The University of Texas at Austin

ITS Services Status

Current Service Interruptions

5/4/2016
3:41 PM
Intermittent Outage for some UCDs (Universal Call Distribution)
Service Functioning, Temporary Solution in Place

5/4/2016 3:39 PM
The workaround has been applied to all know UCDs. If other UCD customers experience this issue, please contact assignment@its.utexas.edu as soon as possible.


5/4/2016 11:50 AM
Some UCD (Universal Call Distribution) customers are reporting an issue with UCDs going to overflow routes and not to agents who are logged in.  ITS is implementing a workaround for those affected UCD groups and will be engaging the vendor. 

4/15/2016
11:45 PM
Hitachi NAS Configuration Issue
Unplanned Maintenance

4/15/2016 11:41 PM
Mitigation efforts are ongoing. The majority of clients have been updated and the rest systems are waiting on maintenance windows.


3/19/2016 9:00 AM
The mitigation effort is underway. Next update will be on 3/25


3/12/16 9pm
The Enterprise Systems Management team is devising the plan for NFS connection string mitigation.  Next update Friday Mar 18, 2016.


3/4/16 4:48pm
Current Status: Enterprise Service Management team continues to plan the NFS connect string mitigation effort.

Next Update: EOD March 11, 2016


3/2/2016 4:56pm
What: The Hitachi NAS (HNAS) storage array is running in an unanticipated configuration following a recent maintenance event.

Impact: There is no known impact. There is no anticipated impact from mitigation efforts that are initiating now.

Scope of Impact: All devices/services that mount storage from the HNAS are in scope.

Mitigation: The Enterprise Systems Management team is working with the Storage team to update NFS connect strings on all servers in scope.

Next Update: EOD Friday March 4, 2016.

Past Service Interruptions

Upcoming Maintenance

<<< 01/19/2014 - 02/08/2014 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
19

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:00 AM - Blackboard Weekly Maintenance

12:01 AM - SharePoint 2010 Maintenance

20

6:00 PM - Group E-Mail Planned Maintenance

9:30 PM - XML Gateway host OS patching

21

7:00 AM - PyPE 26.3.2 End-of-Life

9:00 AM - Natclipse server maintenance

9:00 AM - QUAL uTexas Identity Manager (TIM) Routine Maintenance

5:00 PM - Test Registration System Maintenance

10:00 PM - SharePoint Maintenance (Tue)

10:00 PM - Web Central Scheduled Maintenance

22

8:00 AM - UDC-C Replace leaking compressor shaft seal on chiller 2

9:00 AM - University Directory ( White Pages ) Maintenance

5:00 PM - Blog Service Weekly Maintenance

5:00 PM - Office 365 Authentication Services Maintenance

8:15 PM - Imaging Service Maintenance

9:00 PM - Document Repository - OS patching

23

8:00 AM - UDC-C Replace leaking compressor shaft seal on chiller 2

24

8:00 AM - UDC-C Replace leaking compressor shaft seal on chiller 2

12:01 PM - CTL Scanning Maintenance

25

6:00 AM - Footprints Weekly Maintenance

7:00 AM - EWDE Maintenance

7:00 AM - WebSpace planned database maintenance

26

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

27

 

 

 

28

6:30 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

7:00 AM - XML Gateway PROD - migration to UTLogin

6:00 PM - UTLogin routine maintenance

29

5:00 PM - PAT Building Router Upgrade

5:00 PM - Blog Service Weekly Maintenance

30

8:00 AM - UDC-B Replace Five Failed Batteries in UPS-B

31

 

 

 

1

7:00 AM - EWDE Maintenance

9:00 AM - QUAL uTexas Identity Manager (TIM) Routine Maintenance

9:00 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

2

12:00 AM - Mainframe maintenance window

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:00 AM - Blackboard Weekly Maintenance

12:01 AM - SharePoint 2010 Maintenance

3

7:00 AM - LFH Building Router Upgrade

7:00 AM - TRAC homepage changes

12:01 PM - CTL Scanning Maintenance

5:45 PM - Group E-Mail Expedited Non-Disruptive Maintenance

4

6:30 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

7:00 AM - XML Gateway PROD - Host OS patching

10:00 PM - Web Central Scheduled Maintenance

5

6:00 AM - Application Registry (AppReg) Server Maintenance

6:00 AM - Planned monthly maintenance for ITS MSSQL

7:00 AM - UDCC Row Extension Maintenance

5:00 PM - Blog Service Weekly Maintenance

6

7:00 AM - Pype Django upgrade

7

6:00 PM - Schema update for AD R&R

8

6:00 AM - Footprints Weekly Maintenance

7:00 AM - EWDE Maintenance

8:00 AM - WebSpace database maintenance


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