERP Web Infrastructure Maintenance Window

6:00 PM - Wiki Service Monthly Maintenance

17

9:00 AM - University Directory ( White Pages ) Maintenance

9:00 AM - uTexas Enterprise Directory (TED) routine maintenance

5:00 PM - Blog Service Weekly Maintenance

5:00 PM - DHCP Server Maintenance

18

1:00 PM - Urchin Planned Maintenance Window

2:00 PM - TEST and QUAL uTexas Identity Manager (TIM) Routine Maintenance

5:00 PM - Group E-Mail Planned Maintenance

19

 

 

 

20

6:00 AM - Footprints Weekly Maintenance

7:00 AM - SecureDoc service and server maintenance

7:00 AM - WebSpace planned database maintenance


  No maintenance to be scheduled
  Today's date

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!