The University of Texas at Austin

ITS Services Status

Current Service Interruptions

9/1/2015
7:22 PM
UT Web Outage
Under Investigation

9/1/2015 7:18 pm
The issue remains mitigated.  However, the issue is under review by vendor support. 
Next update Wednesday Sept 2, afternoon.


9/1/15 9:22am
The 403 errors on UTWeb subpages have been mitigated. ITS staff continue to monitor and troubleshoot the issue.
Next update at 5pm, Tuesday September 1, 2015.


8/31/2015 9:45 pm
There are reports of 403 errors for some UT Web subpages.  ITS staff continue troubleshoot efforts


8/31/2015 5:02 pm
This issue is resolved.  ITS staff continue problem analysis and monitoring.


8/31/2015 4:36 pm
UT Web sites are returning to service.  ITS staff continue to monitor and investigate.


8/31/2015 4:10 pm
ITS staff continue to work on this issue.


8/31/2015 3:14 PM
Impacted sites include, but are not limited to:

president.utexas.edu
law.utexas.edu
socialwork.utexas.edu
music.utexas.edu
provost.utexas.edu

ITS staff continue to work on mitigation steps.


8/31/2015 2:40 PM
UT Web is currently presenting a 502 Bad Gateway error when viewed.

ITS staff is currently investigating.

Past Service Interruptions

Upcoming Maintenance

<<< 05/12/2013 - 06/01/2013 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
12

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

13

 

 

 

14

8:00 AM - UTForge Quarterly Maintenance

9:00 AM - uTexas Identity Manager (TIM) TEST Maintenance

9:00 AM - Shibboleth Routine Maintenance

10:00 AM - Quarterly Java JDK update on dpdev1 and beta.its.utexas.edu

4:00 PM - ERP UI Web Infrastructure Maintenance Window

10:00 PM - Web Central Scheduled Maintenance

15

5:00 PM - DEFINE Internals/Enterprise Workflow Planned Maintenance

5:00 PM - Blog Service Weekly Maintenance

5:30 PM - Group E-Mail Planned Maintenance

16

1:00 PM - Urchin Planned Maintenance Window

17

 

 

 

18

7:00 AM - SecureDoc service and server maintenance

19

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

20

8:00 AM - Adobe Connect 9 Uprade

10:00 PM - Monthly Group E-Mail Maintenance

21

7:00 AM - XML Gateway - host and database change

7:00 AM - Virtual ID Cards Planned Maintenance

7:00 AM - ID Photo Gateway Planned Maintenance

7:00 AM - Student Photo Roster Planned Maintenance

9:00 AM - uTexas Identity Manager (TIM) QUAL Maintenance

9:00 AM - Shibboleth Routine Maintenance

10:00 AM - Quarterly Java JDK update on utdirect.utexas.edu

6:00 PM - Wiki Service Monthly Maintenance

22

5:00 PM - Blog Service Weekly Maintenance

5:00 PM - UDCC Out-of-Band Network Maintenance

23

10:00 AM - Javamail/FTPMail - outbound email routing change

10:00 AM - EMN$INET maintenance

24

 

 

 

25

6:00 AM - Footprints Weekly Maintenance

7:00 AM - SecureDoc service and server maintenance

7:00 AM - WebSpace planned database maintenance

26

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

27

 

 

 

28

All Day - UTBackup Monthly Application Maintenance

9:00 AM - UTBackup Monthly OS Maintenance

4:00 PM - ERP Web Infrastructure Maintenance Window

29

5:00 PM - DEFINE Internals/Enterprise Workflow Planned Maintenance

5:00 PM - Blog Service Weekly Maintenance

30

7:00 AM - XML Gateway certificate change

7:00 AM - EMN$INET maintenance

9:00 AM - Shibboleth Routine Maintenance

31

 

 

 

1

1:00 AM - WebSpace planned database maintenance

6:00 AM - Footprints Weekly Maintenance

7:00 AM - SecureDoc service and server maintenance


  No maintenance to be scheduled
  Today's date

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!