The University of Texas at Austin

ITS Services Status

Current Service Interruptions

4/29/2016
11:27 AM
RESOLVED: Legacy Automated Attendant System answering calls intermittently
Service Restored

4/29/2016 11:20 AM
Service has been restored on the legacy automated attendant system. Caller should hear proper announcements.


4/29/2016 10:55 AM
The legacy automated attendant system is intermittently answering calls. Callers may hear silence instead of intended announcements.
ITS is troubleshooting the issue.

4/15/2016
11:45 PM
Hitachi NAS Configuration Issue
Unplanned Maintenance

4/15/2016 11:41 PM
Mitigation efforts are ongoing. The majority of clients have been updated and the rest systems are waiting on maintenance windows.


3/19/2016 9:00 AM
The mitigation effort is underway. Next update will be on 3/25


3/12/16 9pm
The Enterprise Systems Management team is devising the plan for NFS connection string mitigation.  Next update Friday Mar 18, 2016.


3/4/16 4:48pm
Current Status: Enterprise Service Management team continues to plan the NFS connect string mitigation effort.

Next Update: EOD March 11, 2016


3/2/2016 4:56pm
What: The Hitachi NAS (HNAS) storage array is running in an unanticipated configuration following a recent maintenance event.

Impact: There is no known impact. There is no anticipated impact from mitigation efforts that are initiating now.

Scope of Impact: All devices/services that mount storage from the HNAS are in scope.

Mitigation: The Enterprise Systems Management team is working with the Storage team to update NFS connect strings on all servers in scope.

Next Update: EOD Friday March 4, 2016.

Past Service Interruptions

Upcoming Maintenance

<<< 03/09/2014 - 03/29/2014 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
9

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Mainframe maintenance window

10

7:00 AM - Short Links Service Maintenance

5:00 PM - Wireless Network Maintenance

8:30 PM - MAI Power Outage

11

7:00 AM - ITS & ECS JIRA Server Maintenance

8:00 AM - UniPrint Upgrade

8:30 PM - MAI Power Outage

12

6:00 AM - MSSQL Maintenance

6:30 AM - Expedited PROD uTexas Identity Manager (TIM) Routine Maintenance

7:00 AM - UDCC Network Maintenance

7:00 AM - SIS & OSFS JIRA Server Maintenance

1:00 PM - Test and Dev ITS Central RAC Maintenance

5:00 PM - DEFINE Internals/Enterprise Workflow Planned Maintenance

5:00 PM - Course Instructor Survey routine maintenance

8:30 PM - MAI Power Outage South

10:00 PM - UT Lists planned maintenance

13

5:00 PM - Blog Service Weekly Maintenance

7:00 PM - Emergency Wireless Network Maintenance

8:30 PM - MAI Power Outage South

14

4:00 PM - UTBackup - Vendor Maintenance

10:00 PM - SharePoint Maintenance (Fri)

15

7:00 AM - EWDE Maintenance

7:00 AM - WebSpace planned database maintenance

16

12:00 AM - Blackboard Weekly Maintenance

12:01 AM - SharePoint 2010 Maintenance

17

6:00 PM - Group E-Mail Planned Maintenance

18

9:00 AM - Natclipse server maintenance

6:00 PM - University Wiki Service Monthly Maintenance

10:00 PM - SharePoint Maintenance (Tue)

10:00 PM - Web Central Biweekly Scheduled Maintenance

19

6:30 AM - XML Gateway outage (MySQL maintenance)

6:30 AM - Planned monthly maintenance for ITS CAT1 and non-CAT1 MySQL

6:30 AM - Planned MySQL maintenance on March 19 will cause interruption to Document Repository

12:01 PM - CTL Scanning Maintenance

2:00 PM - Star Line Breaker Installation Maintenance notification for incident # 267784

20

9:00 AM - ITS Central RAC (QUAL) maintenance outage

5:00 PM - Blog Service Weekly Maintenance

21

2:00 AM - Expedited - Legacy VoIP reset...

22

7:00 AM - EWDE Maintenance

7:00 AM - WebSpace planned database maintenance

23

12:00 AM - Blackboard Weekly Maintenance

12:01 AM - SharePoint 2010 Maintenance

9:00 PM - PyPE OS Security Patching - Beta & Production

24

9:00 AM - Javamail PROD firewall adjustment

25

7:15 AM - Student Photo Roster Expedited Non-Disruptive Maintenance

7:15 AM - Virtual ID Cards Expedited Non-Disruptive Maintenance

7:15 AM - ID Photo Gateway Expedited Non-Disruptive Maintenance

8:00 AM - JIRA quarterly OS maintenance

10:00 PM - SharePoint Maintenance (Tue)

26

7:00 AM - Short Links Update

7:00 AM - CTL Scanning Maintenance

8:00 AM - Cooling Tower Semi-annual Cleaning

10:00 PM - UT Lists planned maintenance

27

8:00 AM - Cooling Tower Semi-annual Cleaning

5:00 PM - Blog Service Weekly Maintenance

6:00 PM - Expedited Session Border Controller Patch Application

28

10:00 PM - SharePoint Maintenance (Fri)

29

7:00 AM - EWDE Maintenance

9:00 AM - UTLogin routine maintenance


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