The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/19/2016.

ITS Services Status

Current Service Interruptions

6/30/2016
11:42 AM
Office 365 Message Delivery Delays
Under Investigation

6/30/2016 11:40 AM
ITS Systems staff continue to work with Microsoft and are monitoring developments.  Next update at 1pm.


6/30/2016 10:41 AM
Microsoft has reported that users of Exchange Online may be experiencing delays in sending or receiving email messages.  ITS Systems staff have determined that our Office 365 tenant is also affected, and have engaged with Microsoft for additional support.  Next update at 12pm.

6/30/2016
10:13 AM
RESOLVED:  UT Web emergency maintenance
Service Restored

6/30/2016 10:10 AM
UT Web returned to normal operations at approximately 7:10 p.m. last night and has been stable so far this morning.  ITS Systems staff continue to perform root cause analysis and incident follow up.


06/29/2016 6:01 PM
Maintenance extended until 8:00 p.m.


06/29/2016 3:56 PM
Maintenance extended until 6:00 p.m.


06/29/2016 2:34 PM
Maintenance extended until 4:00 p.m.


06/29/2016 1:45pm
For Course Schedule or Registration, please visit https://my.utexas.edu/group/student/home


06/29/2016 1:33 PM
Maintenance extended until 2:30 p.m. as staff continue to work the problem.


6/29/2016 12:40 PM
Maintenance extended until 1:30 PM.


6/29/2016 11:56 AM
Maintenance extended to 12:45 PM.


6/29/2016 11:02 AM
Maintenance begins.


6/29/2016 10:54 AM
The UT Web service will be undergoing emergency maintenance between
11:00 and 12:00 today to adjust system configuration settings. Web Content delivery service may be interrupted during this period.

6/29/2016
7:56 PM
RESOLVED: UT Web degraded performance
Service Restored

06/29/2016 7:52PM
UT Web resumed normal operations at 7:10pm.


06/29/2016 1:45pm
For Course Schedule or Registration, please visit https://my.utexas.edu/group/student/home


6/29/16 8:07am
We are receiving reports that UT Web sites are experiencing slow load times this morning. ITS staff are investigating.

Past Service Interruptions

Upcoming Maintenance

<<< 08/25/2013 - 09/14/2013 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
25

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:00 AM - Blackboard Weekly Maintenance

12:01 AM - SharePoint 2010 Maintenance

8:00 AM - [BLACKOUT] Campus Network Maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

9:00 PM - Central Web Authentication Expedited Non-Disruptive Mainenance

26

9:00 AM - VM storage migrations to permit SAN OS upgrades

27

7:00 AM - Planned Outage for TRAC and SDS

9:00 AM - QUAL uTexas Identity Manager (TIM) Routine Maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

1:00 PM - WSUS Server OS Upgrade

28

9:00 AM - uTexas Enterprise Directory (TED) routine maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

12:00 PM - Blog Service maintenance

1:00 PM - AEMS software upgrade

5:00 PM - Blog Service Weekly Maintenance

29

9:00 AM - Shibboleth regular maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

6:00 PM - SBC Configuration Testing

30

6:30 AM - ITS MySQL Service Maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

31

7:00 AM - SecureDoc service and server maintenance

9:00 AM - UTLogin routine maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

1

12:00 AM - Mainframe maintenance window

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:01 AM - SharePoint 2010 Maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

10:30 AM - DEFINE Internals/Enterprise Workflow Non-Disruptive Maintenance

2

9:00 AM - VM storage migrations to permit SAN OS upgrades

3

7:00 AM - Monthly JIRA Application Maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

4:00 PM - ERP Web Infrastructure Maintenance Window

5:00 PM - UT Direct Planned Maintenance

4

6:00 AM - UTLogin routine maintenance

7:00 AM - NOC-A Rack Power Audit

9:00 AM - VM storage migrations to permit SAN OS upgrades

2:00 PM - Ongoing non-disruptive Exchange upgrades

5:00 PM - DEFINE Internals/Enterprise Workflow Planned Maintenance

5:00 PM - Blog Service Weekly Maintenance

5

7:00 AM - NOC-A Rack Power Audit

9:00 AM - Install two StarLine modules into live buss

9:00 AM - VM storage migrations to permit SAN OS upgrades

10:00 AM - Non-distruptive software upgrade on AEMS

6

4:00 AM - Rebuild Blackboard's passive standby database

7:00 AM - NOC-A Rack Power Audit

9:00 AM - VM storage migrations to permit SAN OS upgrades

10:30 AM - Expedited non-distruptive software upgrade on AEMS

2:00 PM - utdirect qual change to pype proxy

7

6:00 AM - Footprints Weekly Maintenance

7:00 AM - NOC-A Rack Power Audit

9:00 AM - VM storage migrations to permit SAN OS upgrades

8

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:00 AM - Blackboard Weekly Maintenance

12:01 AM - SharePoint 2010 Maintenance

7:00 AM - NOC-A Rack Power Audit

9:00 AM - VM storage migrations to permit SAN OS upgrades

9

7:00 AM - NOC-A Rack Power Audit

7:00 AM - MSSQL Maintenance for SQL01

9:00 AM - VM storage migrations to permit SAN OS upgrades

3:30 PM - PyPE OS Security Patching - Test & Qual

10

7:00 AM - NOC-A Rack Power Audit

9:00 AM - VM storage migrations to permit SAN OS upgrades

6:00 PM - SBC Patch implementation

11

6:00 AM - AEMS mailbox server failover

7:00 AM - NOC-A Rack Power Audit

9:00 AM - VM storage migrations to permit SAN OS upgrades

5:00 PM - Blog Service Weekly Maintenance

12

6:00 AM - AEMS mailbox server failover

7:00 AM - NOC-A Rack Power Audit

9:00 AM - VM storage migrations to permit SAN OS upgrades

12:00 PM - Blog Service Maintenance

13

6:00 AM - AEMS mailbox server failover

9:00 AM - VM storage migrations to permit SAN OS upgrades

4:30 PM - DirSync server maintenance

14

9:00 AM - VM storage migrations to permit SAN OS upgrades

9:00 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance


  Today's date

We Can Help

Get help from an expert:

* UT Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!