The University of Texas at Austin

ITS Services Status

Current Service Interruptions

2/12/2016
5:31 PM
RESOLVED: Emergency Footprints outage
Service Restored

2/12/16 5:31PM
Maintenance complete


2/12/16 3:26PM

WHEN: 2/12/2016 17:00 - 18:00
WHAT: Footprints outage
IMPACT: all users of the service
WHY: Footprints lost some data this morning.

We need to restore the missing data from backups, but will need to disable access to the application while we do so.
Nothing new will be lost.

2/12/2016
10:25 AM
RESOLVED:  Footprints: Database Error - ITS Incident Management Workspace
Service Restored

2/12/2016
Service has been restored.


2/12/2016 9:42 AM
The FootPrints service is currently degraded. ITS staff is investigating. The ITS Help Desk has been experiencing database errors when attempting to open or save tickets in the Footprints ITS Incident Management workspace since 9:00am.

Past Service Interruptions

Upcoming Maintenance

<<< 06/16/2013 - 07/06/2013 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
16

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:00 AM - Blackboard Weekly Maintenance

8:00 AM - Network Maintenance

10:00 AM - Migration of beta.dp.utexas.edu to new servers

17

10:00 PM - Monthly Group E-Mail Maintenance

18

6:30 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

7:00 AM - Planned Maintenance for Central Web Authentication

8:00 AM - Quarterly OS Maintenance

9:00 AM - Natclipse server maintenance

19

5:00 PM - Blog Service Weekly Maintenance

10:00 PM - UT Lists planned maintenance

20

6:30 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

8:00 AM - UT-V Storage Update

1:00 PM - WorldSpace Planned Maintenance Window

1:00 PM - Urchin Planned Maintenance Window

21

 

 

 

22

6:00 AM - Footprints Weekly Maintenance

7:00 AM - WebSpace planned database maintenance

7:00 AM - SecureDoc service and server maintenance

23

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:00 AM - Blackboard Weekly Maintenance

9:00 PM - PyPE OS Security Patching - Beta & Production

24

 

 

 

25

7:00 AM - Planned Maintenance for Central Web Authentication

4:00 PM - ERP Web Infrastructure Maintenance Window

10:00 PM - Web Central Scheduled Maintenance

26

5:00 PM - DEFINE Internals/Enterprise Workflow Planned Maintenance

5:00 PM - Blog Service Weekly Maintenance

27

 

 

 

28

 

 

 

29

6:00 AM - Footprints Weekly Maintenance

7:00 AM - SecureDoc service and server maintenance

9:00 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

30

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:00 AM - Blackboard Weekly Maintenance

10:00 AM - Migration of dpdev1.dp.utexas.edu to new servers

1

12:00 PM - Windows Deployment Service Server Upgrade

2

7:30 AM - Student Photo Roster Planned Maintenance

7:30 AM - ID Photo Gateway Planned Maintenance

7:30 AM - Virtual ID Cards Planned Maintenance

9:30 AM - Javamail, FTPMail Qual and Test host patching

5:00 PM - Wireless Network Maintenance

3

9:00 AM - University Directory ( White Pages ) Maintenance

5:00 PM - Blog Service Weekly Maintenance

10:00 PM - UT Lists planned maintenance

4

 

 

 

5

 

 

 

6

7:00 AM - SecureDoc service and server maintenance


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We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!