The University of Texas at Austin

ITS Services Status

Current Service Interruptions

3/27/2015
5:46 PM
RESOLVED: Austin Disk backups issue
Service Restored

3/27/15 17:43
Issue is resolved. The affected backup jobs resumed without issue around 10:30 AM.


03/27/15 09:48
ITS staff are investigating an issue with backups for a subset of Austin Disk. Only new backups are affected. Existing backups and Previous Versions are available and unaffected.

3/25/2015
8:56 PM
University Wiki Service slow or unresponsive
Service Functioning, Temporary Solution in Place

8:50 PM 3/25/15
ITS staff implemented changes to the University Wiki Service last week for potential performance and stability improvements but continue to monitor the service for issues. The next update will be Mon., March 30.


2:34pm 3/13/15
The University Wiki Service continues to experience periods of slowness or unavailability. ITS staff have been testing potential improvements for performance and stability and plan to deploy the changes during the scheduled maintenance window on Tuesday, March 17. ITS will monitor the service for a week after implementing the changes and provide an update on Wednesday, March 25.


5:31 3/10/15 PM
ITS staff continue to monitor the University Wiki Service and to investigate the root cause of the issues. The next update will be Friday, March 13.


4:57 3/9/15
The University Wiki Service continues to experience periods of slowness or unresponsiveness although these issues have been mitigated. ITS staff continue to investigate the root cause and to monitor the service. The next update will be Wednesday, March 11.


09:40 3/6/15
The University Wiki Service is still experiencing periods of slowness or unresponsiveness. ITS staff continue to monitor the service and investigate the issue. The next update will be Monday, March 9.


1404   3/5/15
The University Wiki Service has been restarted and is currently available. ITS staff will monitor the service while continuing to investigate the cause of the outages.


1343   3/5/15
As of approximately 1:35 PM, ITS Help Desk staff have observed that the University Wiki Service (wikis.utexas.edu) is either slow or unresponsive.

Past Service Interruptions

Upcoming Maintenance

<<< 01/19/2014 - 02/08/2014 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
19

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint 2010 Maintenance

20

6:00 PM - Group E-Mail Planned Maintenance

9:30 PM - XML Gateway host OS patching

21

7:00 AM - PyPE 26.3.2 End-of-Life

9:00 AM - Natclipse server maintenance

9:00 AM - QUAL uTexas Identity Manager (TIM) Routine Maintenance

5:00 PM - Test Registration System Maintenance

10:00 PM - Web Central Scheduled Maintenance

10:00 PM - SharePoint Maintenance (Tue)

22

8:00 AM - UDC-C Replace leaking compressor shaft seal on chiller 2

9:00 AM - University Directory ( White Pages ) Maintenance

5:00 PM - Blog Service Weekly Maintenance

5:00 PM - Office 365 Authentication Services Maintenance

8:15 PM - Imaging Service Maintenance

9:00 PM - Document Repository - OS patching

23

8:00 AM - UDC-C Replace leaking compressor shaft seal on chiller 2

24

8:00 AM - UDC-C Replace leaking compressor shaft seal on chiller 2

12:01 PM - CTL Scanning Maintenance

25

6:00 AM - Footprints Weekly Maintenance

7:00 AM - EWDE Maintenance

7:00 AM - WebSpace planned database maintenance

26

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Blackboard Weekly Maintenance

27

 

 

 

28

6:30 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

7:00 AM - XML Gateway PROD - migration to UTLogin

6:00 PM - UTLogin routine maintenance

29

5:00 PM - Blog Service Weekly Maintenance

5:00 PM - PAT Building Router Upgrade

30

8:00 AM - UDC-B Replace Five Failed Batteries in UPS-B

31

 

 

 

1

7:00 AM - EWDE Maintenance

9:00 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

9:00 AM - QUAL uTexas Identity Manager (TIM) Routine Maintenance

2

12:00 AM - Mainframe maintenance window

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Blackboard Weekly Maintenance

12:01 AM - SharePoint 2010 Maintenance

3

7:00 AM - LFH Building Router Upgrade

7:00 AM - TRAC homepage changes

12:01 PM - CTL Scanning Maintenance

5:45 PM - Group E-Mail Expedited Non-Disruptive Maintenance

4

6:30 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

7:00 AM - XML Gateway PROD - Host OS patching

10:00 PM - Web Central Scheduled Maintenance

5

6:00 AM - Planned monthly maintenance for ITS MSSQL

6:00 AM - Application Registry (AppReg) Server Maintenance

7:00 AM - UDCC Row Extension Maintenance

5:00 PM - Blog Service Weekly Maintenance

6

7:00 AM - Pype Django upgrade

7

6:00 PM - Schema update for AD R&R

8

6:00 AM - Footprints Weekly Maintenance

7:00 AM - EWDE Maintenance

8:00 AM - WebSpace database maintenance


  No maintenance to be scheduled
  Today's date

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!