The University of Texas at Austin

ITS Services Status

Current Service Interruptions

8/27/2014
5:00 PM
RESOLVED: UTLogin problems
Service Restored

16:58
The UTLogin service has now been restored. The errors would have been encountered during 4:35 - 4:53 PM. We are continuing to monitor the service closely.


16:50
We are experiencing intermittent errors with UTLogin.  ITS Applications staff is investigating.

8/27/2014
4:39 PM
RESOLVED: Emergency Maintenance for Urchin Analytics
Service Restored

16:37
This maintenance has concluded.


1347
The Urchin Analytics server requires emergency maintenance this afternoon that will take place between 1:45 – 5:00 p.m. The maintenance will require a restart of the service which will cause a brief outage.

8/27/2014
1:05 PM
RESOLVED: dpdev1 maintenance
Service Restored

1:02 pm
jEdit DMG plugin stewards are developing a solution for use by campus webAgent developers and will maintain contact with them directly.  There will be no further updates to ITS Problems.
We have contacted business stakeholders and determined that no business processes have been affected by the loss of this code editor plugin.  If your area has seen significant impact to your business processes and the use of the DMG web interface is not a sufficient workaround, please contact me and the admins at jedit-admin@utlists.utexas.edu.


Tues 26 Aug 4:05 PM
jEdit/DMG plugin update:  While Mac client prototypes are quite promising, testing of prototype solutions has turned up a problem for Windows clients.  Stewards continue development, but the timeframe for delivery is unknown at this point.

The next update will be 4:00 PM on Wednesday 8/27, or earlier if we have more information.

Again, developers can still upload webAgent scripts via the DMG web interface.


Mon 25 Aug 4:01 PM
jEdit/DMG plugin update:  Stewards are testing prototype solutions today and still hope for a release by midweek.
The next update will be 4:00 PM on Tuesday 8/26, or earlier if we have more information.
Again, developers can still upload webAgent scripts via the DMG web interface.


Fri 22 Aug 4:23 PM
jEdit/DMG plugin update: Stewards have determined a viable solution and hope to have released it by mid-week next week.  The next update will be 4:00 PM on Monday 8/25, or earlier if we have more information.

We have contacted business stakeholders and determined that no business processes have been affected by the loss of this code editor plugin.  If your area has seen significant impact to your business processes and the use of the DMG web interface is not a sufficient workaround, please contact me and the admins at jedit-admin@utlists.utexas.edu.

Again, developers can still upload webAgent scripts via the DMG web interface.


Thu 21 Aug 3:54 PM
jEdit/DMG plugin update: Status is unchanged as work continues.  We will update the list in 24-hour increments during the work week.  The next update will be 4:00 PM tomorrow, Friday 8/22, or earlier if we have more information.
Systems staff have determined the root cause of this issue and are actively pursuing resolution via development efforts.
Developers can still upload webAgent scripts via the DMG web interface.


Wed 20 Aug 5:03 PM
jEdit/DMG plugin update: Work continues but resolution is not imminent.
Systems staff have determined the root cause of this issue and are actively pursuing resolution via development efforts.
Developers can still upload webAgent scripts via the DMG web interface.


10:00 AM
jEdit/DMG plugin update: Systems staff have determined the root cause of this issue and are actively pursuing resolution via development efforts.
Developers can still upload webAgent scripts via the DMG web interface.


Tue 19 Aug 4:04 PM
jEdit/DMG plugin update: Systems staff continue to work on the jEdit plugin issue and are in contact with external groups who have useful expertise.
Developers can still upload webAgent scripts via the DMG web interface.


12:00 PM
jEdit/DMG plugin update: Systems staff continue to work on the jEdit plugin issue and are in contact with external groups who have useful expertise.
Developers can still upload webAgent scripts via the DMG web interface, so there has been a fully functional workaround available throughout.


9:38 AM
jEdit/DMG plugin update: The problem is at a much lower level than anticipated and will take serious analysis and perhaps development work for final remediation.
Please continue to use the web interface for uploads.


9:20 AM
Despite thorough testing, we have discovered an issue with the jEdit plugin for DMG this morning.
The workaround for webagent development is to use the DMG web interface (https://dpdev1.dp.utexas.edu/cgi-bin/dmg/index.cgi) to upload your webAgent scripts from your desktop.
Systems staff are investigating the issue.

Past Service Interruptions

Upcoming Maintenance

<<< 08/04/2013 - 08/24/2013 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
4

12:00 AM - Mainframe maintenance window

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

9:00 AM - VM storage migrations to permit SAN OS upgrades

5

9:00 AM - VM storage migrations to permit SAN OS upgrades

6:00 PM - SBC Software Upgrade - trial implementation

6

9:00 AM - VM storage migrations to permit SAN OS upgrades

4:00 PM - ERP Web Infrastructure Maintenance Window

10:00 PM - Web Central Scheduled Maintenance

7

8:00 AM - Planned UPS-A Battery Replacement at COM 27

9:00 AM - VM storage migrations to permit SAN OS upgrades

5:00 PM - Blog Service Weekly Maintenance

5:00 PM - DEFINE Internals/Enterprise Workflow Planned Maintenance

10:00 PM - UT Lists planned maintenance

8

9:00 AM - VM storage migrations to permit SAN OS upgrades

6:00 PM - University Wiki Service maintenance

9

7:15 AM - Javamail software update

9:00 AM - VM storage migrations to permit SAN OS upgrades

6:00 PM - SBC Software Upgrade

10

6:00 AM - Footprints Weekly Maintenance

7:00 AM - SecureDoc service and server maintenance

8:00 AM - Web Central Scheduled Maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

8:00 PM - Digital Certificate Replacement - TID Print Servers

11

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint 2010 Maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

12

9:00 AM - VM storage migrations to permit SAN OS upgrades

13

8:00 AM - UTForge Quarterly Maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

9:00 AM - TEST uTexas Identity Manager (TIM) Routine Maintenance

14

6:00 AM - Application Registry (AppReg) Server Maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

5:00 PM - Blog Service Weekly Maintenance

15

7:15 AM - XML Gateway application maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

1:00 PM - Urchin Planned Maintenance Window

16

9:00 AM - VM storage migrations to permit SAN OS upgrades

6:00 PM - ITS Storage - DDN

17

7:00 AM - SecureDoc service and server maintenance

7:00 AM - WebSpace planned database maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

7:00 PM - Update digital certificates on TID print servers

18

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint 2010 Maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

19

8:00 AM - Event Calendar Maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

6:00 PM - SBC Software Upgrade - trial implementation

9:00 PM - Austin Exchange Messaging System Non-disruptive Maintenance

10:00 PM - Monthly Group E-Mail Maintenance

20

6:30 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

7:15 AM - MSSQL Maintenance for SQL01

9:00 AM - VM storage migrations to permit SAN OS upgrades

9:00 AM - Natclipse server maintenance

3:00 PM - Austin Exchange Messaging System Non-disruptive Maintenance

4:00 PM - ERP Web Infrastructure Maintenance Window

5:00 PM - Wireless Network Maintenance

6:00 PM - Wiki Service Monthly Maintenance

8:00 PM - Austin Disk WebDAV load balancer configuration

21

9:00 AM - VM storage migrations to permit SAN OS upgrades

9:00 AM - uTexas Enterprise Directory (TED) routine maintenance

1:00 PM - Austin Exchange Messaging System Non-disruptive Maintenance

5:00 PM - Blog Service Weekly Maintenance

5:00 PM - Wireless Network Maintenance

5:00 PM - DEFINE Internals/Enterprise Workflow Planned Maintenance

6:00 PM - SBC Software Upgrade

22

9:00 AM - VM storage migrations to permit SAN OS upgrades

10:00 AM - Austin Exchange Messaging System Non-disruptive Maintenance

5:00 PM - Wireless Network Maintenance

6:00 PM - vCenter database maintenance

23

9:00 AM - VM storage migrations to permit SAN OS upgrades

24

6:00 AM - Footprints Weekly Maintenance

7:00 AM - SecureDoc service and server maintenance

7:00 AM - WebSpace planned database maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades


  No maintenance to be scheduled
  Today's date

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!