The University of Texas at Austin

ITS Services Status

Current Service Interruptions

5/3/2016
9:24 AM
RESOLVED:  Emergency Maintenance- UTprint services restarting
Service Restored

5/3/2016 9:18 AM
Update: UTprint is back online.


Update: UTprint is still down.  The Service Desk is referring print customers to Libraries or the copy centers on campus.  We are still investigating the matter.


UTprint services will be restarted this morning to correct a billing gateway fault.

4/15/2016
11:45 PM
Hitachi NAS Configuration Issue
Unplanned Maintenance

4/15/2016 11:41 PM
Mitigation efforts are ongoing. The majority of clients have been updated and the rest systems are waiting on maintenance windows.


3/19/2016 9:00 AM
The mitigation effort is underway. Next update will be on 3/25


3/12/16 9pm
The Enterprise Systems Management team is devising the plan for NFS connection string mitigation.  Next update Friday Mar 18, 2016.


3/4/16 4:48pm
Current Status: Enterprise Service Management team continues to plan the NFS connect string mitigation effort.

Next Update: EOD March 11, 2016


3/2/2016 4:56pm
What: The Hitachi NAS (HNAS) storage array is running in an unanticipated configuration following a recent maintenance event.

Impact: There is no known impact. There is no anticipated impact from mitigation efforts that are initiating now.

Scope of Impact: All devices/services that mount storage from the HNAS are in scope.

Mitigation: The Enterprise Systems Management team is working with the Storage team to update NFS connect strings on all servers in scope.

Next Update: EOD Friday March 4, 2016.

Past Service Interruptions

Upcoming Maintenance

<<< 04/07/2013 - 04/27/2013 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
7

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Mainframe maintenance window

12:00 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint Maintenance Window

10:00 AM - F5 Load Balancer Maintenance

9:00 PM - Pype Filer Move

8

9:30 AM - UTBackup Storage Expansion

6:00 PM - NOC UPS Maintenance

9

7:00 AM - Student Photo Roster Planned Maintenance

7:00 AM - ID Photo Gateway Planned Maintenance

7:00 AM - Virtual ID Cards Planned Maintenance

9:30 AM - UTBackup Storage Expansion

10

9:00 AM - University Directory ( White Pages ) Maintenance

2:00 PM - uTexas Identity Manager (TIM) TEST/QUAL/PROD Maintenance

5:00 PM - UT-V Networking Environment Maintenance

11

 

 

 

12

7:30 AM - Mainframe Email (FTPMail) change

8:00 PM - Austin Active Directory schema update

13

1:00 AM - Database Server Migration

7:00 AM - SecureDoc service and server maintenance

14

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:01 AM - SharePoint Maintenance Window

12:01 AM - Adobe Connect database maintenance

8:00 AM - Campus Network Maintenance

15

9:30 PM - XML Gateway maintenance (OS patching)

9:30 PM - Planned maintenance on the Student Photo Roster

10:00 PM - Monthly Group E-Mail Maintenance

16

9:00 AM - uTexas Identity Manager (TIM) TEST Maintenance

4:00 PM - ERP Web Infrastructure Maintenance Window

17

9:00 AM - uTexas Enterprise Directory (TED) routine maintenance

9:00 AM - University Directory ( White Pages ) Maintenance

5:00 PM - DHCP Server Maintenance

5:00 PM - Blog Service Weekly Maintenance

18

1:00 PM - Urchin Planned Maintenance Window

2:00 PM - TEST and QUAL uTexas Identity Manager (TIM) Routine Maintenance

5:00 PM - Group E-Mail Planned Maintenance

19

 

 

 

20

6:00 AM - Footprints Weekly Maintenance

7:00 AM - WebSpace planned database maintenance

7:00 AM - SecureDoc service and server maintenance

21

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:01 AM - SharePoint Maintenance Window

22

9:00 PM - PyPE OS Security Patching - Beta & Production

23

6:30 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

9:00 AM - uTexas Identity Manager (TIM) QUAL Maintenance

10:00 AM - UT-V (SRM) Networking Environment Maintenance

24

5:00 PM - DEFINE Internals/Enterprise Workflow Planned Maintenance

5:00 PM - Border Router Configuration Change

5:00 PM - Blog Service Weekly Maintenance

25

5:00 PM - DHCP Server Maintenance

26

8:00 PM - Windows 8/Windows Server 2012 Schema Extension

27

7:00 AM - WebSpace planned database maintenance

7:00 AM - SecureDoc service and server maintenance


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We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!