The University of Texas at Austin

ITS Services Status

Current Service Interruptions

5/3/2016
9:24 AM
RESOLVED:  Emergency Maintenance- UTprint services restarting
Service Restored

5/3/2016 9:18 AM
Update: UTprint is back online.


Update: UTprint is still down.  The Service Desk is referring print customers to Libraries or the copy centers on campus.  We are still investigating the matter.


UTprint services will be restarted this morning to correct a billing gateway fault.

4/15/2016
11:45 PM
Hitachi NAS Configuration Issue
Unplanned Maintenance

4/15/2016 11:41 PM
Mitigation efforts are ongoing. The majority of clients have been updated and the rest systems are waiting on maintenance windows.


3/19/2016 9:00 AM
The mitigation effort is underway. Next update will be on 3/25


3/12/16 9pm
The Enterprise Systems Management team is devising the plan for NFS connection string mitigation.  Next update Friday Mar 18, 2016.


3/4/16 4:48pm
Current Status: Enterprise Service Management team continues to plan the NFS connect string mitigation effort.

Next Update: EOD March 11, 2016


3/2/2016 4:56pm
What: The Hitachi NAS (HNAS) storage array is running in an unanticipated configuration following a recent maintenance event.

Impact: There is no known impact. There is no anticipated impact from mitigation efforts that are initiating now.

Scope of Impact: All devices/services that mount storage from the HNAS are in scope.

Mitigation: The Enterprise Systems Management team is working with the Storage team to update NFS connect strings on all servers in scope.

Next Update: EOD Friday March 4, 2016.

Past Service Interruptions

Upcoming Maintenance

<<< 05/05/2013 - 05/25/2013 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
5

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:00 AM - Blackboard Weekly Maintenance

12:01 AM - Mainframe maintenance window

9:00 AM - Upgrade UT-V network switching

6

9:00 AM - Upgrade UT-V network switching

7

6:30 AM - MSSQL Maintenance for SQL01

7:00 AM - Monthly JIRA Application Maintenance

7:00 AM - EMN$INET maintenance

9:00 AM - Upgrade UT-V network switching

9:00 AM - Shibboleth Routine Maintenance

8

9:00 AM - Upgrade UT-V network switching

5:00 PM - Blog Service Weekly Maintenance

9

 

 

 

10

 

 

 

11

6:00 AM - Footprints Weekly Maintenance

7:00 AM - SecureDoc service and server maintenance

8:00 AM - Web Central Scheduled Maintenance

12

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:00 AM - Blackboard Weekly Maintenance

13

 

 

 

14

8:00 AM - UTForge Quarterly Maintenance

9:00 AM - uTexas Identity Manager (TIM) TEST Maintenance

9:00 AM - Shibboleth Routine Maintenance

10:00 AM - Quarterly Java JDK update on dpdev1 and beta.its.utexas.edu

4:00 PM - ERP UI Web Infrastructure Maintenance Window

10:00 PM - Web Central Scheduled Maintenance

15

5:00 PM - DEFINE Internals/Enterprise Workflow Planned Maintenance

5:00 PM - Blog Service Weekly Maintenance

5:30 PM - Group E-Mail Planned Maintenance

16

1:00 PM - Urchin Planned Maintenance Window

17

 

 

 

18

7:00 AM - SecureDoc service and server maintenance

19

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

8:00 AM - [BLACKOUT] Campus Network Maintenance

20

8:00 AM - Adobe Connect 9 Uprade

10:00 PM - Monthly Group E-Mail Maintenance

21

7:00 AM - XML Gateway - host and database change

7:00 AM - Student Photo Roster Planned Maintenance

7:00 AM - ID Photo Gateway Planned Maintenance

7:00 AM - Virtual ID Cards Planned Maintenance

9:00 AM - Shibboleth Routine Maintenance

9:00 AM - uTexas Identity Manager (TIM) QUAL Maintenance

10:00 AM - Quarterly Java JDK update on utdirect.utexas.edu

22

5:00 PM - UDCC Out-of-Band Network Maintenance

5:00 PM - Blog Service Weekly Maintenance

23

10:00 AM - EMN$INET maintenance

10:00 AM - Javamail/FTPMail - outbound email routing change

24

 

 

 

25

6:00 AM - Footprints Weekly Maintenance

7:00 AM - WebSpace planned database maintenance

7:00 AM - SecureDoc service and server maintenance


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We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!