The University of Texas at Austin

ITS Services Status

Current Service Interruptions

7/1/2015
10:19 PM
Office 365 Connectivity Issue
Service Functioning, Temporary Solution in Place

7/1/2015 10:19 PM
Microsoft engineers have completed corrective actions to their network infrastructure, and service connectivity appears to have been restored for all users.  ITS Systems staff will continue to closely monitor the situation until we are satisfied that the issue is fully resolved.


7/1/2015 5:00PM
Microsoft engineers have determined a preliminary root cause – “a high-level portion of the network infrastructure became degraded, which is causing an interruption to Exchange Online connectivity” – and have redirected network traffic to alternate capacity in an attempt to restore service.  ITS Systems staff are continuing to coordinate support and monitor progress.  The next update will be posted no later than 11:00 PM.


7/1/2015 3:37 PM
ITS Systems staff have received reports of users unable to access Exchange Online mailboxes via MAPI,EAS,EWS, or the Outlook Web App.  Staff are engaging with Microsoft to investigate the issue further and formulate a resolution.

Past Service Interruptions

Upcoming Maintenance

<<< 05/26/2013 - 06/15/2013 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
26

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

27

 

 

 

28

All Day - UTBackup Monthly Application Maintenance

9:00 AM - UTBackup Monthly OS Maintenance

4:00 PM - ERP Web Infrastructure Maintenance Window

29

5:00 PM - DEFINE Internals/Enterprise Workflow Planned Maintenance

5:00 PM - Blog Service Weekly Maintenance

30

7:00 AM - XML Gateway certificate change

7:00 AM - EMN$INET maintenance

9:00 AM - Shibboleth Routine Maintenance

31

 

 

 

1

1:00 AM - WebSpace planned database maintenance

6:00 AM - Footprints Weekly Maintenance

7:00 AM - SecureDoc service and server maintenance

2

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Mainframe maintenance window

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

8:00 AM - NFS Server Maintenance

10:00 AM - OS upgrade on the F5 load balancers

3

3:30 PM - PyPE OS Security Patching - Test & Qual

4

9:00 AM - Upgrade DR cluster vCenter server

5

9:00 AM - uTexas Enterprise Directory (TED) routine maintenance

5:00 PM - Wireless Network Maintenance

5:00 PM - Blog Service Weekly Maintenance

6

6:00 PM - Upgrade vCenter server

7

 

 

 

8

6:00 AM - Footprints Weekly Maintenance

7:00 AM - SecureDoc service and server maintenance

9

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

10:00 AM - Migration of Java webapps servers to new servers

10

 

 

 

11

7:00 AM - Planned Maintenance for Central Web Authentication

4:00 PM - ERP Web Infrastructure Maintenance Window

10:00 PM - Web Central Scheduled Maintenance

12

12:00 PM - Emergency Maintenance Window SRM/Enterprise cluster....

5:00 PM - Blog Service Weekly Maintenance

6:00 PM - Session Border Controller Software Upgrade

13

9:00 AM - Shibboleth Routine Maintenance

6:00 PM - Session Border Controller Configuration Change

6:00 PM - Session Border Controller Software Upgrade

14

6:00 PM - Session Border Controller Configuration Change

15

6:00 AM - Footprints Weekly Maintenance

7:00 AM - SecureDoc service and server maintenance

7:00 AM - WebSpace planned database maintenance


  No maintenance to be scheduled
  Today's date

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!