The University of Texas at Austin

ITS Services Status

Current Service Interruptions

12/12/2014
6:46 PM
UT Voice Mail Access Errors
Under Investigation

6:46 pm
Some subscribers have also reported their callers being forwarded to UTVM and hearing the “the page you have requested is currently unavailable” error instead of the greeting.  All errors continue to be sporadic and the vendor is continuing to investigate.


3:39 pm
The UT Voice Mail system is sporadically responding to telephone logins and/or commands with the error, “This page is unavailable,” and to web logins and/or navigation with the error “Connection reset.”  Subsequent attempts are usually successful, so subscribers can repeat their attempted commands.  The vendor is investigating.  Note:  SmartVoice users are not affected.

Past Service Interruptions

Upcoming Maintenance

<<< 09/29/2013 - 10/19/2013 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
29

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint 2010 Maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

6:00 PM - ArcGIS/Matlab License Server Outage

30

9:00 AM - VM storage migrations to permit SAN OS upgrades

1

7:00 AM - XML Gateway PROD - prep for UTLogin transition

8:00 AM - UDC-C Cooling Tower #1 & #2 Planned - Non-Disruptive Maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

4:00 PM - ERP Web Infrastructure Maintenance Window

10:00 PM - Web Central Scheduled Maintenance

2

6:00 AM - UTLogin routine maintenance

7:00 AM - XML Gateway PROD - prep for UTLogin transition

7:00 AM - MySQL (non-CAT1) database outage (mysqldb.its.utexas.edu)

8:00 AM - UDC-C Cooling Tower #1 & #2 Planned - Non-Disruptive Maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

9:00 AM - University Directory ( White Pages ) Maintenance

5:00 PM - Blog Service Weekly Maintenance

5:00 PM - DEFINE Internals/Enterprise Workflow Planned Maintenance

6:00 PM - A2 Patch implementation

9:00 PM - OS Patching of Document Repository production servers

10:00 PM - UT Lists planned maintenance

3

7:00 AM - XML Gateway PROD - prep for UTLogin transition

8:00 AM - UDC-C Cooling Tower #1 & #2 Planned - Non-Disruptive Maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

4

7:00 AM - XML Gateway PROD - prep for UTLogin transition

8:00 AM - UDC-C Cooling Tower #1 & #2 Planned - Non-Disruptive Maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

5

6:00 AM - Footprints Weekly Maintenance

7:00 AM - XML Gateway PROD - prep for UTLogin transition

9:00 AM - VM storage migrations to permit SAN OS upgrades

6

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Mainframe maintenance window

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

7:00 AM - XML Gateway PROD - prep for UTLogin transition

9:00 AM - VM storage migrations to permit SAN OS upgrades

7

7:00 AM - XML Gateway PROD - prep for UTLogin transition

9:00 AM - VM storage migrations to permit SAN OS upgrades

3:30 PM - PyPE OS Security Patching - Test & Qual

4:30 PM - DEFINE Internals/Enterprise Workflow Expedited Non-Disruptive Maintenance

8

7:30 AM - VPN Maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

2:00 PM - Planned DPUSER Maintenance in PROD

9

9:00 AM - VM storage migrations to permit SAN OS upgrades

9:00 AM - uTexas Enterprise Directory (TED) routine maintenance

9:30 AM - Javamail, FTPMail Qual and Test host patching

5:00 PM - Blog Service Weekly Maintenance

10

9:00 AM - VM storage migrations to permit SAN OS upgrades

9:00 AM - Shibboleth Maintenance

10:30 AM - Planned Apollo Maintenance in PROD

2:00 PM - uTexas Enterprise Directory (TED) - Expedited Non-Disruptive

11

7:00 AM - Data Center Cleaning Expedited - Non-Disruptive

9:00 AM - VM storage migrations to permit SAN OS upgrades

5:00 PM - AEMS Office 365: Load balancer change for authentication servers

12

6:00 AM - Footprints Weekly Maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

13

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint 2007 Security Update

9:00 AM - VM storage migrations to permit SAN OS upgrades

14

7:15 AM - Mainframe Green Output destination changing to Austin Disk

9:00 AM - VM storage migrations to permit SAN OS upgrades

15

6:00 AM - VoIP System Patch

6:30 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades

4:00 PM - ERP Web Infrastructure Maintenance Window

6:00 PM - Wiki Service Monthly Maintenance

16

9:00 AM - VM storage migrations to permit SAN OS upgrades

9:30 AM - Javamail, FTPMail PROD quarterly OS patching

5:00 PM - Blog Service Weekly Maintenance

5:00 PM - DEFINE Internals/Enterprise Workflow Planned Maintenance

17

9:00 AM - VM storage migrations to permit SAN OS upgrades

1:00 PM - Urchin Planned Maintenance Window

18

9:00 AM - VM storage migrations to permit SAN OS upgrades

10:00 PM - SharePoint 2010 Maintenance

19

6:00 AM - Footprints Weekly Maintenance

7:00 AM - WebSpace planned database maintenance

9:00 AM - VM storage migrations to permit SAN OS upgrades


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We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!