The University of Texas at Austin

ITS Services Status

Current Service Interruptions

5/3/2015
8:41 AM
RESTORED: UTS Down
Service Restored

05/03/2015
The UTS outage has been resolved and the service is operating normally.


05/03/2015 07:51
UTS is currently experiencing an unplanned outage. Systems staff is investigating.

4/21/2015
1:44 PM
Selfscan Unavailable
Service Functioning, Temporary Solution in Place

4/21/15   1333
Selfscan is now operational thanks to a workaround. However, the workaround disables the ability for users to create, modify, or view asset groups. The ISO is currently working with the vendor on this problem, but there is currently no resolution time.


4/9/2015 5:25PM
Selfscan is now operational thanks to a workaround. However, the workaround disables the ability for users to create, modify, or view asset groups. The vendor is implementing a hotfix Friday (4/10) and the ISO will apply it when it becomes available.


4/9/2015 4:27PM
A change in the Selfscan API is causing a problem with authorizations. The ISO is currently working with the vendor to address this issue. We will update when more information becomes available.


4/9/15 2:16pm
The ISO has been made aware that Selfscan is currently unavailable for several users. We are researching the cause.

Past Service Interruptions

Upcoming Maintenance

<<< 03/16/2014 - 04/05/2014 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
16

12:00 AM - Blackboard Weekly Maintenance

12:01 AM - SharePoint 2010 Maintenance

17

6:00 PM - Group E-Mail Planned Maintenance

18

9:00 AM - Natclipse server maintenance

6:00 PM - University Wiki Service Monthly Maintenance

10:00 PM - SharePoint Maintenance (Tue)

10:00 PM - Web Central Biweekly Scheduled Maintenance

19

6:30 AM - Planned monthly maintenance for ITS CAT1 and non-CAT1 MySQL

6:30 AM - XML Gateway outage (MySQL maintenance)

6:30 AM - Planned MySQL maintenance on March 19 will cause interruption to Document Repository

12:01 PM - CTL Scanning Maintenance

2:00 PM - Star Line Breaker Installation Maintenance notification for incident # 267784

20

9:00 AM - ITS Central RAC (QUAL) maintenance outage

5:00 PM - Blog Service Weekly Maintenance

21

2:00 AM - Expedited - Legacy VoIP reset...

22

7:00 AM - WebSpace planned database maintenance

7:00 AM - EWDE Maintenance

23

12:00 AM - Blackboard Weekly Maintenance

12:01 AM - SharePoint 2010 Maintenance

9:00 PM - PyPE OS Security Patching - Beta & Production

24

9:00 AM - Javamail PROD firewall adjustment

25

7:15 AM - Student Photo Roster Expedited Non-Disruptive Maintenance

7:15 AM - Virtual ID Cards Expedited Non-Disruptive Maintenance

7:15 AM - ID Photo Gateway Expedited Non-Disruptive Maintenance

8:00 AM - JIRA quarterly OS maintenance

10:00 PM - SharePoint Maintenance (Tue)

26

7:00 AM - CTL Scanning Maintenance

7:00 AM - Short Links Update

8:00 AM - Cooling Tower Semi-annual Cleaning

10:00 PM - UT Lists planned maintenance

27

8:00 AM - Cooling Tower Semi-annual Cleaning

5:00 PM - Blog Service Weekly Maintenance

6:00 PM - Expedited Session Border Controller Patch Application

28

10:00 PM - SharePoint Maintenance (Fri)

29

7:00 AM - EWDE Maintenance

9:00 AM - UTLogin routine maintenance

30

12:00 AM - Blackboard Weekly Maintenance

12:01 AM - SharePoint 2010 Maintenance

31

7:00 AM - Pype maintenance

9:00 AM - Urgent Email Maintenance

12:01 PM - CTL's Credit by Exam system improvements

1:00 PM - CTL Test Registration System Maintenance

1

7:00 AM - Monthly JIRA Application Maintenance

8:00 AM - Austin AD Name Server Refresh

8:00 AM - Short Links Service Expedited Maintenance

3:00 PM - UT Direct Notifications Retirement

10:00 PM - Web Central Biweekly Scheduled Maintenance

2

6:00 AM - UTLogin routine maintenance

6:00 AM - Adobe Connect database maintenance

6:00 AM - Maintenance for MSSQL

3

9:00 AM - QUAL Blackboard outage

5:00 PM - Blog Service Weekly Maintenance

5:50 PM - DEFINE Internals/Enterprise Workflow Expedited Maintenance

7:00 PM - Production ITS central RAC Database Server OS Patching

4

6:00 PM - Austin Domain Controller Refresh

10:00 PM - SharePoint Maintenance (Fri)

5

7:00 AM - EWDE Maintenance


  No maintenance to be scheduled
  Today's date

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!