The University of Texas at Austin

ITS Services Status

Current Service Interruptions

11/23/2014
8:04 AM
RESOLVED:  Office of Telecommunication Services (OTS) Monitoring Tool is Unavailable
Service Restored

The OTS monitoring tool is now available.


The OTS Monitoring tool is currently unavailable.  Campus may be impacted.  OTS staff is currently investigating.

11/22/2014
2:28 PM
Power Outage at COM
Under Investigation

2:24 PM
UT Power Plant has informed us that at approximately 9:45, there was a short in a piece of the electrical gear that powers COM, Main, and some other buildings.  There was a momentary outage that occurred until systems switched to the back up loop.  They are making plans to repair when storms depart the area.  We will continue to monitor.


At approximately 9:41 AM power was momentary lost at the COM building, which possibly affected systems housed within the facility.  Power was restored a short time after the outage. The UDC-Facilities team is currently investigating the issue. 

11/21/2014
12:00 PM
RESOLVED:Restart of TID print server its-tidprint02
Service Restored

TID print server its-tidprint02 is back online.  Service was restored at 11:48 AM.  Issue is resolved


11:36
A TID print server, its-tidprint02.austin.utexas.edu, has a print application that is in a degraded state.  Mainframe print jobs are being processed normally at this time.  The print server will be rebooted immediately to remedy the print application state.  No mainframe print jobs will be lost.  They will be queued and delivered on the print server has completed its reboot and the print application has been verified online.

Action has been coordinated with the ITS Help Desk.

11/21/2014
9:49 AM
Resolved: Canvas performance issue
Service Restored

9:48
https://utexas.instructure.com appears to be behaving normally now


9:18
https://utexas.instructure.com is performing very slowly at the current time.

Instructure is aware of the issue, and working to address it.

Past Service Interruptions

Upcoming Maintenance

<<< 02/23/2014 - 03/15/2014 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
23

12:00 AM - Austin Disk Services Planned Maintenance Window

24

 

 

 

25

6:30 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

7:00 AM - Planned Maintenance for Central Web Authentication

26

6:00 AM - SER Chilled Water Outage

8:00 AM - SER 308 EATON UPS Battery Replacement

8:30 AM - UT-V SRM Cluster Virtual Switch Upgrade

9:00 AM - uTexas Enterprise Directory (TED) routine maintenance

8:00 PM - VoIP System Patch Application

10:00 PM - UT Lists planned maintenance

27

7:00 AM - UDCB Network Maintenance

7:00 AM - SDS - Digital Download Service maintenance

9:00 AM - Shibboleth (PROD) Routine Maintenance

5:00 PM - Blog Service Weekly Maintenance

28

7:00 AM - Lock down UTEP PyPE apps to whitelisted IPs

10:00 PM - SharePoint Maintenance (Fri)

1

6:00 AM - Footprints Weekly Maintenance

7:00 AM - EWDE Maintenance

8:00 AM - UTLogin routine maintenance

9:00 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

2

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Blackboard Weekly Maintenance

12:01 AM - SharePoint 2010 Maintenance

3

3:30 PM - PyPE OS Security Patching - Test & Qual

5:00 PM - Group E-Mail Unplanned Expedited Maintenance

4

7:00 AM - XML Gateway - migration to UTLogin

7:00 AM - Planned Maintenance for Central Web Authentication

10:00 PM - SharePoint Maintenance (Tue)

5

6:30 AM - UDCC Network Maintenance

2:30 PM - uTexas Enterprise Directory (TED) routine maintenance

3:30 PM - UTLogin Expedited - Non-Disruptive Maintenance

5:00 PM - UT Direct expedited nondisruptive maintenance

6

7:00 AM - Campus Network Maintenance - Non-Disruptive

7:00 AM - PyPE Test 2 Server Maintenance

8:30 AM - UT-V Enterprise and Commodity 2 Cluster Virtual Switch Upgrade

3:45 PM - UT Direct expedited nondisruptive maintenance

5:00 PM - Blog Service Weekly Maintenance

7

10:00 AM - CTL Test Registration System Maintenance

12:01 PM - CTL Scanning Maintenance

8

7:00 AM - EWDE Maintenance

8:00 AM - Web Central Scheduled Maintenance

9

12:00 AM - Mainframe maintenance window

12:00 AM - Blackboard Weekly Maintenance

10

7:00 AM - Short Links Service Maintenance

5:00 PM - Wireless Network Maintenance

8:30 PM - MAI Power Outage

11

7:00 AM - ITS & ECS JIRA Server Maintenance

8:00 AM - UniPrint Upgrade

8:30 PM - MAI Power Outage

12

6:00 AM - MSSQL Maintenance

6:30 AM - Expedited PROD uTexas Identity Manager (TIM) Routine Maintenance

7:00 AM - SIS & OSFS JIRA Server Maintenance

7:00 AM - UDCC Network Maintenance

1:00 PM - Test and Dev ITS Central RAC Maintenance

5:00 PM - DEFINE Internals/Enterprise Workflow Planned Maintenance

5:00 PM - Course Instructor Survey routine maintenance

8:30 PM - MAI Power Outage South

10:00 PM - UT Lists planned maintenance

13

5:00 PM - Blog Service Weekly Maintenance

7:00 PM - Emergency Wireless Network Maintenance

8:30 PM - MAI Power Outage South

14

4:00 PM - UTBackup - Vendor Maintenance

10:00 PM - SharePoint Maintenance (Fri)

15

7:00 AM - WebSpace planned database maintenance

7:00 AM - EWDE Maintenance


  No maintenance to be scheduled
  Today's date

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!