The University of Texas at Austin

ITS Services Status

Current Service Interruptions

12/17/2014
11:54 PM
RESOLVED: Emergency Disruptive Maintenance - SharePoint 2007 Search Service
Service Restored

12/17/14 11:53 PM
Maintenance has completed.


12/17/14 11:30 PM
Maintenance extended until 12 AM


SharePoint 2007 production service will undergo emergency maintenance this evening (Wednesday, 12/17/14).  Outage window is scheduled from 9:00 PM to 11:30 PM.  Security settings will be changed on a SharePoint 2007 server.  Only the Search function will experience intermittent outages. 

Note:  Access to SharePoint 2007 sites and associated content are unaffected by the maintenance.

12/12/2014
6:46 PM
UT Voice Mail Access Errors
Under Investigation

6:46 pm
Some subscribers have also reported their callers being forwarded to UTVM and hearing the “the page you have requested is currently unavailable” error instead of the greeting.  All errors continue to be sporadic and the vendor is continuing to investigate.


3:39 pm
The UT Voice Mail system is sporadically responding to telephone logins and/or commands with the error, “This page is unavailable,” and to web logins and/or navigation with the error “Connection reset.”  Subsequent attempts are usually successful, so subscribers can repeat their attempted commands.  The vendor is investigating.  Note:  SmartVoice users are not affected.

Past Service Interruptions

Upcoming Maintenance

<<< 06/30/2013 - 07/20/2013 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
30

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

10:00 AM - Migration of dpdev1.dp.utexas.edu to new servers

1

12:00 PM - Windows Deployment Service Server Upgrade

2

7:30 AM - Virtual ID Cards Planned Maintenance

7:30 AM - ID Photo Gateway Planned Maintenance

7:30 AM - Student Photo Roster Planned Maintenance

9:30 AM - Javamail, FTPMail Qual and Test host patching

5:00 PM - Wireless Network Maintenance

3

9:00 AM - University Directory ( White Pages ) Maintenance

5:00 PM - Blog Service Weekly Maintenance

10:00 PM - UT Lists planned maintenance

4

 

 

 

5

 

 

 

6

7:00 AM - SecureDoc service and server maintenance

7

12:00 AM - Mainframe maintenance window

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

8:00 AM - CX4 Storage Patching

10:00 AM - Migration of utdirect.utexas.edu to new servers

8

 

 

 

9

6:30 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

4:00 PM - ERP Web Infrastructure Maintenance Window

10

8:00 AM - Upgrade hypervisor from ESXi ver 5.0u2 to ESXi 5.1.

9:00 AM - uTexas Enterprise Directory (TED) routine maintenance

9:30 AM - Javamail, FTPMail PROD host patching

5:00 PM - Blog Service Weekly Maintenance

6:00 PM - Session Border Controller Software Upgrade

9:00 PM - OS Patching of Document Repository production servers

11

7:15 AM - MSSQL Maintenance for SQL01

8:00 AM - Upgrade hypervisor from ESXi ver 5.0u2 to ESXi 5.1.

12

8:00 AM - Upgrade hypervisor from ESXi ver 5.0u2 to ESXi 5.1.

13

7:00 AM - SecureDoc service and server maintenance

14

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

15

9:30 PM - XML Gateway host patching

10:00 PM - Monthly Group E-Mail Maintenance

16

7:00 AM - Planned Maintenance for Central Web Authentication

8:00 AM - Urgent Email Planned/Expedited Maintenance

9:00 AM - Natclipse server maintenance

9:00 AM - TEST uTexas Identity Manager (TIM) Routine Maintenance

6:00 PM - Wiki Service Monthly Maintenance

17

9:00 AM - QUAL uTexas Identity Manager (TIM) Routine Maintenance

5:00 PM - Wireless Network Maintenance

5:00 PM - Blog Service Weekly Maintenance

10:00 PM - UT Lists planned maintenance

18

1:00 PM - Urchin Planned Maintenance Window

19

9:00 PM - UT-V Virtual Server Consolidation

20

7:00 AM - SecureDoc service and server maintenance

7:00 AM - WebSpace planned database maintenance


  No maintenance to be scheduled
  Today's date

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!