ITS Services Status
Current Service Interruptions
- Emergency maintenance - SharePoint 2010 Version Upgrade
10/07/2015 2:31 pm
SharePoint 2010 will be upgraded to the latest version on Saturday, October 10, 2015, from 8:00 AM – 2:00 PM. During the maintenance window, the SharePoint 2010 farm will experience intermittent outages.
The following SharePoint site collections are affected:
- RESOLVED: UTmail Manage account page unavailable
The problem that affected the UTmail account management page yesterday has been readdressed, and the service is now back to full operation. ITS Systems and Applications staff are continuing to monitor the service, and are working on a way to prevent this particular problem from happening again.
ITS Systems staff have found a potential cause for the problem. A work-around is currently in place which seems to have eliminated the problem. Systems staff continue to work on the root cause.
The ITS Help Desk has received reports and has confirmed the “Manage account” link on utmail.utexas.edu is currently unavailable. Clicking the link currently leads to a Utmail page with corrupt formatting and does not allow access to the Manage Account functionality including changing/resetting passwords. There is currently no workaround.
The ITS staff is currently investigating this issue.
|No maintenance to be scheduled|