The University of Texas at Austin

ITS Services Status

Current Service Interruptions

11/22/2014
3:00 PM
RESOLVED:  Expedited, non-disruptive maintenance on the Mail Filtering Service extended to 3:00 PM
Service Restored

Maintenance is successfully concluded.


The non-disruptive maintenance on the Mail Filtering Service is being extended to 3:00 PM. No problems have been encountered, the work is simply more tedious than anticipated.

11/22/2014
2:28 PM
Power Outage at COM
Under Investigation

2:24 PM
UT Power Plant has informed us that at approximately 9:45, there was a short in a piece of the electrical gear that powers COM, Main, and some other buildings.  There was a momentary outage that occurred until systems switched to the back up loop.  They are making plans to repair when storms depart the area.  We will continue to monitor.


At approximately 9:41 AM power was momentary lost at the COM building, which possibly affected systems housed within the facility.  Power was restored a short time after the outage. The UDC-Facilities team is currently investigating the issue. 

11/21/2014
12:00 PM
RESOLVED:Restart of TID print server its-tidprint02
Service Restored

TID print server its-tidprint02 is back online.  Service was restored at 11:48 AM.  Issue is resolved


11:36
A TID print server, its-tidprint02.austin.utexas.edu, has a print application that is in a degraded state.  Mainframe print jobs are being processed normally at this time.  The print server will be rebooted immediately to remedy the print application state.  No mainframe print jobs will be lost.  They will be queued and delivered on the print server has completed its reboot and the print application has been verified online.

Action has been coordinated with the ITS Help Desk.

11/21/2014
9:49 AM
Resolved: Canvas performance issue
Service Restored

9:48
https://utexas.instructure.com appears to be behaving normally now


9:18
https://utexas.instructure.com is performing very slowly at the current time.

Instructure is aware of the issue, and working to address it.

Past Service Interruptions

Upcoming Maintenance

<<< 07/21/2013 - 08/10/2013 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
21

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

9:00 AM - TID Printing Database maintenance

22

6:30 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

23

7:45 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

9:00 AM - QUAL uTexas Identity Manager (TIM) Routine Maintenance

10:00 AM - WebSpace planned maintenance

4:00 PM - ERP Web Infrastructure Maintenance Window

6:00 PM - University Wiki Service maintenance

24

5:00 PM - Blog Service Weekly Maintenance

25

 

 

 

26

6:00 PM - SharePoint 2007 database server migration

27

6:00 AM - Footprints Weekly Maintenance

7:00 AM - SecureDoc service and server maintenance

7:00 AM - WebSpace planned database maintenance

6:00 PM - SharePoint 2007 database server migration

28

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

9:00 PM - PyPE OS Security Patching - Beta & Production

29

9:00 AM - UTLogin Upgrade

30

 

 

 

31

9:00 AM - VM storage migrations to permit SAN OS upgrades

9:00 AM - uTexas Enterprise Directory (TED) routine maintenance

5:00 PM - UT Direct Planned Maintenance

5:00 PM - Blog Service Weekly Maintenance

1

9:00 AM - VM storage migrations to permit SAN OS upgrades

2

9:00 AM - VM storage migrations to permit SAN OS upgrades

3

7:00 AM - SecureDoc service and server maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

9:00 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

11:00 AM - ISORA upgrade

4

12:00 AM - Mainframe maintenance window

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

9:00 AM - VM storage migrations to permit SAN OS upgrades

5

9:00 AM - VM storage migrations to permit SAN OS upgrades

6:00 PM - SBC Software Upgrade - trial implementation

6

9:00 AM - VM storage migrations to permit SAN OS upgrades

4:00 PM - ERP Web Infrastructure Maintenance Window

10:00 PM - Web Central Scheduled Maintenance

7

8:00 AM - Planned UPS-A Battery Replacement at COM 27

9:00 AM - VM storage migrations to permit SAN OS upgrades

5:00 PM - Blog Service Weekly Maintenance

5:00 PM - DEFINE Internals/Enterprise Workflow Planned Maintenance

10:00 PM - UT Lists planned maintenance

8

9:00 AM - VM storage migrations to permit SAN OS upgrades

6:00 PM - University Wiki Service maintenance

9

7:15 AM - Javamail software update

9:00 AM - VM storage migrations to permit SAN OS upgrades

6:00 PM - SBC Software Upgrade

10

6:00 AM - Footprints Weekly Maintenance

7:00 AM - SecureDoc service and server maintenance

8:00 AM - Web Central Scheduled Maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

8:00 PM - Digital Certificate Replacement - TID Print Servers


  No maintenance to be scheduled
  Today's date

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!