The University of Texas at Austin

ITS Services Status

Current Service Interruptions

4/15/2016
11:45 PM
Hitachi NAS Configuration Issue
Unplanned Maintenance

4/15/2016 11:41 PM
Mitigation efforts are ongoing. The majority of clients have been updated and the rest systems are waiting on maintenance windows.


3/19/2016 9:00 AM
The mitigation effort is underway. Next update will be on 3/25


3/12/16 9pm
The Enterprise Systems Management team is devising the plan for NFS connection string mitigation.  Next update Friday Mar 18, 2016.


3/4/16 4:48pm
Current Status: Enterprise Service Management team continues to plan the NFS connect string mitigation effort.

Next Update: EOD March 11, 2016


3/2/2016 4:56pm
What: The Hitachi NAS (HNAS) storage array is running in an unanticipated configuration following a recent maintenance event.

Impact: There is no known impact. There is no anticipated impact from mitigation efforts that are initiating now.

Scope of Impact: All devices/services that mount storage from the HNAS are in scope.

Mitigation: The Enterprise Systems Management team is working with the Storage team to update NFS connect strings on all servers in scope.

Next Update: EOD Friday March 4, 2016.

Past Service Interruptions

Upcoming Maintenance

<<< 09/15/2013 - 10/05/2013 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
15

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint 2010 Maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

16

9:00 AM - VM storage migrations to permit SAN OS upgrades

10:00 PM - Monthly Group E-Mail Maintenance

17

12:00 AM - Blackboard: Revert to packaged web server

6:00 AM - AEMS mailbox server failover

7:00 AM - Planned Maintenance for Central Web Authentication

7:00 AM - DPUSER account lockout process

9:00 AM - VM storage migrations to permit SAN OS upgrades

9:00 AM - Natclipse server maintenance

10:00 AM - TRAC site maintenance

4:00 PM - ERP Web Infrastructure Maintenance Window

18

6:00 AM - AEMS mailbox server failover

9:00 AM - VM storage migrations to permit SAN OS upgrades

5:00 PM - Blog Service Weekly Maintenance

5:00 PM - UT Direct Planned Maintenance

5:30 PM - SBC Patch implementation

19

All Day - Expedited - Storage Maintenance

8:45 AM - Unplanned/Expedited maintenance - TRAC site content

9:00 AM - VM storage migrations to permit SAN OS upgrades

10:00 AM - ITS Storage - DDN

1:00 PM - Urchin Planned Maintenance Window

10:00 PM - Maintenance for MSSQL Cluster SQL01

20

9:00 AM - VM storage migrations to permit SAN OS upgrades

21

7:00 AM - WebSpace planned database maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

22

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:00 AM - Blackboard Database patching

12:00 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint 2010 Maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

9:00 PM - PyPE OS Security Patching - Beta & Production

23

9:00 AM - VM storage migrations to permit SAN OS upgrades

24

7:30 AM - Virtual ID Cards Planned Maintenance

7:30 AM - Student Photo Roster Planned Maintenance

7:30 AM - ID Photo Gateway Planned Maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

5:00 PM - SMTP Routing Reconfiguration

25

8:00 AM - JIRA Quarterly OS Maintenance

9:00 AM - University Directory ( White Pages ) Maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

5:00 PM - Blog Service Weekly Maintenance

5:00 PM - Expedited non-disruptive AEMS maintenance

26

9:00 AM - VM storage migrations to permit SAN OS upgrades

1:00 PM - IronPort appliances upgraded to AsyncOS 7.6.3

27

9:00 AM - VM storage migrations to permit SAN OS upgrades

28

6:00 AM - Footprints Weekly Maintenance

7:00 AM - WebSpace planned database maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

6:00 PM - ArcGIS/Matlab License Server Outage

29

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:01 AM - SharePoint 2010 Maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

6:00 PM - ArcGIS/Matlab License Server Outage

30

9:00 AM - VM storage migrations to permit SAN OS upgrades

1

7:00 AM - XML Gateway PROD - prep for UTLogin transition

8:00 AM - UDC-C Cooling Tower #1 & #2 Planned - Non-Disruptive Maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

4:00 PM - ERP Web Infrastructure Maintenance Window

10:00 PM - Web Central Scheduled Maintenance

2

6:00 AM - UTLogin routine maintenance

7:00 AM - XML Gateway PROD - prep for UTLogin transition

7:00 AM - MySQL (non-CAT1) database outage (mysqldb.its.utexas.edu)

8:00 AM - UDC-C Cooling Tower #1 & #2 Planned - Non-Disruptive Maintenance

9:00 AM - University Directory ( White Pages ) Maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

5:00 PM - DEFINE Internals/Enterprise Workflow Planned Maintenance

5:00 PM - Blog Service Weekly Maintenance

6:00 PM - A2 Patch implementation

9:00 PM - OS Patching of Document Repository production servers

10:00 PM - UT Lists planned maintenance

3

7:00 AM - XML Gateway PROD - prep for UTLogin transition

8:00 AM - UDC-C Cooling Tower #1 & #2 Planned - Non-Disruptive Maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

4

7:00 AM - XML Gateway PROD - prep for UTLogin transition

8:00 AM - UDC-C Cooling Tower #1 & #2 Planned - Non-Disruptive Maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

5

6:00 AM - Footprints Weekly Maintenance

7:00 AM - XML Gateway PROD - prep for UTLogin transition

9:00 AM - VM storage migrations to permit SAN OS upgrades


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We Can Help

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* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!