ITS Services Status
Current Service Interruptions
- RESOLVED: DocRepo issue
Please update that DocRepo is working normally now.
As of noon yesterday the errors with DocRepo stopped. ITS Applications is monitoring the situation and doing root cause analysis.
DocRepo is experiencing intermittent issues and we are working to resolve it now.
- UTmail Manage account page unavailable
Service Functioning, Temporary Solution in Place
ITS Systems staff have found a potential cause for the problem. A work-around is currently in place which seems to have eliminated the problem. Systems staff continue to work on the root cause.
The ITS Help Desk has received reports and has confirmed the “Manage account” link on utmail.utexas.edu is currently unavailable. Clicking the link currently leads to a Utmail page with corrupt formatting and does not allow access to the Manage Account functionality including changing/resetting passwords. There is currently no workaround.
The ITS staff is currently investigating this issue.
|No maintenance to be scheduled|