The University of Texas at Austin

ITS Services Status

Current Service Interruptions

7/11/2014
10:37 AM
RESOLVED:  T.E.D. Emergency Maintenance
Service Restored

The issue has been resolved. 

Updates to TED were delayed from approximately 9:45 to 10:30.  Requests to TED continued to operate normally. 


As of 9:45 this morning updates to TED stopped propagating.  IAM staff are investigating.  Requests to TED are operating normally.

7/10/2014
10:16 PM
RESOLVED: SmartVoice Maintenance
Service Restored

Maintenance is completed.


Thursday, 7/10, at 10:00 pm a Brief outage will occur to restart the SmartVoice core server to apply MS updates.
SmartVoice customers and their callers will be affected.
SmartVoice logins will be logged out.  Callers will hear a “service temporarily unavailable” message. 
Downtime should only be a few minutes.

7/10/2014
4:56 PM
RESOLVED: Mainframe FTP disruptions
Service Restored

The problem has been resolved and FTP connections to transfer.its.utexas.edu from the mainframe are now executing successfully.
Note that this problem only affected direct FTP between the mainframe and transfer.its.utexas.edu.  SFTP transfers between the mainframe and other remote FTP servers were not affected by this outage.


Data connections between the mainframe and its FTP server are currently failing.  ITS Systems staff are investigating.

Past Service Interruptions

Upcoming Maintenance

<<< 06/23/2013 - 07/13/2013 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
23

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

9:00 PM - PyPE OS Security Patching - Beta & Production

24

 

 

 

25

7:00 AM - Planned Maintenance for Central Web Authentication

4:00 PM - ERP Web Infrastructure Maintenance Window

10:00 PM - Web Central Scheduled Maintenance

26

5:00 PM - DEFINE Internals/Enterprise Workflow Planned Maintenance

5:00 PM - Blog Service Weekly Maintenance

27

 

 

 

28

 

 

 

29

6:00 AM - Footprints Weekly Maintenance

7:00 AM - SecureDoc service and server maintenance

9:00 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

30

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

10:00 AM - Migration of dpdev1.dp.utexas.edu to new servers

1

12:00 PM - Windows Deployment Service Server Upgrade

2

7:30 AM - Virtual ID Cards Planned Maintenance

7:30 AM - ID Photo Gateway Planned Maintenance

7:30 AM - Student Photo Roster Planned Maintenance

9:30 AM - Javamail, FTPMail Qual and Test host patching

5:00 PM - Wireless Network Maintenance

3

9:00 AM - University Directory ( White Pages ) Maintenance

5:00 PM - Blog Service Weekly Maintenance

10:00 PM - UT Lists planned maintenance

4

 

 

 

5

 

 

 

6

7:00 AM - SecureDoc service and server maintenance

7

12:00 AM - Mainframe maintenance window

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

8:00 AM - CX4 Storage Patching

10:00 AM - Migration of utdirect.utexas.edu to new servers

8

 

 

 

9

6:30 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

4:00 PM - ERP Web Infrastructure Maintenance Window

10

8:00 AM - Upgrade hypervisor from ESXi ver 5.0u2 to ESXi 5.1.

9:00 AM - uTexas Enterprise Directory (TED) routine maintenance

9:30 AM - Javamail, FTPMail PROD host patching

5:00 PM - Blog Service Weekly Maintenance

6:00 PM - Session Border Controller Software Upgrade

9:00 PM - OS Patching of Document Repository production servers

11

7:15 AM - MSSQL Maintenance for SQL01

8:00 AM - Upgrade hypervisor from ESXi ver 5.0u2 to ESXi 5.1.

12

8:00 AM - Upgrade hypervisor from ESXi ver 5.0u2 to ESXi 5.1.

13

7:00 AM - SecureDoc service and server maintenance


  No maintenance to be scheduled
  Today's date

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!