The University of Texas at Austin

ITS Services Status

Current Service Interruptions

3/31/2015
9:52 AM
UDC-B Refresh Migration
Unplanned Maintenance

9:40 AM 3/31/15
ITS Networking will migrate network access connections at 10am 3/31/15 for servers as part of the UDC-B network refresh. Customers have been contacted and are aware.

3/30/2015
4:33 PM
RESOLVED: WorldSpace Maintenance
Service Restored

3/30/15 2:36
Maintenance complete.


3/30/15 12:54
Extending maintenance to 2:30 p.m. WorldSpace is currently unavailable.

3/30/2015
2:22 PM
RESOLVED: University Wiki Service slow or unresponsive
Service Restored

2:20PM 3/30/15
The University Wiki Service slowness and unresponsive issues appear to have been mitigated with the changes implemented on March 17 and this alert is now closed. ITS will continue to monitor the service and to investigate additional areas for improved performance and stability.


8:50 PM 3/25/15
ITS staff implemented changes to the University Wiki Service last week for potential performance and stability improvements but continue to monitor the service for issues. The next update will be Mon., March 30.


2:34pm 3/13/15
The University Wiki Service continues to experience periods of slowness or unavailability. ITS staff have been testing potential improvements for performance and stability and plan to deploy the changes during the scheduled maintenance window on Tuesday, March 17. ITS will monitor the service for a week after implementing the changes and provide an update on Wednesday, March 25.


5:31 3/10/15 PM
ITS staff continue to monitor the University Wiki Service and to investigate the root cause of the issues. The next update will be Friday, March 13.


4:57 3/9/15
The University Wiki Service continues to experience periods of slowness or unresponsiveness although these issues have been mitigated. ITS staff continue to investigate the root cause and to monitor the service. The next update will be Wednesday, March 11.


09:40 3/6/15
The University Wiki Service is still experiencing periods of slowness or unresponsiveness. ITS staff continue to monitor the service and investigate the issue. The next update will be Monday, March 9.


1404   3/5/15
The University Wiki Service has been restarted and is currently available. ITS staff will monitor the service while continuing to investigate the cause of the outages.


1343   3/5/15
As of approximately 1:35 PM, ITS Help Desk staff have observed that the University Wiki Service (wikis.utexas.edu) is either slow or unresponsive.

3/30/2015
12:57 PM
RESOLVED:Google Apps Status Alert
Service Restored

3/30/15 1231
Status: No Issues
The problem with Gmail should be resolved. We apologize for the inconvenience and thank you for your patience and continued support. Please rest assured that system reliability is a top priority at Google, and we are making continuous improvements to make our systems better.
This only affected IMAP connections to Gmail.
If you are still experiencing any issues, please reconnect your IMAP client.
March 30, 2015 10:15:00 AM PDT


3/30/15 11:24 AM
We’re aware of a problem with Gmail affecting a significant subset of users. The affected users are able to access Gmail, but are seeing error messages and/or other unexpected behavior. We will provide an update by March 30, 2015 10:15:00 AM PDT detailing when we expect to resolve the problem. Please note that this resolution time is an estimate and may change.
This is only affecting IMAP connections to Gmail.

Status Board: http://www.google.com/appsstatus#hl=en&v=status

Past Service Interruptions

Upcoming Maintenance

<<< 07/28/2013 - 08/17/2013 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
28

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

9:00 PM - PyPE OS Security Patching - Beta & Production

29

9:00 AM - UTLogin Upgrade

30

 

 

 

31

9:00 AM - VM storage migrations to permit SAN OS upgrades

9:00 AM - uTexas Enterprise Directory (TED) routine maintenance

5:00 PM - UT Direct Planned Maintenance

5:00 PM - Blog Service Weekly Maintenance

1

9:00 AM - VM storage migrations to permit SAN OS upgrades

2

9:00 AM - VM storage migrations to permit SAN OS upgrades

3

7:00 AM - SecureDoc service and server maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

9:00 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

11:00 AM - ISORA upgrade

4

12:00 AM - Mainframe maintenance window

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

9:00 AM - VM storage migrations to permit SAN OS upgrades

5

9:00 AM - VM storage migrations to permit SAN OS upgrades

6:00 PM - SBC Software Upgrade - trial implementation

6

9:00 AM - VM storage migrations to permit SAN OS upgrades

4:00 PM - ERP Web Infrastructure Maintenance Window

10:00 PM - Web Central Scheduled Maintenance

7

8:00 AM - Planned UPS-A Battery Replacement at COM 27

9:00 AM - VM storage migrations to permit SAN OS upgrades

5:00 PM - Blog Service Weekly Maintenance

5:00 PM - DEFINE Internals/Enterprise Workflow Planned Maintenance

10:00 PM - UT Lists planned maintenance

8

9:00 AM - VM storage migrations to permit SAN OS upgrades

6:00 PM - University Wiki Service maintenance

9

7:15 AM - Javamail software update

9:00 AM - VM storage migrations to permit SAN OS upgrades

6:00 PM - SBC Software Upgrade

10

6:00 AM - Footprints Weekly Maintenance

7:00 AM - SecureDoc service and server maintenance

8:00 AM - Web Central Scheduled Maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

8:00 PM - Digital Certificate Replacement - TID Print Servers

11

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint 2010 Maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

12

9:00 AM - VM storage migrations to permit SAN OS upgrades

13

8:00 AM - UTForge Quarterly Maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

9:00 AM - TEST uTexas Identity Manager (TIM) Routine Maintenance

14

6:00 AM - Application Registry (AppReg) Server Maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

5:00 PM - Blog Service Weekly Maintenance

15

7:15 AM - XML Gateway application maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

1:00 PM - Urchin Planned Maintenance Window

16

9:00 AM - VM storage migrations to permit SAN OS upgrades

6:00 PM - ITS Storage - DDN

17

7:00 AM - SecureDoc service and server maintenance

7:00 AM - WebSpace planned database maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

7:00 PM - Update digital certificates on TID print servers


  No maintenance to be scheduled
  Today's date

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!