The University of Texas at Austin

ITS Services Status

Current Service Interruptions

3/4/2015
11:31 AM
RESOLVED: UTDirect unresponsive
Service Restored

03/04/2015 11:30am
The application steward has successfully redeployed, and the problem is abated.  This issue is closed.


03/04/2015 11:06am
ITS Systems continues to work closely with the application steward to implement source code changes as soon as possible.

ITS Systems has also made a configuration change to free up UT Direct resources and ameliorate the negative effect until the application steward can successfully redeploy.  UT Direct availability is measurably improved.

An update to the list will happen again at 11:30 AM or earlier.


03/04/2015 10:25amI
TS Systems has identified the root cause and is working with the application owner impacting UT Direct responsiveness.

UT Direct is available, albeit slowly.

A further update will be provided in 30 minutes (or earlier) depending on changes to the situation.


03/04/2015 10:07

UTDirect unresponsive. Systems staff are investigating

3/4/2015
11:22 AM
Problem claiming personal digital certificates
Under Investigation

03/04/2015 11:18am
The problem continues.
We’ve attributed the issue to an upstream change from InCommon and are working with them to resolve it.

Currently, there are only 3 users who are waiting to finalize the claiming of their certificates.

We’ll be working to write a patch to address this change and will keep the affected users updated.

We’ll also circle back when this is addressed.


3/3/15 5:33pm
Users are having issues claiming new personal digital certificates via https://certificates.security.utexas.edu.
The Information Security Office is actively investigating the problem.

An update will be provided tomorrow morning.

Please note that all existing personal digital certificates will function as expected.
also, there are no issues with creating server certificates.

Past Service Interruptions

Upcoming Maintenance

<<< 05/19/2013 - 06/08/2013 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
19

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

20

8:00 AM - Adobe Connect 9 Uprade

10:00 PM - Monthly Group E-Mail Maintenance

21

7:00 AM - XML Gateway - host and database change

7:00 AM - Virtual ID Cards Planned Maintenance

7:00 AM - ID Photo Gateway Planned Maintenance

7:00 AM - Student Photo Roster Planned Maintenance

9:00 AM - uTexas Identity Manager (TIM) QUAL Maintenance

9:00 AM - Shibboleth Routine Maintenance

10:00 AM - Quarterly Java JDK update on utdirect.utexas.edu

6:00 PM - Wiki Service Monthly Maintenance

22

5:00 PM - Blog Service Weekly Maintenance

5:00 PM - UDCC Out-of-Band Network Maintenance

23

10:00 AM - Javamail/FTPMail - outbound email routing change

10:00 AM - EMN$INET maintenance

24

 

 

 

25

6:00 AM - Footprints Weekly Maintenance

7:00 AM - SecureDoc service and server maintenance

7:00 AM - WebSpace planned database maintenance

26

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

27

 

 

 

28

All Day - UTBackup Monthly Application Maintenance

9:00 AM - UTBackup Monthly OS Maintenance

4:00 PM - ERP Web Infrastructure Maintenance Window

29

5:00 PM - DEFINE Internals/Enterprise Workflow Planned Maintenance

5:00 PM - Blog Service Weekly Maintenance

30

7:00 AM - XML Gateway certificate change

7:00 AM - EMN$INET maintenance

9:00 AM - Shibboleth Routine Maintenance

31

 

 

 

1

1:00 AM - WebSpace planned database maintenance

6:00 AM - Footprints Weekly Maintenance

7:00 AM - SecureDoc service and server maintenance

2

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Mainframe maintenance window

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

8:00 AM - NFS Server Maintenance

10:00 AM - OS upgrade on the F5 load balancers

3

3:30 PM - PyPE OS Security Patching - Test & Qual

4

9:00 AM - Upgrade DR cluster vCenter server

5

9:00 AM - uTexas Enterprise Directory (TED) routine maintenance

5:00 PM - Wireless Network Maintenance

5:00 PM - Blog Service Weekly Maintenance

6

6:00 PM - Upgrade vCenter server

7

 

 

 

8

6:00 AM - Footprints Weekly Maintenance

7:00 AM - SecureDoc service and server maintenance


  No maintenance to be scheduled
  Today's date

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