The University of Texas at Austin

ITS Services Status

Current Service Interruptions

5/3/2016
9:24 AM
RESOLVED:  Emergency Maintenance- UTprint services restarting
Service Restored

5/3/2016 9:18 AM
Update: UTprint is back online.


Update: UTprint is still down.  The Service Desk is referring print customers to Libraries or the copy centers on campus.  We are still investigating the matter.


UTprint services will be restarted this morning to correct a billing gateway fault.

4/15/2016
11:45 PM
Hitachi NAS Configuration Issue
Unplanned Maintenance

4/15/2016 11:41 PM
Mitigation efforts are ongoing. The majority of clients have been updated and the rest systems are waiting on maintenance windows.


3/19/2016 9:00 AM
The mitigation effort is underway. Next update will be on 3/25


3/12/16 9pm
The Enterprise Systems Management team is devising the plan for NFS connection string mitigation.  Next update Friday Mar 18, 2016.


3/4/16 4:48pm
Current Status: Enterprise Service Management team continues to plan the NFS connect string mitigation effort.

Next Update: EOD March 11, 2016


3/2/2016 4:56pm
What: The Hitachi NAS (HNAS) storage array is running in an unanticipated configuration following a recent maintenance event.

Impact: There is no known impact. There is no anticipated impact from mitigation efforts that are initiating now.

Scope of Impact: All devices/services that mount storage from the HNAS are in scope.

Mitigation: The Enterprise Systems Management team is working with the Storage team to update NFS connect strings on all servers in scope.

Next Update: EOD Friday March 4, 2016.

Past Service Interruptions

Upcoming Maintenance

<<< 02/16/2014 - 03/08/2014 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
16

12:00 AM - Austin Disk Services Planned Maintenance Window

10:00 AM - Group Email Upgrade Production Deployment

12:00 PM - F5 Load Balancer Maintenance

17

5:00 PM - Course Instructor Survey planned maintenance

6:00 PM - Group E-Mail Planned Maintenance

18

7:00 AM - Planned Maintenance for Central Web Authentication

8:00 AM - UTForge Quarterly Maintenance

9:00 AM - Natclipse server maintenance

6:00 PM - Wiki Service Monthly Maintenance

10:00 PM - SharePoint Maintenance (Tue)

19

6:30 AM - Planned monthly maintenance for ITS CAT1 and non-CAT1 MySQL

6:30 AM - UT Lists dependency maintenance event

6:30 AM - XML Gateway outage (MySQL maintenance)

6:30 AM - 5 to 10 minutes DocRepo outage caused by MySql CAT1 maintenance

6:30 AM - JIRA dependency maintenance event

7:00 AM - Generator fuel scrub and polish

9:00 AM - ITS Central RAC (Development) maintenance outage

5:00 PM - Campus Network Maintenance - Expedited, Non-Disruptive

20

7:00 AM - Generator fuel scrub and polish

5:00 PM - Blog Service Weekly Maintenance

21

2:30 PM - CTL's Credit by Exam system improvements

22

7:00 AM - EWDE Maintenance

23

12:00 AM - Austin Disk Services Planned Maintenance Window

24

 

 

 

25

6:30 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

7:00 AM - Planned Maintenance for Central Web Authentication

26

6:00 AM - SER Chilled Water Outage

8:00 AM - SER 308 EATON UPS Battery Replacement

8:30 AM - UT-V SRM Cluster Virtual Switch Upgrade

9:00 AM - uTexas Enterprise Directory (TED) routine maintenance

8:00 PM - VoIP System Patch Application

10:00 PM - UT Lists planned maintenance

27

7:00 AM - SDS - Digital Download Service maintenance

7:00 AM - UDCB Network Maintenance

9:00 AM - Shibboleth (PROD) Routine Maintenance

5:00 PM - Blog Service Weekly Maintenance

28

7:00 AM - Lock down UTEP PyPE apps to whitelisted IPs

10:00 PM - SharePoint Maintenance (Fri)

1

6:00 AM - Footprints Weekly Maintenance

7:00 AM - EWDE Maintenance

8:00 AM - UTLogin routine maintenance

9:00 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

2

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Blackboard Weekly Maintenance

12:01 AM - SharePoint 2010 Maintenance

3

3:30 PM - PyPE OS Security Patching - Test & Qual

5:00 PM - Group E-Mail Unplanned Expedited Maintenance

4

7:00 AM - Planned Maintenance for Central Web Authentication

7:00 AM - XML Gateway - migration to UTLogin

10:00 PM - SharePoint Maintenance (Tue)

5

6:30 AM - UDCC Network Maintenance

2:30 PM - uTexas Enterprise Directory (TED) routine maintenance

3:30 PM - UTLogin Expedited - Non-Disruptive Maintenance

5:00 PM - UT Direct expedited nondisruptive maintenance

6

7:00 AM - PyPE Test 2 Server Maintenance

7:00 AM - Campus Network Maintenance - Non-Disruptive

8:30 AM - UT-V Enterprise and Commodity 2 Cluster Virtual Switch Upgrade

3:45 PM - UT Direct expedited nondisruptive maintenance

5:00 PM - Blog Service Weekly Maintenance

7

10:00 AM - CTL Test Registration System Maintenance

12:01 PM - CTL Scanning Maintenance

8

7:00 AM - EWDE Maintenance

8:00 AM - Web Central Scheduled Maintenance


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We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!