The University of Texas at Austin

ITS Services Status

Current Service Interruptions

10/23/2014
12:17 PM
Emergency Network Maintenance - 10/23, 5pm
Unplanned Maintenance

1212
Networking will be conducting emergency maintenance today (Thursday,
October 23, 2014) from 5:00pm to 6:00pm to address an operational
vulnerability on several routers.

No service interruption is expected.

10/22/2014
4:29 PM
Extended processing time on certain Canvas imports and exports
Under Investigation

2:33
Some users are currently seeing extended processing time on certain jobs (e.g. SIS imports, course imports / exports). Our DevOps team is updating some configuration parameters and adding more resources to process jobs like these; we anticipate you’ll see improved performance soon. Thanks for your patience!

10/22/2014
3:54 PM
RESOLVED: Emergency Maintenance for UTBackup Service
Service Restored

15:52
Maintenance is complete and normal operations have been restored.


1441
Some UTBackup customers may experience an interruption in service as SSL certificates are updated on some of the appliances. Backups will automatically resume when the appliances restart but any restorations will have to be manually restarted.

10/22/2014
3:33 PM
RESOLVED: Resnet and DHFS Network Down
Service Restored

15:30
Service to Resnet and DHFS networks has been restored.


Resnet and the DHFS networks are down. This affects all wired and wireless access in all residence halls. Networking staff are on-site and
working to restore services.
In addition, DHFS servers that are in their server room in the residence halls are also unavailable. This includes Bevo Bucks and services that
may use it (e.g. UT Print).


Resnet and the DHFS network are down. Networking staff are investigating. This affects all wired and wireless access in all residence halls.

10/22/2014
10:40 AM
Issues with Task Manager and Natural on the Web?
Under Investigation

1035
The changes made during this maintenance event for UT Direct have been rolled back as of 10:20AM.

There were intermittent disruptions to some components within UT Direct from 10:00 to this point.

Past Service Interruptions

Upcoming Maintenance

<<< 02/02/2014 - 02/22/2014 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
2

12:00 AM - Mainframe maintenance window

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Blackboard Weekly Maintenance

12:01 AM - SharePoint 2010 Maintenance

3

7:00 AM - LFH Building Router Upgrade

7:00 AM - TRAC homepage changes

12:01 PM - CTL Scanning Maintenance

5:45 PM - Group E-Mail Expedited Non-Disruptive Maintenance

4

6:30 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

7:00 AM - XML Gateway PROD - Host OS patching

10:00 PM - Web Central Scheduled Maintenance

5

6:00 AM - Planned monthly maintenance for ITS MSSQL

6:00 AM - Application Registry (AppReg) Server Maintenance

7:00 AM - UDCC Row Extension Maintenance

5:00 PM - Blog Service Weekly Maintenance

6

7:00 AM - Pype Django upgrade

7

6:00 PM - Schema update for AD R&R

8

6:00 AM - Footprints Weekly Maintenance

7:00 AM - EWDE Maintenance

8:00 AM - WebSpace database maintenance

9

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Blackboard Weekly Maintenance

10

8:00 AM - UTBackup - Service Upgrades

11

7:00 AM - XML Gateway application maintenance

8:00 AM - UTBackup - Service Upgrades

10:00 AM - TEST uTexas Identity Manager (TIM) Routine Maintenance

10:00 AM - credit card processing maintenance

12:00 PM - RHNS planned maintenance.

8:00 PM - Network Maintenance - PRC Uplinks

12

6:00 AM - UTLogin routine maintenance

6:30 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

6:30 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

7:00 AM - Campus Network Maintenance

8:00 AM - CUMMINS - Generator Coolant Changes

10:30 AM - UTLogin Expedited - Non-Disruptive Maintenance

5:00 PM - Blog Service Weekly Maintenance

5:00 PM - DEFINE Internals/Enterprise Workflow Planned Maintenance

8:00 PM - Network Maintenance - PRC Uplinks

10:00 PM - UT Lists planned maintenance

13

7:00 AM - PyPE Deployment Interface maintenance

8:00 AM - CUMMINS - Generator Coolant Changes

14

7:30 AM - FTP Server Maintenance

15

7:00 AM - EWDE Maintenance

16

12:00 AM - Austin Disk Services Planned Maintenance Window

10:00 AM - Group Email Upgrade Production Deployment

12:00 PM - F5 Load Balancer Maintenance

17

5:00 PM - Course Instructor Survey planned maintenance

6:00 PM - Group E-Mail Planned Maintenance

18

7:00 AM - Planned Maintenance for Central Web Authentication

8:00 AM - UTForge Quarterly Maintenance

9:00 AM - Natclipse server maintenance

6:00 PM - Wiki Service Monthly Maintenance

10:00 PM - SharePoint Maintenance (Tue)

19

6:30 AM - Planned monthly maintenance for ITS CAT1 and non-CAT1 MySQL

6:30 AM - JIRA dependency maintenance event

6:30 AM - 5 to 10 minutes DocRepo outage caused by MySql CAT1 maintenance

6:30 AM - XML Gateway outage (MySQL maintenance)

6:30 AM - UT Lists dependency maintenance event

7:00 AM - Generator fuel scrub and polish

9:00 AM - ITS Central RAC (Development) maintenance outage

5:00 PM - Campus Network Maintenance - Expedited, Non-Disruptive

20

7:00 AM - Generator fuel scrub and polish

5:00 PM - Blog Service Weekly Maintenance

21

2:30 PM - CTL's Credit by Exam system improvements

22

7:00 AM - EWDE Maintenance


  No maintenance to be scheduled
  Today's date

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