The University of Texas at Austin

ITS Services Status

Current Service Interruptions

2/12/2016
5:31 PM
RESOLVED: Emergency Footprints outage
Service Restored

2/12/16 5:31PM
Maintenance complete


2/12/16 3:26PM

WHEN: 2/12/2016 17:00 - 18:00
WHAT: Footprints outage
IMPACT: all users of the service
WHY: Footprints lost some data this morning.

We need to restore the missing data from backups, but will need to disable access to the application while we do so.
Nothing new will be lost.

Past Service Interruptions

Upcoming Maintenance

<<< 09/15/2013 - 10/05/2013 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
15

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:01 AM - SharePoint 2010 Maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

16

9:00 AM - VM storage migrations to permit SAN OS upgrades

10:00 PM - Monthly Group E-Mail Maintenance

17

12:00 AM - Blackboard: Revert to packaged web server

6:00 AM - AEMS mailbox server failover

7:00 AM - DPUSER account lockout process

7:00 AM - Planned Maintenance for Central Web Authentication

9:00 AM - VM storage migrations to permit SAN OS upgrades

9:00 AM - Natclipse server maintenance

10:00 AM - TRAC site maintenance

4:00 PM - ERP Web Infrastructure Maintenance Window

18

6:00 AM - AEMS mailbox server failover

9:00 AM - VM storage migrations to permit SAN OS upgrades

5:00 PM - UT Direct Planned Maintenance

5:00 PM - Blog Service Weekly Maintenance

5:30 PM - SBC Patch implementation

19

All Day - Expedited - Storage Maintenance

8:45 AM - Unplanned/Expedited maintenance - TRAC site content

9:00 AM - VM storage migrations to permit SAN OS upgrades

10:00 AM - ITS Storage - DDN

1:00 PM - Urchin Planned Maintenance Window

10:00 PM - Maintenance for MSSQL Cluster SQL01

20

9:00 AM - VM storage migrations to permit SAN OS upgrades

21

7:00 AM - WebSpace planned database maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

22

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:00 AM - Blackboard Database patching

12:01 AM - SharePoint 2010 Maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

9:00 PM - PyPE OS Security Patching - Beta & Production

23

9:00 AM - VM storage migrations to permit SAN OS upgrades

24

7:30 AM - Virtual ID Cards Planned Maintenance

7:30 AM - Student Photo Roster Planned Maintenance

7:30 AM - ID Photo Gateway Planned Maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

5:00 PM - SMTP Routing Reconfiguration

25

8:00 AM - JIRA Quarterly OS Maintenance

9:00 AM - University Directory ( White Pages ) Maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

5:00 PM - Blog Service Weekly Maintenance

5:00 PM - Expedited non-disruptive AEMS maintenance

26

9:00 AM - VM storage migrations to permit SAN OS upgrades

1:00 PM - IronPort appliances upgraded to AsyncOS 7.6.3

27

9:00 AM - VM storage migrations to permit SAN OS upgrades

28

6:00 AM - Footprints Weekly Maintenance

7:00 AM - WebSpace planned database maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

6:00 PM - ArcGIS/Matlab License Server Outage

29

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:00 AM - Blackboard Weekly Maintenance

12:01 AM - SharePoint 2010 Maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

6:00 PM - ArcGIS/Matlab License Server Outage

30

9:00 AM - VM storage migrations to permit SAN OS upgrades

1

7:00 AM - XML Gateway PROD - prep for UTLogin transition

8:00 AM - UDC-C Cooling Tower #1 & #2 Planned - Non-Disruptive Maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

4:00 PM - ERP Web Infrastructure Maintenance Window

10:00 PM - Web Central Scheduled Maintenance

2

6:00 AM - UTLogin routine maintenance

7:00 AM - MySQL (non-CAT1) database outage (mysqldb.its.utexas.edu)

7:00 AM - XML Gateway PROD - prep for UTLogin transition

8:00 AM - UDC-C Cooling Tower #1 & #2 Planned - Non-Disruptive Maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

9:00 AM - University Directory ( White Pages ) Maintenance

5:00 PM - Blog Service Weekly Maintenance

5:00 PM - DEFINE Internals/Enterprise Workflow Planned Maintenance

6:00 PM - A2 Patch implementation

9:00 PM - OS Patching of Document Repository production servers

10:00 PM - UT Lists planned maintenance

3

7:00 AM - XML Gateway PROD - prep for UTLogin transition

8:00 AM - UDC-C Cooling Tower #1 & #2 Planned - Non-Disruptive Maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

4

7:00 AM - XML Gateway PROD - prep for UTLogin transition

8:00 AM - UDC-C Cooling Tower #1 & #2 Planned - Non-Disruptive Maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

5

6:00 AM - Footprints Weekly Maintenance

7:00 AM - XML Gateway PROD - prep for UTLogin transition

9:00 AM - VM storage migrations to permit SAN OS upgrades


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We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!